2019 Ram 1500: doors won't lock, open or latch

Filed Dec 18, 2025 · NY

Rear passaenger door handle broke preventing the door from staying closed. A passenger had to sit in the back seat(with seatbelt on) to hold door close inorder to get truck home. When home, I used Cargo Straps and strapped the inside door handles from drivers side to passenger side to keep the door closed. Made dealer aware of issue and they are not able to get me in to fix until Dec 31 (2 weeks from now) only cause I had another previously scheduled appointment on that date for another issue. This same exact problem happend back in Dec 2023 which was fixed by the dealer. It only happens WHEN ITS COLD AND FREEZING out.

Filed Feb 19, 2025 · Body · PA

Issue with rear door not latching closed when temperatures are below freezing. When attempting to close the door it will just bounce back open. I had to use a ratchet strap to keep the door closed while driving home. Vehicle was taken back to dealership who verified the issue and replaced door latch. Issue occurred again after new latch when left in freezing temperatures. Online research shows numerous people having the same issue and it could be related to water/moisture getting inside the door and freezing in a U shape bend in the door latch cable.

Filed Oct 11, 2023 · MI

Driver side door lock no longer auto locks or opens.

Filed Jun 10, 2023 · Body, Electrical · KS

My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn’t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn’t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn’t. So I called a tow truck. After giving them $100, the dealer couldn’t look at it for several days. Meanwhile I’m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn’t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn’t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn’t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.

Filed Jun 25, 2021 · NY · 3 injuries

The vehicle comes with a safety feature that automatically locks the doors when you reach a set speed, I believe it is 15mph. On several occasions, I, as well as two others that I am sure of, have had their arm on the door when the window was open and when the auto door locks engaged, it pinched us, and on three separate occasions, left bruises. I contacted Ram and their independent reviewers said there was no manufacturing defect. I agreed with that but told them that it's a poor design, and at least change the auto door lock feature to engage when the vehicle shifts into gear. Still not the best option but probably the easiest to just change the software. I currently have the auto lock feature disabled, but if this were to happen to somebody while driving, it could distract them long enough to hit something.

Filed Jun 5, 2020 · Locks · 7,419 miles · OH · 1 injury

The door locks have hurt me twice now. The ledge of the door is a totally normal place to rest your arm. Once we get going they automatically lock and pinch the heck out of me leaving broken skin and bruising.