The backup camera malfunctions, and glitches real bad half the time, and it sometimes happens while im using it at night. I feel like that could potentially be dangerous, and from a little research I have found that there are some recalls for this problem, but my truck isnt listed when I check the federal safety agency. database.
2019 Ram 1500: backup camera failure
32 of the 1,501 complaints about the 2019 Ram 1500 describe backup camera failure.
- owner complaints
- 32
- of this car's complaints
- 2%
- typical mileage
- 16,000
- recalls
- 3
Is there a fix? There are 3 recalls and 214 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
The backup camera sometimes doesnt show the lines. also the camera sometimes glitches while backing up. And the infotainment system sometimes wont let the music out of the speakers even turning off and on the stereo/truck.
Has happened 5 times, I also replaced the battery with a new one. Cargo light switch cuts on by itself and drains battery.Issues with rear camera after battery was charged. Also CarPlay doesn’t work sometimes.
Rear view camera first began blanking out in the morning, when the temperature was below 64 degrees F. About 6 months later, the camera began blanking out completely (regardless of temperature). The camera image is supposed to appear on the left side of the rear view mirror. Now, instead of the picture, there is an image of a camera icon with a slash through it (indicating lack of input from a camera).
The contact owns a 2019 Ram 1500. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image on the screen. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 20V191000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Remote starting on its own, radio uncontrollable and usb malfunctions, stabilitrack failure alert and no cruise control possible after that warning. Backup camera doesn’t work sometimes and the screen stays black.
The rear backup camera either shows a blue screen when the vehicle is put into reverse, or a black screen with the lines for backup guidance. Other times the camera works as intended.
2019 Doge ram 1500 quad cab- the engine completely and immediately froze up and locked all tires in the middle of a busy 2 lane street- sounded like only 2 of the 8 pistons were barely firing, was told my engine was "toast-it sucked a valve"! I am an old school mechanic so I take care of every aspect of my truck regularly by professional mechanics- how can a truck not even 5 yrs old with payments still owed have so many issues and now if completely trash? In addition, I have had computer issues, rear camera issues, the side mirror just fell off on its own.....so many issues with this model. How can a dealership and a manufacturer legally sell such a piece of junk? Is there any recourse? Law suit- class action or individual ? I am deseperate for help- I was nearly killed on this street when it all happened- the engine completely died-battery drained-back tires locked up all in an instant while driving 30 mph.
The 8.4in screen made by Stellantis delaminating is a common issue for them and they refuse to put a recall out for it. Some screens including mine are delaminating to where it’s difficult to see the backup camera in the day time, making it a safety issue. It also makes the screen harder to read, causing more attention to be focused on the screen rather than the road.
The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.
The 8.4 infotainment screen became stuck either the rear view camera on not allowing you to change it or exit out. This stayed on during the drive and even after attempting to power cycle the screen. No buttons for climate or radio functioned and there was no way to turn the screen off or exit the rear view camera mode cause a distraction for the driver and could possibly lead a driver to believe the vehicle was still in reverse.
Rear view camera glitches on occasion. When it does, I receive a solid blue screen or the video image is dark and distorted with red and green pixelation.
Service bulletins that may apply
- Motor - window regulator
- Switch – headlamp
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Warning
- Instrument Panel Delamination Customers may comment on the following: SYMPTOM: ● Wrinkles or bubbles in...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V83.
Recall number 19V556000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
- Risk
- If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
- Remedy
- FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1‑800‑853‑1403. The Chrysler number for this recall is V17.
Recall number 19V142000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2019 Ram 1500 backup camera
Is backup camera failure a common problem on the 2019 Ram 1500?
32 of 1,501 owner complaints about the 2019 Ram 1500 (2%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2019 Ram 1500?
There are 3 recalls and 214 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ram 1500
Power steering loss 126Loss of power 112Check engine light 86Stalling 62ABS 57Water leak 43Engine failure 37Adaptive cruise 33No deployment 33Knocking 33Jerking 33Wipers 33Grinding brakes 28Steering lock-up 28Won't start 25Airbag light 22Warning lights 21Fuel pump 17Overheating 17Key fob 16Screen failure 15Won't shift 15Harsh shifting 14Headlights 13Battery drain 12Seat belt 12Brake failure 11Fire or smoke 11Slipping 11Sudden acceleration 11Fuel smell 10Hesitation 10Start-stop 10Transmission failure 10Misfire 9Whining noise 9Collision warning 6Door locks 6Pulling 6Sunroof shattered 6Ball joint 5
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