Blind spot indicator light comes on and I have no control of the windows. Speeds up to four RPMs or more no matter what speed I am going including while I'm in cruise control. Turns off cruise control while driving. All of these are random incidents but they have become more and more frequent.
2020 Jeep Cherokee: adaptive cruise control problems
5 of the 337 complaints about the 2020 Jeep Cherokee describe adaptive cruise control problems.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Is there a fix? There is 1 recall and 20 service bulletins for this area of the car. See below
Adaptive cruise control problems by model year
What owners say
The contact owns a 2020 Jeep Cherokee. The contact stated that while engaging the cruise control at 60 MPH, the vehicle unintendedly accelerated to 80 MPH. The contact attempted to lower the speed on the cruise control setting; however, the speed failed to be reduced as intended. The contact pulled over to the side of the road and turned off the vehicle to deactivate the cruise control. After waiting for the digital display to completely shut down, the vehicle was restarted, and the cruise control was reset. The cruise control functioned properly after completely shutting off the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,211.
The contact owns a 2020 Jeep Cherokee. The contact stated that while his wife was driving approximately 50 MPH with the cruise control activated, the vehicle began to decelerate independently while making an abnormal sound. The contact stated that the 4WD Auto warning light was illuminated. The driver was able to continue driving to her destination. The contact also stated while the vehicle was parked, the vehicle shifted out of park(P) into neutral(N). The contact took the vehicle to an unknown local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 46,201.
I set my cruise control at a designated speed (70mph) and the vehicle accelerated well beyond…to 83mph before I realized it was still accelerating. I had to hit the cancel Button and turn off cruise control to get it to slow down. Then I set it and it didn’t “set” and kept decelerating.
In December 2021 the "AWD not available" warning message came on. During a trip, the cruise control did not work. Took car to dealer on January 4, 2022. Diagnostics revealed the following: oil leak in the engine, repaired under the warranty. Body controller module and body wiring failed, replaced under warranty. Power transfer unit failed, power transfer unit replaced under warranty. Car returned to me repaired on January 14, 2022.
Service bulletins that may apply
- Backup Camera Poor Image Quality Inspection
- Adapter
- Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot...
- Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the...
- Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot...
- Malfunction Indicator Lamp (MIL) Illuminated
- Panasonic VP4R Wi-Fi New Enrollment Pause
- UAQ and UCQ Radio Enhancements
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W30-W37.
Recall number 20V191000 · Recall details
Questions about the 2020 Jeep Cherokee adaptive cruise
Is adaptive cruise control problems a common problem on the 2020 Jeep Cherokee?
5 of 337 owner complaints about the 2020 Jeep Cherokee (1%) mention adaptive cruise control problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2020 Jeep Cherokee?
There is 1 recall and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Jeep Cherokee
Loss of power 28Grinding brakes 24Check engine light 23Stalling 18Jerking 15Harsh shifting 11Fire or smoke 9Won't start 8Power steering loss 7Engine failure 6Start-stop 6Transmission failure 6Slipping 5Warning lights 5
VIN decoder
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