Back up camera shows blue on reverse.
2022 Ram 1500: backup camera failure
39 of the 640 complaints about the 2022 Ram 1500 describe backup camera failure.
- owner complaints
- 39
- of this car's complaints
- 6%
- recalls
- 0
Backup camera failure by model year
What owners say
I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle sensors. These are not minor inconveniences; several of these failures directly affect the safe operation of the vehicle and my ability to properly operate and maneuver it. I do not believe a vehicle with these systems malfunctioning should be considered safe to drive. I am extremely concerned that I have encountered these problems after purchasing the vehicle from an authorized dealership and after spending my hard-earned money expecting a safe and reliable vehicle. I am requesting that these defects be thoroughly investigated and corrected immediately. I also urge the manufacturer and dealership to review whether similar electrical and safety complaints involving Ram 1500 vehicles indicate a broader recurring problem. I expect a prompt response and a meaningful resolution because I should not be placed in a position where I have to risk my safety or the safety of others simply by operating a vehicle I recently purchased.
The Ram uconnect system screen can go black, have glitches or be unresponsive. When this screen goes out the backup camera is no longer displayed.navigation is also no longer usable. When it goes out it is intermittent but can at anytime. Mine was out for an entire week then started working agian.
I purchased my 2022 Ram 1500 5.7L new. Since purchasing the vehicle, it has experienced multiple electrical system failures that occurred without warning. The infotainment screen stopped functioning, which also caused the backup camera to become inoperative. In addition, the horn no longer works, the air conditioning has failed, and the power windows will not operate. These failures appear to be related to the vehicle's electrical system and have significantly affected both the safety and usability of the truck. The loss of the backup camera reduces visibility while reversing, increasing the risk of a crash. The horn is an essential safety feature used to warn other drivers and pedestrians of potential hazards, and its failure creates an additional safety risk. The vehicle was purchased new and has experienced multiple critical electrical failures affecting several systems. I am submitting this complaint so the federal safety agency can investigate whether these electrical failures represent a safety-related defect affecting other 2022 Ram 1500 vehicles.
"I am filing a formal safety complaint regarding a recurring, dangerous safety violation in my 2022 Ram truck. The entire Uconnect infotainment screen completely blacks out, freezes, and enters an unexpected reboot cycle while the vehicle is in operation. This total system failure causes an intermittent, complete loss of the rearview backup camera, creating an immediate crash hazard and placing the vehicle in direct non-compliance with Federal Motor Vehicle Safety Standard 111 (FMVSS 111). Furthermore, when the system crashes, it completely disables all cabin environment controls—preventing the use of the windshield defroster—and creates a severe, unpredictable distraction while driving in traffic until the system finishes recycling."
I purchased my Ram 1500 5.7 2022 new last year. The vehicle has experienced multiple electrical failures. The infotainment screen stopped working, causing the backup camera to become inoperative. The horn no longer functions, the air conditioning stopped working, and the power windows will not roll down. These failures occurred without warning. The loss of the backup camera and horn creates a significant safety concern because they are important safety features. I am reporting this issue so the federal safety agency can determine whether this represents a safety-related defect affecting other Ram 1500 vehicles.
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting Uconnect 5 (12” screen). These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Backup camera freezing with picture • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including what was listed above Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request the federal safety agency open a defect investigation and require Ram to correct these failures.
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request the federal safety agency open a defect investigation and require Ram to correct these failures.
There is a known issue with the Ram infotainment Uconnect systems. The 2022 Ram 1500 frequently experiences infotainment issues involving its Uconnect 5 system, characterized by loud buzzing or popping noises, "screen bouncing" (glitchy movement or flickering), and spontaneous reboots. These symptoms often result from software bugs, a full memory cache, or, in some cases, hardware defects requiring a complete unit replacement. Some issues tied to this are Loss of Rearview Visibility, The radio software can prevent the backup camera image from displaying on the center screen when you shift into reverse. Driver Distraction from "Ghost Touching" and Loud Noise, Impairment of Integrated Safety Controls: In the 2022 Ram, the infotainment screen is often the only way to access or adjust certain safety-related features. Climate & Defrosting: If the screen is frozen or inoperable, drivers may be unable to activate the windshield defroster or adjust climate controls, which can lead to limited visibility in cold or humid conditions. There has been a recall notice for a similar issue with the camera systems not functioning properly and displaying on the infotainment screen however this is a completely separate issue that thousands are experiencing. The result is usually a replacement of the entire system costing upwards of 3000 dollars post warranty. These issues usually show up after the factory warranty. Mine is at 38,000 miles most are in that area.
my 2022 Ram Laramie 1500 is experiencing repeated issues with the Uconnect 8.4 system going into a mode where the screens continually change resolution which can not only be distracting but not allow me to use the controls on the screen, this also results in my rear view camera freezing or going back screen while trying to back up losing the visibility.. this has been happening for several months. to correct the issue i have to turn the truck off and exit the vehicle. return a short time later and start the vehicle and the issue is cleared for a few days until it does it again. its almost like its trying to install an update and failing causing it to "freak out" then it will seem to try again in a few days. sometimes if i am unable to stop and shut the truck off i have to turn off the screen to avoid distraction from the constantly changing screen especially at night this is very distracting.
Black screens, freezes, and reboots Backup camera not displaying These require a complete reset of the uconnect to get the screen and cameras back. Rear collision is immanent without cameras
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request the federal safety agency open a defect investigation and require Ram to correct these failures. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
- Motor - window regulator
- R1H ubq/ueq
- Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode...
- Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect®...
- Switch – headlamp
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Related recalls
No recalls on record for this model year.
Questions about the 2022 Ram 1500 backup camera
Is backup camera failure a common problem on the 2022 Ram 1500?
39 of 640 owner complaints about the 2022 Ram 1500 (6%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2022 Ram 1500?
There are 0 recalls and 235 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Ram 1500
Stalling 147Check engine light 75Loss of power 35Power steering loss 26Start-stop 24Fuel pump 19Screen failure 17ABS 15Engine failure 15Warning lights 14Won't start 14Jerking 13Won't shift 13Hesitation 12Fire or smoke 9Ball joint 7Water leak 7Adaptive cruise 6Harsh shifting 6Misfire 6Steering lock-up 6Collision warning 5Key fob 5Slipping 5
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