While drive northbound on [XXX] departing [XXX] and entering [XXX], the rear passenger wheel snapped off of the truck carrying sing loss of control and the truck hit a concrete median damaging the the front driver’s side bumper and forcing it into the front driver’s side wheel flattening it. Upon colliding into the concrete median no airbags deployed. Myself as the driver suffered soft tissue damage to the neck, back and arms. My service dog was also in the truck but fortunately did not suffer any injury. Fortunately no other vehicles in either direction were involved. Upon getting the vehicle onto a crossroad ([XXX]), I went into the roadway to retrieve the rear passenger wheel and disc brake to avoid any dangers to other vehicles. At the time of the accident I was only able to obtain pictures of the passenger rear damage. I was taken to hospital before I could obtain the front bumper and driver’s side front wheel damage. An insurance adjuster has not provided a copy of their inspection. Additional photos and information will be provided upon receipt. No warning lights, lamps or other symptoms were present before this catastrophic incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Ram 1500: airbags did not deploy in a crash
33 of the 1,501 complaints about the 2019 Ram 1500 describe airbags did not deploy in a crash.
- owner complaints
- 33
- of this car's complaints
- 2%
- typical mileage
- 22,000
- recalls
- 5
Airbags did not deploy in a crash by model year
What owners say
The contact owns a 2019 RAM 1500. The contact stated while driving at 45 MPH, occupied with four other passengers, the contact mention deer ran across the road, and he attempted to turn the vehicle to attempt not hit the deer and the contact lost control of the vehicle causing the vehicle to merge through bruises crashing into a tree. The contact stated that no air bags deployed in his vehicle and his bumper was detached. The contact stated that he sustained injuries to his neck, back, head and leg and he stated the others sustained injuries as well, however the driver has no information on their injuries at this time. Medical attention was required. The contact mention the vehicle was towed by a collision center and was deemed a total loss by the insurance company. The contact stated that a police report was filed. The contact mentioned that the vehicle seat belts did not retract. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.
The contact's husband owns a 2019 Ram 1500. The contact stated that while entering a parking space at less than 5 MPH, the vehicle independently accelerated forward. The vehicle accelerated over the concrete parking block and crashed into the grocery store's front window. The contact stated that the incident happened so quickly that they were uncertain if any warning lights appeared on the instrument panel or if the brake pedal was depressed during the acceleration. The air bags did not deploy upon impact. The contact and her husband were taken to the hospital by ambulance; however, neither suffered any injuries. No other injuries were reported as a result of the incident. A police report was filed. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to an independent body repair shop. The contact stated that the store's large front glass was shattered as a result of the accident, but was unaware if any other property was damaged. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the failure to the federal safety agency Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control) and the federal safety agency Campaign Number: 19V407000 (Air Bags, Seat Belts); both recalls were previously serviced on the vehicle. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 72,000.
The contact owned a 2019 Ram 1500. The contact stated that while driving 30 MPH, a Kia Forte ran a red light traveling at approximately 70 MPH, T-boned/crashed on the passenger side, which pushed the vehicle into oncoming traffic, and a Toyota Tundra crashed into the front of the vehicle. There were no warning lights illuminated. There was no reported fire. A police report was filed. The front airbags did not deploy. The curtain airbag deployed. The contact sustained injuries to his back and shoulder, and medical attention was provided. The vehicle was towed to his residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and informed about sending an inspector to assess the vehicle. The failure mileage was approximately 86,000.
The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 30 MPH, the contact attempted to avoid crashing into a bicyclist and depressed the brake pedal however, the brakes failed to engage. As a result, the front passenger side of the vehicle crashed into a tree; before the crash, there was an abnormal sound whenever the brake pedal was depressed. In addition, the "Service Anti-Lock Brake System" message was intermittently displayed on the instrument panel. There was severe cosmetic damage. The air bags did not deploy. A police report was filed. The contact sustained shoulder and back pain injuries due to the impact and received medical treatment for the injuries. No one who was not in the vehicle was injured. The VIN was not included in the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was taken back to the place of residence; a dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.
The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the federal safety agency hotline. The failure mileage was approximately 99,800.
