2019 Ram 1500: screen or infotainment failure

Filed Mar 22, 2026 · Electrical · IN

On 2019 Ram 1500 Laramie Longhorn digital part of the front dash instrument cluster goes intermittently black screen once it gets warmer outside.

Filed Apr 23, 2025 · Electrical · FL

Instrument panel display screen is often blank, or unreadable

Filed Mar 18, 2025 · Electrical · 108,000 miles · MN

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 108,000.

Filed Mar 11, 2025 · Electrical · 57,000 miles · NV

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to the federal safety agency Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

Filed Jan 9, 2025 · Driver assistance, Electrical · AR

The issues started with the sunroof not closing. And the uconnect touch screen inoperable ( it went black and no options available ) It seemed to be a fluke and resolved itself. But within a few weeks the icons for the driver and passenger seat heaters were no longer on the screen. Now that the season has changed and temps have dropped, the drivers side heater will automatically come on when the truck is started and it’s below a certain degree outside. It gets crazy hot and will only shut off when the truck is turned off. This was followed by the icons for the radio options resorting themselves and the one for USB disappearing as well. The usb connection still works, but it has to automatically switch over when plugged in, it cannot be manually selected. Lastly the ParkAssist seems to have a mind of its own. Sometimes it will function as intended. Other times when I start the truck it flashes a warning that the park assist is unavailable and the lights on the switches are on showing it’s been disengaged. When pushed they will flash and then turn solid again. Other times it will happen while I’m driving. There will be a ding and the unavailable warning will flash on the screen. When the icons first disappeared I called mopar/uconnect customer service. They tried to walk me through some diagnostics but none of it worked. They suggested maybe getting a software update. But couldn’t tell me if that would fix it or not. When I asked if it didn’t they just said I’d have to replace the whole uconnect system.

Filed Nov 20, 2024 · Electrical · 31,223 miles · VA

The contact owns a 2019 Ram 1500. The contact stated while driving on several occasions, the instrument panel and display panel blacked out intermittently. The vehicle was taken to a dealer six times where it was diagnosed that a software update was needed. The software update was performed but the failure persisted. Additionally, on approximately four occasions the star connector was relocated, and the light switch and battery were replaced; however, the failure persisted. The vehicle was taken to the dealer for the seventh time and was diagnosed and determined that the illumination cluster needed to be replaced. The vehicle was not repaired but the part was ordered. The contact related the failure to the federal safety agency Campaign Number: 19V556000 (Electrical System). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 31,223.

Filed Nov 18, 2024 · Electrical · MS

The dash instrument cluster on my 2019 Ram 1500 Laramie had issues intermittently working and not working. Now the display is completely blank. Important vehicle information is not available due to this issue. This issue seems far too common after reading complaints online. This is a safety issue and should be a recall for Ram trucks.

Filed Sep 18, 2024 · NJ

The rear backup camera either shows a blue screen when the vehicle is put into reverse, or a black screen with the lines for backup guidance. Other times the camera works as intended.

Filed Aug 20, 2024 · Electrical · AZ

Around 40,000 miles, the digital display on the information cluster of my 2019 Ram 1500 Bighorn started to go blank intermittently. Sometimes for long periods, sometimes for only a few minutes. Over time the display would only work once a week. Now at just over 50,000 the information will not display at all. Occasionally I would hear a tone, but because the display is blank I am unable to know what the tone was in regards to. It may have been something safety related or just low fuel or something else minor. It has not been looked at by the dealer. At my last visit to the dealer I asked about it and was simply told it was around $1,300 to replace. No other inspections by any other entity. No warnings prior to each failure.

Filed May 11, 2024 · Driver assistance, Electrical · TX

My truck was parked in my driveway for several weeks while away from home, I arrived the water pulling into my floor board and the front driver side and running down the top of my headliner into the back seat, also my belongings and leather seats along with the majority of the interior was covered in mold and mildew leaving a foul odor and it stains. I cleaned it up still has a leak, going back on that my rear driver side tail light started filling up with water causing the tail light and module to go bad, whereas a message would pop up on my dash for blind spot not available service required and immediately afterwards my infotainment Center touch screen would go black the rest of my lights on the controls would flash and the vehicle would default to heat I could not roll my front windows down or control the climate in the vehicle until I replaced the tail light with another module, I'm not sure or it is unknown whether or not the water getting into the cab on my truck or the tail light filling with with water was the culprit, I've had numerous electrical issues with his vehicle and as well problems with the power steering before where it went out on me all together while driving 75 mph on the highway, my brakes did not retract when service at a shop and I had to buy two rear brake calipers and rotors to fix the problem because the Pistons from the automatic park brake which is also controlled by the infotainment Center as far as I understand did not retract and caused my rotors to be eaten away prematurely. If anyone's reading this I have plenty of complaints about this vehicle for the price I paid, if one thing after another from the four-wheel drive system to the traction control to the air suspension all the way to the electronics I fix one thing and something else pops up, I've seen numerous Threads Online where hundreds of people have had the same or similar issues and honestly every single one can affect the safety of the vehicle.

Filed Apr 19, 2023 · Driver assistance, Electrical · FL

The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.

Filed Nov 22, 2021 · Electrical, Fuel system · CA

I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my Navi goes off course. Sirius XM says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car.