2025 Ram 1500: backup camera failure

Filed Sep 17, 2026 · Electrical, Fuel system · WA

After towing module recall completed, the trailer towing light comes On showing up on the dash board in yellow requesting setup, then fades off. Twice happened. Folding mirror required three depressions of folding mirror button to open. Back up camera fails and shows blue screen, no back up image. 5 times since Ownership. Downshift and up shift hard enough and jerky enough to break traction on icy roads in traffic. Winter is coming and this is a genuine safety concern. Pulling into parking spot very slowly truck went into park and applied brakes, no reason for this. Front sensors failed to operate when pull into into another park spot and only worked on restart. Both batteries failed and required replacement under warranty when truck was new with break in type miles. A/C locked up on infotainment center and could not turn off. Required three restarts. Rear view mirror has failed to dim several times. Numerous software issues and electrical. Stellantis should buy these trucks back, fix them right and then sell as used. I would like my hard earned money back on a new truck plagued with issues and is a safety hazard!

Filed Sep 15, 2026 · Driver assistance · MA

2025 RAM 1500. This vehicle has the defect described in the federal safety agency Recall 26V‑560 (FCA Recall 83D). Since delivery, the infotainment/radio system has frozen and rebooted itself roughly 6-7 times per week. On at least four occasions the system froze while the backup camera was in active use, leaving a frozen, inaccurate image on the display while the vehicle was moving. During one incident this nearly caused me to strike a pedestrian while the camera image was frozen. Additional infotainment failures include a sudden extremely loud audio noise that cannot be turned down until the unit reboots, the radio language spontaneously changing from English to Italian, and an intermittent "SOS Unavailable" warning indicating the emergency-calling system is not functioning. The vehicle was taken to the dealer three times (6/18/2025, 1/13/2026, and 6/12/2026) and each time the dealer stated they could not replicate the problem, including on 6/12/2026, during the period the manufacturer was investigating this exact defect. I have several videos of the frozen camera display during operation and a photo of the SOS warning. A driver relying on the backup camera cannot see what is behind the vehicle when the image freezes.

Filed Aug 20, 2026 · Electrical · TN

2025 Ram 1500, VIN [XXX]. Instrument cluster recall/software update performed in February 2026 after the cluster previously went blank. Since completion of the recall remedy, the digital instrument cluster has gone completely out two additional times. Both occurrences are documented by video and reported to the authorized dealer. Dealer has acknowledged the recurring problem and states they are awaiting direction from Stellantis engineering for a fix. Additionally, the vehicle has experienced two documented failures of the rear backup camera. The vehicle also currently has two unrelated safety recalls awaiting parts. I am concerned that the instrument-cluster recall remedy has not corrected the safety defect and that the recurring cluster and camera failures represent ongoing safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 20, 2026 · Electrical, Transmission · 3,000 miles · OH

The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle several warning messages and lights had illuminated which included a flashing shifter light and on occasions the vehicle would not immediately start. The vehicle was taken to the local dealer who performed a software update. After retrieving the vehicle the vehicle experienced additional electrical failures including a back up camera malfunction. The failure mileage was 3,000

Filed May 9, 2026 · VA

The entertainment system (and rear camera) freezes up and emits a loud squeal. The system eventually reboots but while backing up the camera screen is frozen and unable to see behind while backing. This creates a definite safety problem (it occurs at various time not only abcking up). The dealer hasn't been able to reproduce the error.

Filed Apr 22, 2026 · Driver assistance, Electrical · NJ

My infotainment screen makes a loud buzzing noise at least 3days per week, and then it shuts down and reboots itself, this happened several times while backing out of parking spots and I lost my rear view camera, also sometimes while driving on the Highway both of my blind spot monitor lights on my mirrors will come on and my truck will display BMS malfunction and this stops my adaptive Cruise and hands free Cruise while driving on Highway at 65mph or higher. I've taken in to the dealership and they say they can't reproduce the problem with the buzzing coming from The infotainment system, and the Blindspot Monitoring System will self correct after my vehicle sits overnight, but my RAM documents the BMS and sends me an alert to take into dealership for service, but once again the dealerships say they can't replicate the issue with the bms.

