The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 5 MPH, there was an abnormal sound coming from the vehicle and the transmission failed to shift into gear properly. The contact stated that the vehicle nearly stalled. The vehicle was taken to an independent mechanic where it was diagnosed with rear differential failure. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The contact stated that the 4WD warning light was later illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 90,000.
2018 Jeep Cherokee: engine stalls while driving
83 of the 690 complaints about the 2018 Jeep Cherokee describe engine stalls while driving.
- owner complaints
- 83
- of this car's complaints
- 12%
- typical mileage
- 28,908
- recalls
- 1
Engine stalls while driving by model year
What owners say
While driving the car was stalling not getting up in speed on a hill and the 4wd service came on. We took it to Jeep in Jenkintown for a diagnostics test and it was the Power transfer unit.
The contact owns a 2018 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while driving 80 MPH, the vehicle stalled in the middle of the highway. The contact was able to pull over to the side of the road. The vehicle failed to start and was towed to the mother-in-law's residence. The vehicle was then towed to the dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 320,000. VIN tool confirms parts not available.
Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! And it is 2wd now.
Power Transfer Unit is bad. Vehicle 4WD light came one and after getting it diagnosed at Jeep Dealership, they determined that my PTU had a code C14A7-97 | Stored. PTU Motor-Component or System Operation Obstructed or Blocked. The PTU part alone costs close to $2,000 alone. With labor at the dealer I’m at approximately $2,500. Vehicle is not safe to drive due to 4WD system stalling when attempting to accelerate and kicks.
The contact owns a 2018 Jeep Cherokee. The contact stated while driving 25 MPH, the transmission shifted to neutral(N) while the gear shifter was in drive(D), and the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated upon shifting to park(P), the vehicle failed to respond as needed and rolled forward. The contact engaged the electric parking brake, and the vehicle responded as needed. The vehicle was towed to the residence of the contact's daughter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under the federal safety agency Campaign Number: 25V011000 (Power Train); because the VIN was not included. The failure mileage was approximately 136,972.
Vehicle stalls when driving, will start moving again when put into park and then back into drive
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was not repaired due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,908. VIN tool confirms parts not available.
Complete power failure of the vehicle occurred while driving on the highway. Vehicle stalled while in a driving lane, and the driver was not able to recover onto the shoulder. Huge safety risk. After towing vehicle to the mechanic, they confirmed it wasn’t a battery issue (battery just replaced 3 months prior). Appears to be a starter system failure - no warning provided. There have been similar issues from other owners of this make and model.
My jeep will stall without warning. If i turn, it stalls out, brake it stalls, turn the vehicle on hit the gas to go and step off the gas it stalls. Sometimes it won’t start or it will start then stall out. It’s without warning and has had me left on the side of the road multiple times after pushing it out of the way or trying to get it to start again. I’ve had the computer plugged up to it and even the mechanics said they haven’t seen this before. I’ve had the individual parts to the engine tested, they work just fine such as alternator. I will just randomly lose power while driving. I also have the random Gear Shifter Error that it seems every Jeep owner is going through.
i took my jeep in august 2024 to repair a recall (W20) pcm a month later i started experiencing stalling. engine will start fine but after while driving car will stall. almost got hit from behind one of the times. car will stall in traffic and no restart itself sometimes. other times it quickly restarts and feels fine. i got an oil change today. but stil having the issue.
Vehicle keeps having the service shifter light come on with all of the "PRDN" lights turning red. I have to quickly try and get off of the road and see if I can get my car into "Park" and then turn the car off, let it sit for a few minutes and then turn the car back on. There is not a recall on this, but I can see that a lot of people with this same type of vehicle and same year have had this issue. The shifter wiring is faulty and also needs updates or else this can cause the vehicle to completely turn off while driving which could in turn cause an accident.
Service bulletins that may apply
- Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ●...
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- Service 4wd Light On, AWD System Service Required Message Illuminated
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- Adapter
- Adapter
Related recalls
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
- Risk
- If the oil pump fails, the engine will stall, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T65.
Recall number 17V670000 · Recall details
Questions about the 2018 Jeep Cherokee stalling
Is engine stalls while driving a common problem on the 2018 Jeep Cherokee?
83 of 690 owner complaints about the 2018 Jeep Cherokee (12%) mention engine stalls while driving. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2018 Jeep Cherokee?
There is 1 recall and 32 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Jeep Cherokee
Warning lights 91Oil consumption 33Check engine light 27Loss of power 27Jerking 24Engine failure 11Won't start 11Grinding brakes 10Transmission failure 10Adaptive cruise 8Hesitation 7Overheating 7Power steering loss 7Harsh shifting 6Fire or smoke 5Misfire 5
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