Truck burned down. Reported problems earlier to you with stellantis/ram having issues with the etorque and not helping to resolve, along with not producing parts. Etorque failed in beginning of 2026, replaced OEM for $5,000(5 times the price it should have been) with no help of ram/stellantis. Now, somewhere in the engine caught on fire and burned the whole truck. Insurance has done investigation and I have received the claim. Safety concern:my wife and [XXX] were in the vehicle, started it and it caught fire. Lucky to have gotten out safe. Total loss of vehicle. The ram rebel 2020 and specifically etorque and electrical all should be looked into and proper action be taken with ram/stellantis to its customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2020 Ram 1500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical166
- Engine166
- Fuel system76
- Steering65
- Visibility64
- Transmission63
- Body44
- Brakes42
- Driver assistance28
- Airbags21
- Lights21
- Suspension14
- Acceleration13
- Seat belts10
- Seats4
- Wheels4
- Locks3
- Tires2
Specific symptoms reported on the 2020 Ram 1500
Check engine light 41Stalling 40Loss of power 34Power steering loss 27Water leak 24Fuel pump 20ABS 15Engine failure 15Backup camera 14Won't start 13Fire or smoke 12Jerking 12Grinding brakes 10Knocking 10Whining noise 10Wipers 10Headlights 9Steering lock-up 8Fuel smell 7Start-stop 7Brake failure 6Overheating 6Seat belt 6Adaptive cruise 5No deployment 5Battery drain 5Key fob 5Sudden acceleration 5Sunroof shattered 5Warning lights 5
Recalls 14
Seat belts: rear/other: anchorage
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Risk
- An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on August 6, 2026.
Recall number 26V495000 · Recall details
Air bags
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 08C.
Recall number 25V298000 · Recall details
Visibility: rearview mirrors/devices
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1‑800‑853‑1403. FCA's number for this recall is 86B.
Recall number 24V754000 · Recall details
Structure: body: tailgate: hinge and attachments
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Risk
- An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is ZB8.
Recall number 22V904000 · Recall details
Engine
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is Z96.
Recall number 22V767000 · Recall details
Back over prevention: display function
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA, LLC's number for this recall is Z86.
Recall number 22V638000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
- Risk
- A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y55.
Recall number 21V632000 · Recall details
Visibility: rearview mirrors/devices: exterior
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Missing driver side mirror glass reduces visibility and increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W70.
Recall number 20V622000 · Recall details
Seat belts: front: retractor
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
- Risk
- In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W67.
Recall number 20V580000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W30-W37.
Recall number 20V191000 · Recall details
Vehicle speed control: accelerator pedal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
- Risk
- A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W63.
Recall number 20V513000 · Recall details
Air bags
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
- Risk
- In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
- Remedy
- FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US's number for this recall is W52.
Recall number 20V374000 · Recall details
Visibility: windshield wiper/washer: linkages
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
- Risk
- Reduced visibility increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W25.
Recall number 20V208000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
- Risk
- Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's numbers for this recall are V61 and V71.
Recall number 19V407000 · Recall details
See all 14 recalls for the 2020 Ram 1500
Defect investigations
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, the federal safety agency determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow the federal safety agency to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.the federal safety agency.dot.gov/owners/Searchreference using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
EA23001
Technical service bulletins for the 2020 Ram 1500 1,228
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- ID-25-14
- D-25-17
- ID-25-14 all
- D-25-17 all
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019
- WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019
- FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement...
- After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
2020 Ram 1500 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.0L 6‑cyl Diesel | RWD | 22 | 32 | 26 |
| 3.0L 6‑cyl Diesel | 4WD | 21 | 29 | 24 |
| 3.6L 6‑cyl Hybrid | RWD | 20 | 25-26 | 22-23 |
| 3.6L 6‑cyl Hybrid | 4WD | 19 | 24 | 21 |
| 3.6L 6‑cyl | RWD | 17 | 25 | 20 |
| 5.7L 8‑cyl Hybrid | RWD | 17 | 23 | 19 |
| 5.7L 8‑cyl Hybrid | 4WD | 17 | 22 | 19 |
| 3.6L 6‑cyl | 4WD | 16 | 23 | 19 |
What 2020 Ram 1500 owners say
Most recent owner complaints, unedited.
The vehicle develops a severe film/haze on the interior windshield that cannot be adequately cleared during normal operation. At night, oncoming headlights and streetlights cause extreme glare and significantly impair visibility. The condition has resulted in headaches and dizziness while driving due to eye strain. Visibility is reduced to a dangerous level, creating a safety hazard and increasing the risk of a crash. Repair estimates exceed $2,000. With colder weather approaching, driving with the windows down is not a reasonable or safe workaround.