I was driving a new truck i had purchased from a dodge dealer , i was rear-ended at highway speed, the truck lost control and went off road hitting a earthen burm head on, flipped and came to rest on the roof. The traction control didn't work, the front impact airbags did not deploy and the engine was still running while the truck was upside-down Download of the trucks ECM shows the srs seat position sensor was not configured from the factory. The factory did issue a recall identifying the seat position sensors as a component needed for the airbags to function I suffered a concussion ,neck injuries, both knees needed surgery 1 surgery on the left 3 on the right i am scheduled for a knee replacement and temporary paralysis My wife suffered a severed ACL and had to have it replaced
On 02/11/2024 my boyfriend and I were involved in a rear-end collision. The driver that hit us was going 60 to 70 mph at the time of impact while we were sitting at a traffic light. The airbags did not deploy and now my boyfriend and I have sustained severe injuries due to the accident.
The incident was the seat belt indicator light came on while driving. Brought it to the dealership and they determined the control module under the driver’s seat needed replacement. I was told the air bags would not deploy if I got into an accident. Not sure other owners have had the same problem. I have read on line that there are numerous rear window leak issues which accumulate water on the floor that could interfere with the control module. It would be nice if ram would investigate the situation to determine if the control module acted on itself or water from the window leak contributed to the malfunction. To date both the rear window and control module has been replaced.
Was in a head on collision going 40-45 mph. Hit a guard rail head on and airbags did not deploy
Dodge pickup was traveling south down the highway at 65 mph and was met by an approaching semi pulling a fully loaded belly dump trailer also traveling at 65 mph. When both vehicles were about to meet, the trailer unloaded all 46,000 pounds of large rock onto the highway. The rocks proceeded to bounce into the front end of the Dodge at estimated speeds of 120-150 mph and lasted approximately 1 mile of highway (mile marker to mile marker). The driver of the Dodge engaged his brakes and was able to come to a complete stop on the roadway, but was struck in the side of the head by one of the rocks and died a short time later at a nearby hospital. The pickup sustained approximately $46,000 in damages during the incident, including major front end damage, a cracked radiator making the vehicle undrivable, and both a broken dash and bent steering wheel from the one rock that made it through the windshield. The Dodge was considered a complete loss by the insurance company. Both the driver and passenger of the Dodge were wearing their seatbelts and not a single airbag was deployed during the incident, including the steering wheel airbag. The steering wheel, which was hit by a rock traveling at an estimated speed of 120-150 mph, bent from the force of the impact, yet the airbag did not deploy. Had it deployed, the driver of the Dodge wouldn't have sustained such a catastrophic injury and would more than likely still be alive.
Service bulletins that may apply
- After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
- Water Leak At Headliner Near Driver Microphone
- A/C Performance Not As Hot/Cold On Driver Side
- CEL (Check Engine Lamp) On, Stop Start Inoperative, DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
- Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions...
- Title Control Module
- Stop sale
Related recalls
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
- Risk
- An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Remedy
- Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning December 4, 2025.
Recall number 25V824000 · Recall details
Air bags
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 08C.
Recall number 25V298000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
- Risk
- An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Remedy
- Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Recall number 25V010000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
- Risk
- A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y55.
Recall number 21V632000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
- Risk
- Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's numbers for this recall are V61 and V71.
Recall number 19V407000 · Recall details
Questions about the 2019 Ram 1500 no deployment
Is airbags did not deploy in a crash a common problem on the 2019 Ram 1500?
33 of 1,501 owner complaints about the 2019 Ram 1500 (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Ram 1500?
There are 5 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ram 1500
Power steering loss 126Loss of power 112Check engine light 86Stalling 62ABS 57Water leak 43Engine failure 37Adaptive cruise 33Knocking 33Jerking 33Wipers 33Backup camera 32Grinding brakes 28Steering lock-up 28Won't start 25Airbag light 22Warning lights 21Fuel pump 17Overheating 17Key fob 16Screen failure 15Won't shift 15Harsh shifting 14Headlights 13Battery drain 12Seat belt 12Brake failure 11Fire or smoke 11Slipping 11Sudden acceleration 11Fuel smell 10Hesitation 10Start-stop 10Transmission failure 10Misfire 9Whining noise 9Collision warning 6Door locks 6Pulling 6Sunroof shattered 6Ball joint 5
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