Service air bag light came on. Code read Passenger Seat belt Retractor Pretensioner Deployment Control - Circuit Open
2019 Ram 1500: seat belt won't latch or retract
12 of the 1,501 complaints about the 2019 Ram 1500 describe seat belt won't latch or retract.
- owner complaints
- 12
- of this car's complaints
- 1%
- recalls
- 2
Seat belt won't latch or retract by model year
What owners say
Ive had the truck for 3 months and airbag light came on. Had it diagnosed to find it has a bad sensor in the seatbelt pretensioner that is stopping the passenger airbag from deploying and the seatbelt from locking. This is a major problem and should be a recall as I had it fixed and paid almost $600 to have replaced. I've called Stelantis and they offer no help as if it becomes a recall in the future they will possibly reimburse me they say.
I started my truck up one morning and the airbag system light came on. Took it to the dealership and they reported fault code B007F-13 and recommended immediately replacing faulty passenger seatbelt retractor. For some reason my truck was not included in safety recall W67. Dealership quoted out-of-pocket fix was $800. I drove around for several months with the airbag light on because I could not afford to fix. Dealership is finally fixing today. They are applying the same fix they have made to other 2019 Dodge Ram trucks in the recall group. This is a major safety issue and negligence to not include all vehicles affected by this malfunction. My truck should have been included in the recall if it is getting the exact same safety recall fix as other models in the same year.
There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.
While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.
-seat belt does not retract on driver side -was proven to dealer ship -didnt want to fix (glendale dodge - los angeles -key ingition turn off by it self when starting transmission loss power faile swtich gears during traffic - millage on truck 47k
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, he pulled on his seat belt for adjustment and the seat belt would not retract. The vehicle was taken to the dealer and the mechanic stated the vehicle was not included in the federal safety agency Campaign Number: 20V580000 (Seat Belts). The vehicle was not repaired. On another occasion, the contact stated while driving 40 MPH, the vehicle would not accelerate as needed with a roaring sound coming from the vehicle. The contact stated that while decelerating he heard a clicking sound as if the transmission had shifted gears. The contact stated the vehicle accelerated and then operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was not under recall. The failure mileage was 30,000.
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
about half a year ago, i noticed the seat belt didn't retract properly, and on occasion, it would lock me into the seat preventing me from moving even though there was no reason for the belt to lock. then a airbag light illuminated on the dash a few weeks ago, on the same day that i was standing still at a traffic light, and i tried to reach for a folder on the passenger seat, when the seatbelt would not allow me to move. So i made an appointment with the ram dealer. they just inspected and tested the truck. The dealer just told me it had something to do with the front outerleft seatbelt assembly. They say the ohms is low and the airbag will not deploy and the seatbelt may not work unless the entire assembly is replaced. I was told this is not covered under warranty, not even the extended warranty i purchased. the car is less than 3 years since delivery, and has 52900 miles on it. I can't believe such a safety issue would not be covered. I believe any car manufacturer should sell a vehicle that has a reliable safety restraint and airbag system, don't you? They tell me the part number is (mopar) #5kp971x9ag
Driving off a small curb, and the 2 front airbags went off along with the seatbelt lock.
I was dropping my child off at school. She said the seat belt was stuck. So her brother went to help her . Then she started screaming the seat beat was stuck around her waist . She could not breath. I parked the truck and ran around to help her. The seat belt was locked up I could not get it to release. The school principal saw the commotion and asked if she could help . I told her to grab a knife or scissors we need to cut the seat belt off. She ran and grabbed scissors and I cut the seat belt. She could have died if I was not at the right place at the right to me.
Service bulletins that may apply
Related recalls
Seat belts: rear/other: anchorage
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Risk
- An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on August 6, 2026.
Recall number 26V495000 · Recall details
Seat belts: front: retractor
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
- Risk
- In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W67.
Recall number 20V580000 · Recall details
Questions about the 2019 Ram 1500 seat belt
Is seat belt won't latch or retract a common problem on the 2019 Ram 1500?
12 of 1,501 owner complaints about the 2019 Ram 1500 (1%) mention seat belt won't latch or retract. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Ram 1500?
There are 2 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ram 1500
Power steering loss 126Loss of power 112Check engine light 86Stalling 62ABS 57Water leak 43Engine failure 37Adaptive cruise 33No deployment 33Knocking 33Jerking 33Wipers 33Backup camera 32Grinding brakes 28Steering lock-up 28Won't start 25Airbag light 22Warning lights 21Fuel pump 17Overheating 17Key fob 16Screen failure 15Won't shift 15Harsh shifting 14Headlights 13Battery drain 12Brake failure 11Fire or smoke 11Slipping 11Sudden acceleration 11Fuel smell 10Hesitation 10Start-stop 10Transmission failure 10Misfire 9Whining noise 9Collision warning 6Door locks 6Pulling 6Sunroof shattered 6Ball joint 5
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