The contact owns a 2019 Ram 1500. The contact stated that after entering the vehicle, the vehicle lost power steering functionality. The steering wheel was firm and difficult to return to center. The contact associated the failure with the federal safety agency Campaign Number: 19V812000 (Steering); however, the VIN nor the model vehicle was included in the recall. The failure mileage was approximately 49,000.
2019 Ram 1500: loss of power steering
126 of the 1,501 complaints about the 2019 Ram 1500 describe loss of power steering.
- owner complaints
- 126
- of this car's complaints
- 8%
- typical repair cost reported
- $4,000
- typical mileage
- 37,890
- recalls
- 3
Is there a fix? There are 3 recalls and 20 service bulletins for this area of the car. See below
Loss of power steering by model year
What owners say
Without any previous symptoms I lost power steering. A dash light came on with an exclamation point next to a steering wheel, and a message was displayed citing "Service Power Steering". Turning the car off and back on clears it, but it comes back at random. I do not always lose power steering, even when the light is on. This truck only has 70,000 miles on it.
I was driving with my family when I lost power steering and every warning light on my dash lit up. The truck then started lunging. The dealership came and picked up the truck. They told me the power steering control module on the rack and pinion failed sending a signal to the computer that everything failed at once, steering, shifting, traction control, temp gage, abs.... everything
Loss of power steering on 3 occasions. Currently undrivable due to not knowing when it will fail again. Dealership has confirmed the code is for power steering failure.
I was on the highway when the vehicle alerted me that shift was unavailable then the auto start/stop was unavailable then the airbags were unavailable then my FUEL and my MPH were not reading. My windshield wipers started all on their own and could not be turned off! And my EMERGENCY LIGHTS WERE INOP. I LOST POWER STEERING and was locked in gear! All while in morning rush hour traffic on the highway! The vehicle gave me a notification to get to my destination before turning it off or changing gears because it would not go back into gear. I got off the highway as safely as I could without EMERGENCY LIGHTS OR TURN SIGNALS and proceeded to a stop light. While slowing down I had no steering control. I pulled over and had to force the wheel to turn then I attempted to accelerate to move and had no power. So I was stuck. I had emergency services come and tow my vehicle to Chevrolet of Homewood at that point who is currently looking at it.
The contact owns a 2019 Ram 1500. The contact stated that while driving at 60 MPH, the message "power steering failure" was displayed, and the vehicle lost power steering functionality. The contact stated the failure was recurrent. The vehicle was taken to the dealer, where it was diagnosed with complete power steering failure. Repairs were pending due to parts unavailability. The manufacturer was not made aware of failure. The failure mileage was approximately 59,000.
The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH through a curve in the road, the steering wheel became difficult to control, and the vehicle lost power steering functionality. The steering wheel remained in the direction that the steering wheel was turned. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 120,000.
Vehicle: 2019 Ram 1500 Mileage at Time of Incident: Approximately 88,000 miles The vehicle experienced an intermittent failure of the Electric Power Steering (EPS) system. While operating the vehicle, a "Power Steering Unavailable" warning message appeared, resulting in a loss of power steering assist and significantly increased steering effort. The condition occurred unexpectedly and created a safety risk by reducing the driver's ability to safely maneuver and control the vehicle, particularly during low-speed operation, turning movements, and emergency maneuvers. The vehicle was inspected by an authorized Ram dealership (Lander's Dodge Chrysler Jeep Bossier City, LA.) Diagnostic testing identified Diagnostic Trouble Code (DTC) C2217, which the dealership stated indicates an internal failure of the Electric Power Steering system and/or steering rack assembly. The dealer recommended replacement of the rack and pinion assembly for $2,600 BUT the part was on back order and could take 4 months or more before the part comes in. I'm at a loss. The failed component is available for inspection upon request. The defect placed the driver and other motorists at risk because steering effort increased unexpectedly, reducing vehicle controllability. No prior collision or damage is known to have caused the failure. The dealership has confirmed the condition through diagnostic testing. Manufacturer inspection is UNKNOWN. Police involvement is UNKNOWN. Insurance inspection is UNKNOWN. Prior symptoms included an intermittent "Power Steering Unavailable" warning message. The exact date of the first occurrence is approximately 6 months ago, but after sitting overnight the message disappeared and there was no problem. It happens sporadically. Based on the diagnostic findings and dealer assessment, the apparent cause of the incident is an internal failure of the Electric Power Steering system associated with DTC C2217.
Loss of power steering while driving. RAM says there are no replacement parts and there is no recall on this part, steering rack and pinion.
Lost power while driving down the highway. All the dash lights and windshield wipers turned on and lost power steering. The steering gear assembly failed without warning.
complete power steering failure upon starting the truck-truck is very difficult to steer warning lamp appeared in dash immediately cruise control doesnt always come on without smacking the backside of button on steering wheel
I was driving and my power steering went out .I took it to the dealership to find i had a alternator generator issue.
Service bulletins that may apply
- Clicking Noise From Steering Column While Turning Steering Wheel.
- UAS and UCS Radio Enhancements Customers may experience one or more of the following: Wi-Fi hotspot...
- UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? Wi-Fi hotspot...
- Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
- Flash: Electric Power Steering (EPS) Module Updates
- Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery...
- Increase In Steering Effort After Recent Repairs, Recall V04, DTC?s B210B-00 System Voltage High Or...
- Volume Uncontrollable Or Stuck On High
Related recalls
Steering: electric power assist system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
- Risk
- An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA's number for this recall is VB8.
Recall number 19V812000 · Recall details
Steering
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
- Risk
- If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V29.
Recall number 19V201000 · Recall details
Steering: electric power assist system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
- Risk
- A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
- Remedy
- Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V04.
Recall number 19V020000 · Recall details
Questions about the 2019 Ram 1500 power steering loss
Is loss of power steering a common problem on the 2019 Ram 1500?
126 of 1,501 owner complaints about the 2019 Ram 1500 (8%) mention loss of power steering. The model year with the most reports is 2013.
How much does it cost to fix loss of power steering on the 2019 Ram 1500?
Owners who mentioned a price put the repair at about $4,000 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2019 Ram 1500?
There are 3 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ram 1500
Loss of power 112Check engine light 86Stalling 62ABS 57Water leak 43Engine failure 37Adaptive cruise 33No deployment 33Knocking 33Jerking 33Wipers 33Backup camera 32Grinding brakes 28Steering lock-up 28Won't start 25Airbag light 22Warning lights 21Fuel pump 17Overheating 17Key fob 16Screen failure 15Won't shift 15Harsh shifting 14Headlights 13Battery drain 12Seat belt 12Brake failure 11Fire or smoke 11Slipping 11Sudden acceleration 11Fuel smell 10Hesitation 10Start-stop 10Transmission failure 10Misfire 9Whining noise 9Collision warning 6Door locks 6Pulling 6Sunroof shattered 6Ball joint 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Ram 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history