Filed Apr 15, 2026 · Acceleration, Electrical · TX

Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I have videos of different instances

Filed Apr 12, 2026 · Driver assistance, Electrical · UT

Defect Description for the federal safety agency Complaint Intermittent but recurring failure of the Uconnect infotainment system and rearview backup camera on a 2025 Ram 1500. The defect occurs at vehicle startup and when shifting the transmission into reverse. Symptoms include: (1) the center console display freezes and becomes unresponsive; (2) the rearview backup camera fails to display an image when reverse is selected, eliminating rear visibility required under FMVSS 111; (3) audio output cuts out completely; and (4) a loud electronic buzzing noise is frequently emitted from the dash or speakers during the failure. This is a safety-related defect because the rearview camera is inoperative at the exact moment it is federally required to function — when the driver shifts into reverse — creating a rear visibility hazard and increasing the risk of a backover incident involving pedestrians, children, or obstacles. The vehicle has been taken to an authorized Ram dealer multiple times for this issue. The dealer previously replaced the center console display/head unit under warranty, but the defect has returned and continues to occur, indicating the root cause was not the display itself. The persistence of the failure after a hardware replacement suggests a systemic issue — likely related to Uconnect software, the CAN bus communication network, a wiring harness or ground fault, or another vehicle module — rather than an isolated component failure. No crash, injury, or fire has resulted, but the loss of the backup camera at the moment of reverse engagement presents an ongoing safety risk during every use of the vehicle.

Filed Mar 14, 2026 · TX

Hello I have filed a complaint about this vehicle just recently Feb 10, 2026 the federal safety agency - filed complaint 1‑888‑327‑4236 ODI- Office of Defect Investigation Reference # 11717085 Here is a video from earlier today and it took my ParkView® Rear Back-Up Camera ParkView® Rear Back-Up Camera 7 seconds before it displayed in my infotainment screen. The truck is defective and unsafe as stated in the first complaint. I took snapshots as I could not load the video here but it shows the timeline.

Filed Dec 23, 2025 · Driver assistance, Electrical · NC

All issues have been reported and duplicated by the dealer. 1. Upon hard acceleration, vehicle dash flashes service 4 wheel drive and all lights surrounding the shifting knob flash. In one instance, it locked into 4 wheel (high) and was difficult to steer. Cleared upon restart. 2. Backup camera went totally to blue screen, no camera. 3. Instrument panel went dark when driving, no speedometer or other information on panel. 4. Front and rear end collision warning lamp indicates off, but never manually disengaged. 5. Other warning lights on periodically for no reason. 6. Since most of these items clear upon restarting the vehicle, it's often difficult to get to the dealer for inspection. They have, however, witnessed most of these incidents and in some cases have reproduced them when leaving the vehicle with them. 7. Frequent warning light illumination unavailable, service required prompt appears

Filed Dec 7, 2025 · Driver assistance · PR

The rear view camera and screen turn off while backing up. I have taking it to the dealer for repairs two time with no results.

Filed Dec 6, 2025 · Driver assistance · AR

I purchased this RAM 1500 Big Horn Edition truck new on 12/23/24. The backup camera display has randomly failed 14 times only showing a blue screen. I have been able to clear the error by turning the vehicle off and back on except for two occasions (see*). There was not any resolution by the dealership on November 10, 2025, as they could not replicate the issue. The dates of this failure are: 1/22/2025, 1/24/2025, 2/6/2025, 3/9/2025, 3/12/2025, 5/8/2025, 5/18/2025, 5/25/2025*, 5/25/2025*, 9/24/2025, 9/28/2025*, 9/28/2025*, 10/23/2025, 10/23/2025. I'm aware of a recent recall (the federal safety agency CAMPAIGN ID Number: 25V826000) involving this truck and I suspect this critical backup screen failure is associated with the new recall. I have 14 images of the blue screen and will upload 5 photos for your review. If desired, I can send all 14 images later.