2019-2020 Chrysler Pacifica, Dodge Challenger and others recall: camera
Chrysler (FCA Us LLC) reported this safety recall on September 10, 2020. It covers about 319,610 vehicles.
- vehicles affected
- 319,610
- reported
- Sep 10, 2020
- owners notified
- Apr 27, 2020
- related complaints
- 268
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W30-W37.
Recall number 20V191000
Affected vehicles
- Chrysler Pacifica 2019-2020 20192020
- Dodge Challenger 2019 2019
- Dodge Durango 2019-2020 20192020
- Jeep Cherokee 2020 2020
- Jeep Gladiator 2020 2020
- Jeep Grand Cherokee 2019-2020 20192020
- Jeep Renegade 2019-2020 20192020
- Jeep Wrangler 2019-2020 20192020
- Ram 1500 2019-2020 20192020
- Ram 2500 2019-2020 20192020
- Ram 3500 2019-2020 20192020
Owner complaints about the same problem
Owners of these vehicles have filed 268 complaints about driver assistance problems.
2019 Chrysler Pacifica2020 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Durango2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2019 Jeep Grand Cherokee2020 Jeep Grand Cherokee2019 Jeep Renegade2020 Jeep Renegade2019 Jeep Wrangler
Questions about recall 20V191000
Is there a recall on the 2019-2020 Chrysler Pacifica, Dodge Challenger and others camera?
Yes. Recall 20V191000, reported on September 10, 2020, covers about 319,610 vehicles.
What is the fix for recall 20V191000?
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W30-W37.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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