My 2026 RAM 1500, with approximately 3,900 miles, experienced an unexpected engine shutdown on October 13, 2026. After entering the vehicle, fastening my seatbelt, pressing the brake, and starting the engine, the engine ran for approximately one second. When I attempted to shift into Reverse, the engine shut off and the transmission automatically went into Park. The dashboard and electronics remained powered, but the vehicle would not shift into another gear or respond to the start button. After completely shutting down the vehicle’s electronics, I was able to restart the engine, and the truck operated normally. The vehicle has also experienced intermittent infotainment failures, including CarPlay freezing, the radio remaining on after shutdown, and navigation updates failing. These issues began around mid-September 2026. I am concerned about the possibility of the engine shutting down unexpectedly again, potentially while driving.
2026 Ram 1500: screen or infotainment failure
11 of the 107 complaints about the 2026 Ram 1500 describe screen or infotainment failure.
- owner complaints
- 11
- of this car's complaints
- 10%
- recalls
- 3
Screen or infotainment failure by model year
What owners say
My 2026 RAM 1500, with approximately 3,900 miles, experienced an unexpected engine shutdown on XXX. After entering the vehicle, fastening my seatbelt, pressing the brake, and starting the engine, the engine ran for approximately one second. When I attempted to shift into Reverse, the engine shut off and the transmission automatically went into Park. The dashboard and electronics remained powered, but the vehicle would not shift into another gear or respond to the start button. After completely shutting down the vehicle’s electronics, I was able to restart the engine, and the truck operated normally. The vehicle has also experienced intermittent infotainment failures, including CarPlay freezing, the radio remaining on after shutdown, and navigation updates failing. These issues began around mid-XXX. I am concerned about the possibility of the engine shutting down unexpectedly again, potentially while driving. This has happened a few times while driving out of my drive way I have a service appointment scheduled XXX at the ram dealership automation in [XXX] off of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Multiple occurrences of center stack display freezing and then going black. Which made the backup camera display unable to be used. Screen stayed black for entire drive and did not reset until multiple restarts of vehicle.
Parking sensors and forward sensors used for adaptive cruise control will identify objects that are not there and the car will break. Car with shut off while driving (not the normal engine cutoff with restart) and shift to park suddenly. Backup camera is blanked out and rear sensor will not work. Towing mode with initiate on its own with not trailer hooked up while driving. False low oil lights and no tire pressure sensor connections. The truck has stalled several times while pulling into cross traffic nearly causing accidents 2x Display screen/speedometer will just black out while driving.
The Uconnect system freezes up, produces a black screen, or will not allow carplay to work as should. The vehicle has been to the dealer three times this is a major safety issue- Uconnect controls essential safety operations(Back up cameras, climate control, hands free safety alerts, radio)
The truck has a hose of issues I purchased the truck on 11/28/25 the truck has 6000 miles on it its been in the shop on multiple occasions for electrical issues with the entertainment system there are glitches in the system and it will randomly blank screen will not load information its been in the dealership of this issue and as of the last time it was in the dealerships communication with tech support as documented ( this is an emerging issued that will be solved in the future with software) no current fix is available The front and rear seats the leather was not installed properly and requires the leather to be removed and new leather and seat cushions to be installed the front doors the interior door panels are not adhered or fastened properly and come lose from the doors
The back up camera display intermittently shows a blank blue display instead of the camera image while the vehicle is in reverse. This has occurred 4 times over 5 months of ownership of this brand new vehicle. The issue is usually resolved after a complete power cycle of the vehicle. The rear visibility of the vehicle is poor without the added benefit of the back up camera. The problem has not yet been brought to the attention of the dealership as it is very intermittent and has not been inspected by anyone but myself. There are no warning indicators.
When putting vehicle into reverse, the backup camera display had a blue screen. Had to restart vehicle to get camera display working again. This has occurred multiple times.
Center stack display freezes. This prevents access to nav, radio, comfort settings. Only way to clear freeze is to turn vehicle off then back on. Then the center stack console reboots. Which takes multiple minutes to complete. This has occurred on multiple occasions.
Center console stack reboots. Thus preventing access to radio, nav, climate controls. Reboot takes a few minutes to complete. This has occurred on multiple occasions.
My vehicle is subject to an active safety recall involving the instrument cluster. I contacted the dealership to schedule the recall repair and was advised that the recall software update carries a risk of bricking the instrument cluster, potentially rendering the vehicle inoperable and requiring full instrument cluster replacement. Because of the risk, the dealership stated they are delaying performing the recall until a rental vehicle becomes available. I was advised that this may take approximately two weeks before the recall can be addressed. This recall affects the same instrument cluster system that previously failed early in ownership and prompted prior service and safety concerns. In addition, I have experienced intermittent infotainment screen glitches and harsh downshifting at low speeds after my initial repair, which may be related to vehicle electronic systems. I am concerned about continued operation of the vehicle with an unresolved safety recall and the lack of a timely remedy due to the risk of vehicle disablement and repair delays.
Service bulletins that may apply
- The Customer May Find The Following Symptoms: Left/Right Front/Rear Button(s) Stuck Down
- MIL-On After a Powertrain Control Module (PCM) Replacement
- The Customer States There Is a Blinking Odometer
- Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer...
- R1H Radio U43.17 Software Update
- Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ●...
- Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration
- Blindspot Alert Unavailable Service Required Warning Message Customers must experience on one or more of...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
- Risk
- An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning April 16, 2026.
Recall number 26V225000 · Recall details
Electrical system: integrated trailer brake control
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
- Risk
- Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
- Remedy
- Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 10, 2026.
Recall number 26V059000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- Risk
- An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
- Remedy
- Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning December 4, 2025.
Recall number 25V826000 · Recall details
Questions about the 2026 Ram 1500 screen failure
Is screen or infotainment failure a common problem on the 2026 Ram 1500?
11 of 107 owner complaints about the 2026 Ram 1500 (10%) mention screen or infotainment failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2026 Ram 1500?
There are 3 recalls and 163 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2026 Ram 1500
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