The contact owns a 2020 Ram 1500. The contact stated that the vehicle experienced intermittent starting failures. In addition, the contact stated that while accelerating from a complete stop, the vehicle hesitated and the message "Please Put the Car in Park" was displayed. The vehicle was driven to a gas station, shut off, and refueled; however, the vehicle failed to start immediately and only restarted after approximately 30 minutes. The battery was replaced by AAA. The vehicle was taken to the dealer several times, where the contact was informed that no failure was found and the failure could not be duplicated. Several messages and warning lights, including "Key Fob Not Detected", "Parking Brake Error", the ABS warning light, and the traction control warning light were illuminated during the failure. The dealer notified the manufacturer of the failure, and the technicians advised the dealer to replace the key fob; however, the failure persisted. The manufacturer was contacted and informed the contact that the vehicle was undergoing further diagnostic test. The failure mileage was approximately 98,000.
I am reporting a serious safety concern involving our 2020 Ram 1500 Rebel. The vehicle has experienced repeated incidents of unintended acceleration, where it accelerates without the driver pressing the accelerator pedal. This problem has occurred on multiple occasions and presents a significant risk to the driver, passengers, and other motorists. The vehicle previously displayed diagnostic trouble code P2138, which relates to the accelerator pedal position sensor circuits. We are concerned that this may indicate a malfunction involving the electronic throttle control or accelerator pedal system, although the exact cause has not been confirmed. The issue has now occurred again, raising serious concerns about the vehicle’s safety and the potential for an accident. We believe this dangerous and recurring condition warrants investigation by the federal safety agency. We are requesting that this complaint be documented and investigated to determine whether a safety-related defect exists.
The contact owns a 2020 Ram 1500. The contact stated that while driving on the freeway at approximately 65 MPH, the turn signals activated without driver input and would not turn off. Additionally, an unidentified audible alert sounded during the failure. The failure recurred multiple times. The contact researched the failure and identified similar complaints involving other 2020 Ram 1500 vehicles. A local dealer was contacted and informed the contact no recalls applied to the vehicle, while advising of diagnostic fees. The failure mileage was approximately 61,000.
My tire pressure sensor system came on in my dash. Driver front wheel was not registering. Took vehicle to local Goodyear dealer to have checked. They said they were reading all the sensors in all 4 tires and they said the problem was in the sensors in my vehicle. Is this the same problem that is happening to the 2026 models. 09
The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield wipers or standard defogging functions or whiping the windshield internally. It smeared across the glass, causing catastrophic blinding glare from oncoming headlights and traffic, creating an immediate and extreme risk of a collision. Simultaneously, the failure flooded the sealed cabin with toxic, atomized antifreeze fumes. Inhaling these chemical vapors caused immediate, acute coughing and dizziness while I was actively driving, physically impairing my ability to safely operate and control the vehicle and drastically increasing the risk of a collision Also, it was raining and I couldn't roll the windows down. Yes, the defect and cabin contamination were diagnosed by Priority One in Waterloo, IA No, the component has not been inspected by the manufacturer, police or insurance. There were no warning sign or dash light indicators.
On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.
The contact owns a 2020 Ram 1500. The contact stated that while driving 45 MPH, the steering wheel temporarily seized. The message "Service Power Steering" was displayed. The steering functionality returned and the contact continued driving. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the electric power steering assist had failed and that the rack and pinion assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 56,500.
The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed, excessive force was needed to steer the vehicle. Additionally, the contact stated that the transmission intermittently surged forward while depressing the brake pedal. The vehicle was taken or towed to the dealer on several occasions. The vehicle was diagnosed with transaxle failure and steering column failures. The battery, transmission, and the radio were replaced on several occasions; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,959.
Compare the 2020 Ram 1500
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Other model years
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Questions about the 2020 Ram 1500
Is the 2020 Ram 1500 reliable?
Owners have filed 644 complaints about the 2020 Ram 1500, fewer than a typical 1500 model year.
What is the 2020 Ram 1500 year score?
The 2020 Ram 1500 scores 75 out of 100 (average). The score compares it with the other model years of the Ram 1500: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Ram 1500?
Electrical system, with 166 complaints, typically around 30,000 miles. Next is engine (166).
How many recalls does the 2020 Ram 1500 have?
14 recalls, covering seat belts, air bags and visibility.
What gas mileage does the 2020 Ram 1500 get?
Official estimates for the 2020 Ram 1500 range from 19 to 26 mpg combined. The most efficient version (3.0L 6-cyl diesel, RWD) gets 22 city and 32 highway.
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