My wife was heading home from an appointment on the freeway. When she got on the freeway meter she tried to accelerate onto the freeway but while doing so the car made a beeping noise and a warning sign was flashed. She did not get a look at the warning sign but then the SVC 4WD came on. She felt a severe stall with engine power and got really scared. We were lucky she wasn't going full speed on the freeway when the incident occurred. She wanted to pull over on the side of freeway immediately, but due to it being dark she thought it was unsafe especially with the debris that was present. She limped to the next freeway exit due to the car not being able to let her get past a certain speed she says was around 55 MPH. Since then we have viewed the car as a hazard to our safety to drive.
2020 Jeep Cherokee: engine stalls while driving
18 of the 337 complaints about the 2020 Jeep Cherokee describe engine stalls while driving.
- owner complaints
- 18
- of this car's complaints
- 5%
- typical mileage
- 1,460
- recalls
- 0
Engine stalls while driving by model year
What owners say
Ptu failure. Open recall with no fix. Jeep fixed at dealer. Plenty of time has passed since recall was opened. The only fix is to replace the non serviceable ptu. Jeep needs to stop stalling and fix the problem. I want my money back
2020 Jeep Cherokee Limited AWD, VIN [XXX] , approx. 111,355 miles. Reporting serious safety concern: repeated/worsening electrical system failure with intermittent loss of power steering assist. For nearly a year, Auto Start/Stop warning and battery warning lights have appeared. During episodes, power steering assist can stop working, especially at complete stops, making steering extremely difficult when stopped, parking, or pulling out. Battery, alternator, battery cables/connections, and belt have been replaced, but issue continues and is worsening. Recently while driving, radio shut off, dash/instrument cluster began shutting down, blower motor cycled on/off repeatedly, and windshield wipers slowed while raining. Warnings included battery/charging, Auto Start/Stop, Service Electronic Stability Control, Service Park Brake, ABS, traction control, check engine, and Blind Spot Alerts Unavailable. Vehicle vibrated/ran rough, sounded like it might stall, then revved back up. Burning smell noted after failure and possible smoke near rear after shutdown. Vehicle was towed home due to safety risk. After tow, vehicle restarted but same warnings returned within minutes and radio/dash failures repeated. Concerned this is system-wide electrical, charging, power distribution, ground, or steering assist failure that could cause loss of steering assist, visibility systems, or safety systems while driving INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. The transmission message was displayed. The vehicle was taken to an independent mechanic, and there were metal particles in the transmission fluid. The vehicle was not repaired. The mechanic called an unknown local dealer and confirmed that parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 50,000.
The Power Transfer Unit failed, needing repair. It is available for inspection upon request. My safety, and other's safety on the road, was put at risk because now the power can shut off while driving. The problem has been confirmed by the dealer, as we took it in when a warning light appeared. They confirmed it was a power transfer unit failure. They first appeared about a month ago, and today's date is 9/19/25.
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving approximately 70 MPH, the vehicle started to jerk, lost automotive power, and stalled. The contact later discovered that the vehicle would reverse. The vehicle was towed to the local mechanic who diagnosed and determined that the transfer case had experienced an internal failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 50,000.
The engine light comes on randomly. And causes the transmission to bog down and unable to accelerate. We have to pull over and shut the vehicle off and cycle it a few times to get the engine light to come off and then it drives fine. Has happened multiple times and has happened on the highway while driving. I’ve also had the vehicle completely shut off while driving. I’ve taken it to 2 dealerships and was told there is nothing wrong with it. I’m afraid it will cause a bad accident and I’m gonna get hurt if this issue isn’t resolved soon. The Dealership I bought it from Tim Witt Chevrolet in Crivitz Wi. And they took it to Riverside Jeep Dealership in Marinette Wi.
While using the remote start feature to warm car in attached garage (with door open), car started then after a minute stalled out. I tried to remote start again and it did not start. went to vehicle to start with key fob present, as I went into attached garage there was a strong odor of gas. started vehicle and removed outside of garage to find a huge puddle of gas on ground in attached garage. fuel leaked out while running using remote start! had car towed to dealership, they informed me that the fuel supply tube had failed (part# 68489840AA). repair cost of $610 plus $ 128 for towing. this could have been a total loss of car and garage, possibly LIFE, along with house that is attached to garage!!!!! or it could have caught fire will driving. DANGER DANGER!!!!!! our whole house had the worst gas fumes all day, cleaned up spilled fuel as best as possable and a week later still has a odor of the spilled fuel!
The contact owns a 2020 Jeep Cherokee. The contact stated while driving 35-40 MPH, the engine temperature started to increase. There was no warning light illuminated. The vehicle was driven to an independent mechanic where the tires were replaced. The vehicle was repaired but the failure persisted. The contact stated that while driving, the vehicle stalled, and while shifting gear, the vehicle was making a grinding sound. The vehicle was taken to a second independent mechanic where the brakes were replaced. The contact stated that the failure persisted, and the vehicle occasionally stalled and was very slow to accelerate. The vehicle was taken to a dealer where it was diagnosed with PTU failure, a hole in the transmission line, and a valve leak in the oil gasket. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Jeep was stalling randomly when coming to a stop or at a stop sign initially. It is now stalling completely when driving, states “push into park and start car”.
Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart before break will disengage. Have had it to the dealer, no less than three times with one visit lasting over 30 days with no resolution to date.
I was driving on an on ramp on an interstate and the vehicle suddenly went from drive mode into losing power and completely stalling out. From that point, the vehicle would not start and had to be pushed to the side of the on ramp. The manufacturer says that the Power Transfer Unit failed and needs replacement.
Service bulletins that may apply
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on...
- Throttle body
- Service 4wd Light On, AWD System Service Required Message Illuminated
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- Adapter
- Adapter
Related recalls
No recalls on record for this model year.
Questions about the 2020 Jeep Cherokee stalling
Is engine stalls while driving a common problem on the 2020 Jeep Cherokee?
18 of 337 owner complaints about the 2020 Jeep Cherokee (5%) mention engine stalls while driving. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2020 Jeep Cherokee?
There are 0 recalls and 41 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Jeep Cherokee
Loss of power 28Grinding brakes 24Check engine light 23Jerking 15Harsh shifting 11Fire or smoke 9Won't start 8Power steering loss 7Engine failure 6Start-stop 6Transmission failure 6Adaptive cruise 5Slipping 5Warning lights 5
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