Ram 1500 screen failure problems

Filed Oct 19, 2026 · Driver assistance, Electrical · NE

I purchased my 2025 RAM 1500 Rebel new on XXX. Since purchasing the vehicle, I have experienced repeated malfunctions of the digital instrument cluster (gauge cluster) located directly behind the steering wheel. The instrument cluster screen unexpectedly goes black, shuts off, restarts, and cycles power without warning, including while the vehicle is being driven. Additionally, when the instrument cluster malfunctions and cycles power, amber-colored warning lights located on both exterior mirrors, including the mirror surfaces and housings, flash simultaneously. I believe these are associated with the vehicle's blind-spot monitoring system. Both sides illuminate in conjunction with the instrument cluster malfunction, suggesting that the issue may involve more than the instrument cluster display alone. The vehicle has been taken to authorized RAM dealerships approximately six times in an effort to correct this recurring defect. Most repair attempts were performed at Midway Chrysler Dodge Jeep RAM in [XXX], with an additional visit to Anderson Chrysler Dodge Jeep RAM in [XXX]. Despite these repeated repair attempts, the defect remains unresolved. Most recently, on XXX at approximately 10:04 PM, the instrument cluster again went black and cycled power while I was driving. This malfunction presents a serious safety concern because the instrument cluster provides essential driving information, including vehicle speed, warning indicators, and other vehicle operating information. When the display goes black, this information may become temporarily unavailable. The simultaneous flashing of the exterior mirror warning lights also raises concerns about possible interference with the vehicle's driver-assistance systems. The manufacturer has been formally notified of this recurring defect. I am requesting that the federal safety agency investigate these repeated electrical malfunctions as a potential vehicle safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 13, 2026 · Electrical · CO

My 2026 RAM 1500, with approximately 3,900 miles, experienced an unexpected engine shutdown on October 13, 2026. After entering the vehicle, fastening my seatbelt, pressing the brake, and starting the engine, the engine ran for approximately one second. When I attempted to shift into Reverse, the engine shut off and the transmission automatically went into Park. The dashboard and electronics remained powered, but the vehicle would not shift into another gear or respond to the start button. After completely shutting down the vehicle’s electronics, I was able to restart the engine, and the truck operated normally. The vehicle has also experienced intermittent infotainment failures, including CarPlay freezing, the radio remaining on after shutdown, and navigation updates failing. These issues began around mid-September 2026. I am concerned about the possibility of the engine shutting down unexpectedly again, potentially while driving.

Filed Oct 13, 2026 · Electrical · CO

My 2026 RAM 1500, with approximately 3,900 miles, experienced an unexpected engine shutdown on XXX. After entering the vehicle, fastening my seatbelt, pressing the brake, and starting the engine, the engine ran for approximately one second. When I attempted to shift into Reverse, the engine shut off and the transmission automatically went into Park. The dashboard and electronics remained powered, but the vehicle would not shift into another gear or respond to the start button. After completely shutting down the vehicle’s electronics, I was able to restart the engine, and the truck operated normally. The vehicle has also experienced intermittent infotainment failures, including CarPlay freezing, the radio remaining on after shutdown, and navigation updates failing. These issues began around mid-XXX. I am concerned about the possibility of the engine shutting down unexpectedly again, potentially while driving. This has happened a few times while driving out of my drive way I have a service appointment scheduled XXX at the ram dealership automation in [XXX] off of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 7, 2026 · Body, Electrical · OH

On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.

Filed Oct 6, 2026 · Driver assistance · MI

Problem : Noticed that after every IGNITION START / REMOTE START , the 12in infotainment screen freezes for few seconds and goes down entirely with a blip in the speakers. Issue gets resolved after few minutes with manually Turning ON the Screen. Reverse Camera cannot be selected while in reverse during this state. Video is attached for reference. Video - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 22, 2026 · Airbags, Brakes · FL · crash · 2 injuries

I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.

Filed Sep 15, 2026 · Driver assistance · MA

2025 RAM 1500. This vehicle has the defect described in the federal safety agency Recall 26V‑560 (FCA Recall 83D). Since delivery, the infotainment/radio system has frozen and rebooted itself roughly 6-7 times per week. On at least four occasions the system froze while the backup camera was in active use, leaving a frozen, inaccurate image on the display while the vehicle was moving. During one incident this nearly caused me to strike a pedestrian while the camera image was frozen. Additional infotainment failures include a sudden extremely loud audio noise that cannot be turned down until the unit reboots, the radio language spontaneously changing from English to Italian, and an intermittent "SOS Unavailable" warning indicating the emergency-calling system is not functioning. The vehicle was taken to the dealer three times (6/18/2025, 1/13/2026, and 6/12/2026) and each time the dealer stated they could not replicate the problem, including on 6/12/2026, during the period the manufacturer was investigating this exact defect. I have several videos of the frozen camera display during operation and a photo of the SOS warning. A driver relying on the backup camera cannot see what is behind the vehicle when the image freezes.

Filed Sep 1, 2026 · Electrical, Lights · 4,000 miles · OH

The contact owns a 2025 Ram 1500. The contact received notifications of the federal safety agency Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System), 26V225000 (Electrical System), and 26V495000 (Seat Belts); however, the parts to do the recall repairs were unavailable. The contact stated that while driving at an undisclosed speed, the navigation screen display turned black. The contact pulled over, turned off and restarted the vehicle, and the vehicle returned to normal operation. A local dealer and Spitzer Jeep RAM Brook Park (13001 Brookpark Rd, Brook Park, OH 44142) were contacted on several occasions and confirmed that parts for the recall repairs were unavailable, and the contact was added to a waiting list. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

Filed Aug 20, 2026 · Electrical, Lights · 3,000 miles · FL

The contact owns a 2025 Ram 1500. The contact received notifications of the federal safety agency Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that while driving and towing a trailer, the brake pedal was depressed, but the trailer brakes failed to engage, causing the vehicle to drift into oncoming traffic. The contact stated that approaching drivers reacted promptly and avoided the vehicle, preventing a crash. The contact pulled over to the side of the road. An unknown warning light was illuminated. The contact stated that the trailer brakes, brake lights, and taillights were inoperable while towing. The contact disconnected the trailer from the vehicle, and the vehicle operated as intended. The trailer was then transported by a U-Haul truck. The vehicle was taken to the dealer, where the failure was confirmed; however, the contact was informed that parts were unavailable for the recall repairs. The manufacturer was notified of the failure and stated that parts were available and needed to be ordered by the dealer; however, the dealer stated parts were on backorder. The vehicle was not repaired. Additionally, the contact stated that the display screen had been replaced four times due to a black screen failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.

Filed Aug 6, 2026 · Electrical · NC

The Ram uconnect system screen can go black, have glitches or be unresponsive. When this screen goes out the backup camera is no longer displayed.navigation is also no longer usable. When it goes out it is intermittent but can at anytime. Mine was out for an entire week then started working agian.