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December 16, 2022 Service bulletin

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? Wi-Fi hotspot...

Jeep technical service bulletin 08-003-22 REV. A for 2018, 2023 Jeep Grand Cherokee, 2018-2023 Jeep Wrangler and 2019-2022 Jeep Cherokee and others.

Bulletin number
08-003-22 REV. A
Component
Steering
Summary
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working. ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

Owners of these vehicles have filed 3,530 complaints in the steering category.

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