The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.
2020 Ram 1500: airbags did not deploy in a crash
5 of the 645 complaints about the 2020 Ram 1500 describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 4
Airbags did not deploy in a crash by model year
What owners say
I was in an accident with my 2020 Ram 1500 and took a couple horrible hits and the airbags never deployed and the end result was me getting hurt bad and now missing time at work over this incident.
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25-30 MPH, another vehicle ran a stop sign and crashed into her vehicle head-on. The vehicle then struck a pole. The contact stated that the air bags failed to deploy after the initial crash or after striking the pole. The contact sustained injuries to her ribs, head, left leg, lower back, pelvic bone, and sustained a concussion. Medical assistance was provided. The contact was unaware of any other injuries. A police report was filed. The vehicle was towed to the tow lot and was not diagnosed, inspected, or repaired. The contact was unaware if the vehicle had been deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 71,738.
Accident happen 5/20/20. Was approaching a stopped vehicle when the brakes failed. Kept trying to apply brakes and nothing happen. Impact at approx 35 MPH. After impact the truck started to roll backwards and had to put in park to stop the truck. Tow truck drive also had issues loading on the roll back, brakes would not work. We towed to our body shop for repairs. Then was taken to faulkner dealership for edr testing. Nothing mechanical was ever done with the truck after the body work was done. Bosch released the truck to the dealership. Truck has 513 miles and little over 200 of the miles are what we drove it. Purchased with miles on it. Fiat / chrysler do not see an issue with the truck via the report. I have sent the report to a separate party that is not hired by fiat and they indicate to research page 42 of the report on the master cylinder braking system. We do not see any indication on any codes that were recovered performed by bosch. We know in fact that there were multiple brake codes and feel that the information in still in the "black box". Airbags never deployed at impact of 35 MPH frontal impact.*dt*dt*jb
Was traveling about 35 MPH on a straight road, was hit a by a vehicle who sped out of a side road. I was hit on the drivers side front fender by the car, then I crashed head on into the fuel tanks of a semi truck. My truck hit the semi so hard it through my truck backwards more than a truck length. No air bags deployed.
Service bulletins that may apply
- After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
- Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.
- Water Leak At Headliner Near Driver Microphone
- Check Engine Light (CEL), Start Stop Disabled, Vehicle Goes Into Limp In Mode
- Power Side Steps Do Not Stow Or Deploy Properly
- A/C Performance Not As Hot/Cold On Driver Side
- CEL (Check Engine Lamp) On, Stop Start Inoperative, DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
- Driver Side Rambox Opens By Itself Unprompted
Related recalls
Air bags
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 08C.
Recall number 25V298000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
- Risk
- A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y55.
Recall number 21V632000 · Recall details
Air bags
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
- Risk
- In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
- Remedy
- FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US's number for this recall is W52.
Recall number 20V374000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
- Risk
- Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's numbers for this recall are V61 and V71.
Recall number 19V407000 · Recall details
Questions about the 2020 Ram 1500 no deployment
Is airbags did not deploy in a crash a common problem on the 2020 Ram 1500?
5 of 645 owner complaints about the 2020 Ram 1500 (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2020 Ram 1500?
There are 4 recalls and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ram 1500
Check engine light 41Stalling 41Loss of power 34Power steering loss 27Water leak 24Fuel pump 20ABS 15Engine failure 15Backup camera 14Won't start 13Fire or smoke 12Jerking 12Grinding brakes 10Knocking 10Whining noise 10Wipers 10Headlights 9Steering lock-up 8Fuel smell 7Start-stop 7Brake failure 6Overheating 6Seat belt 6Adaptive cruise 5Battery drain 5Key fob 5Sudden acceleration 5Sunroof shattered 5Warning lights 5
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