Back up camera shows blue on reverse.
Ram 1500 backup camera problems
243 of the 11,912 owner complaints about the Ram 1500 describe backup camera failure, most of them for the 2018 model year.
- owner complaints
- 243
- worst model year
- 2018
- typical repair cost reported
- $795
- typical mileage
- 29,600
Is there a fix? There are 11 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 53Wipers 5Stalling 5Headlights 5Check engine light 5Adaptive cruise 5Power windows 3Knocking 3
What owners say
Problem : Noticed that after every IGNITION START / REMOTE START , the 12in infotainment screen freezes for few seconds and goes down entirely with a blip in the speakers. Issue gets resolved after few minutes with manually Turning ON the Screen. Reverse Camera cannot be selected while in reverse during this state. Video is attached for reference. Video - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After towing module recall completed, the trailer towing light comes On showing up on the dash board in yellow requesting setup, then fades off. Twice happened. Folding mirror required three depressions of folding mirror button to open. Back up camera fails and shows blue screen, no back up image. 5 times since Ownership. Downshift and up shift hard enough and jerky enough to break traction on icy roads in traffic. Winter is coming and this is a genuine safety concern. Pulling into parking spot very slowly truck went into park and applied brakes, no reason for this. Front sensors failed to operate when pull into into another park spot and only worked on restart. Both batteries failed and required replacement under warranty when truck was new with break in type miles. A/C locked up on infotainment center and could not turn off. Required three restarts. Rear view mirror has failed to dim several times. Numerous software issues and electrical. Stellantis should buy these trucks back, fix them right and then sell as used. I would like my hard earned money back on a new truck plagued with issues and is a safety hazard!
2025 RAM 1500. This vehicle has the defect described in the federal safety agency Recall 26V‑560 (FCA Recall 83D). Since delivery, the infotainment/radio system has frozen and rebooted itself roughly 6-7 times per week. On at least four occasions the system froze while the backup camera was in active use, leaving a frozen, inaccurate image on the display while the vehicle was moving. During one incident this nearly caused me to strike a pedestrian while the camera image was frozen. Additional infotainment failures include a sudden extremely loud audio noise that cannot be turned down until the unit reboots, the radio language spontaneously changing from English to Italian, and an intermittent "SOS Unavailable" warning indicating the emergency-calling system is not functioning. The vehicle was taken to the dealer three times (6/18/2025, 1/13/2026, and 6/12/2026) and each time the dealer stated they could not replicate the problem, including on 6/12/2026, during the period the manufacturer was investigating this exact defect. I have several videos of the frozen camera display during operation and a photo of the SOS warning. A driver relying on the backup camera cannot see what is behind the vehicle when the image freezes.
The backup camera malfunctions, and glitches real bad half the time, and it sometimes happens while im using it at night. I feel like that could potentially be dangerous, and from a little research I have found that there are some recalls for this problem, but my truck isnt listed when I check the federal safety agency. database.
I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle sensors. These are not minor inconveniences; several of these failures directly affect the safe operation of the vehicle and my ability to properly operate and maneuver it. I do not believe a vehicle with these systems malfunctioning should be considered safe to drive. I am extremely concerned that I have encountered these problems after purchasing the vehicle from an authorized dealership and after spending my hard-earned money expecting a safe and reliable vehicle. I am requesting that these defects be thoroughly investigated and corrected immediately. I also urge the manufacturer and dealership to review whether similar electrical and safety complaints involving Ram 1500 vehicles indicate a broader recurring problem. I expect a prompt response and a meaningful resolution because I should not be placed in a position where I have to risk my safety or the safety of others simply by operating a vehicle I recently purchased.
I purchased a new 2026 Ram 1500 Rebel Crew Cab 4x4 from the John Heister Dodge Ram dealership, in [XXX] on XXX. The following day, I day i was notified of an open safety recall (the federal safety agency 26V‑531) affecting the vehicle's rear visibility/backup camera system, which under certain conditions may fail to display the rearview image during a backing event. I later confirmed that this recall was posted on XXX -- four days before I purchased the vehicle. The dealer, John Heister Dodge Ram, did not disclose this open recall at any point during the sale, and the vehicle was sold to me with the defect unrepaired. This is a known safety-related defect, as new vehicles are required to have open recalls repaired before delivery. The recall remedy has not yet been performed on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While actively driving the vehicle on roadways the vehicle began initiating a software update without any approval prompt request to confirm OK to begin the update. The backup camera, radio, SOS and driver assistance features were unavailable during the update, and the update screen stated "Vehicle should not be driven, and should remain in PARK or with parking brake engaged". Problem has not been reproduced or confirmed by dealer as it occurred this morning 8/28/26.
2025 Ram 1500, VIN [XXX]. Instrument cluster recall/software update performed in February 2026 after the cluster previously went blank. Since completion of the recall remedy, the digital instrument cluster has gone completely out two additional times. Both occurrences are documented by video and reported to the authorized dealer. Dealer has acknowledged the recurring problem and states they are awaiting direction from Stellantis engineering for a fix. Additionally, the vehicle has experienced two documented failures of the rear backup camera. The vehicle also currently has two unrelated safety recalls awaiting parts. I am concerned that the instrument-cluster recall remedy has not corrected the safety defect and that the recurring cluster and camera failures represent ongoing safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Ram uconnect system screen can go black, have glitches or be unresponsive. When this screen goes out the backup camera is no longer displayed.navigation is also no longer usable. When it goes out it is intermittent but can at anytime. Mine was out for an entire week then started working agian.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
- Risk
- An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning April 16, 2026.
Recall number 26V225000 · Recall details
Electrical system: integrated trailer brake control
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
- Risk
- Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
- Remedy
- Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 10, 2026.
Recall number 26V059000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- Risk
- An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
- Remedy
- Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning December 4, 2025.
Recall number 25V826000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. A software error may cause an incorrect tire inflation pressure message to display on the instrument panel.
- Risk
- An incorrect tire pressure message may result in improperly inflated tires, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed beginning April 24, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30C.
Recall number 25V231000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 pickup trucks. Incorrect headlight module software may cause the headlights to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Inoperative headlights can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the headlight module software, free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is D4B.
Recall number 24V942000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V83.
Recall number 19V556000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
- Risk
- If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
- Remedy
- FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1‑800‑853‑1403. The Chrysler number for this recall is V17.
Recall number 19V142000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
- Risk
- If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R43.
Recall number 15V517000 · Recall details
Questions about the Ram 1500 backup camera
Which Ram 1500 years have backup camera failure problems?
The model years with the most reports are 2018 (60 complaints), 2022 (39 complaints) and 2019 (32 complaints).
How much does it cost to fix backup camera failure on the Ram 1500?
Owners who mentioned a price put the repair at about $795 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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