2013 Ram 1500: backup camera failure

Filed Oct 11, 2023 · Electrical, Engine · MO · crash

I bought it in 2018 & 1 month later no radio, gps, backup any of the stereo system worked. The only thing that worked was volume. I took it in & they charged me $125 diagnosis & was gonna be over $600 for new system. I never got it fixed. In 2022 with only 122000 miles it had to go in the shop for an engine overhaul because of the problem with missing on 5th cylinder. I have never owned a Dodge Ram before & never will again. I have had nothing but problems with it. I made phone calls & wrote emails & the closest I got to a recall is 2014 was the cutoff year & mine is 2013. I did back into a dumpster because the backup camera doesn’t work in January of 2020. I had insurance with White’s Insurance out of Purdy but I don’t have the paperwork anymore.

Filed Jul 24, 2020 · Electrical · 88,000 miles · VA

Tl* the contact's son owns a 2013 ram 1500. The contact stated that during hot weather, the fuse box overheated which caused the back up camera screen to be inoperable or to become distorted. The contact also stated that the air conditioning unit was also inoperable. The contact reached out to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where he was informed that there were no recalls on the vehicle. The dealer referred the contact to the manufacturer. The manufacturer was contacted and a case was filed. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 88,000.

Filed Jun 19, 2020 · Brakes, Electrical · 70,000 miles · MI

The computer screen will not light so you cant use any of your controls had to replace brakes shocks and struts and calipers sun roof wont open back window wont open the engine light is on saying low oil pressure but the gage on the truck shows it right in the middle cant use the radio or the phone or control the air or the heat because that's all on the screen that wont light up the back up camera wont work I checked for recalls on the VIN number it said there was none the exhaust manifold ticks super loud when you first start it then the noise goes away after the truck warms up I have put new tires on it twice I have the oil changed every time that its due with expensive royal purple had to put a new battery in it the truck might look nice but I would never purchase another one !!!!!!!!!!! It has been the worst vehicle I have ever purchased and I am very disappointed with the truck and the experience !!!!!!!!!0

Filed Dec 29, 2017 · Electrical · 49,800 miles · MO

Periodically when turning my steering wheel the dash and radio screen turn off and re-boot. When making a turn, left or right, every display and gauge on the dash and the radio/ back up camera screen all shut off and re-boot as if you have just put the key in and turned the ignition to the on position. I have no information for roughly 15 to 30 seconds.

Filed Mar 31, 2017 · Visibility · 70,000 miles · NY · crash

My multi-function display on my 2013 ram 1500 has gone blank. This is a critical safety device because I have lost the use of my backup camera which is invaluable on this large vehicle. I have already bumped into small objects while in reverse, which I would not of if my display was working. And by the grace of god, I have narrowly adverted a more serious accident. The display also shows other non-critical functions, such as the radio and navigation, but I am bring it to the attention of the ntsb because of the so important back up camera that provides a very important safety feature, enhancing the drivers rearward visibility. I have checked the fuses and tried resetting the computer by disconnecting the battery, but this did not fix the problem. The dealer says that the display unit needs to be replaced at a ridiculous cost. The dealer said this is a common problem with the 2013 ram 1500. My personal research online confirms this throughout the message boards. Please see the following link: http://www.tundraheadquarters.com/blog/new-ram-1500-owners-report-radio-problems/ I am requesting the ntsb to look into this important safety problem before someone gets hurt or killed, and to order an immediate recall by ram to fix this critical safety problem and manufacturer defect. Thank you.

Filed Apr 3, 2014 · Electrical · 1,100 miles · NY

The 8.4" multi-display terminal (mdt) became inoperable and I was unable to control heat/AC/defroster or view the back up camera which created an unsafe condition while backing the vehicle. My truck has been returned to the dealer several times to have the computer updated, re-flashed and untimely replaced. I've had to take off from work several times to bring this vehicle in and lost time. On 4/2/14, I brought my vehicle in for a routine oil change and when I left the mdt became inoperable again and is completely unusable.