2014 Ram 1500: screen or infotainment failure

6 of the 1,784 complaints about the 2014 Ram 1500 describe screen or infotainment failure.

owner complaints: 6
of this car's complaints: 0%
recalls: 3

Is there a fix? There are 3 recalls and 130 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

2026
11
2025
13
2024
5
2023
12
2022
17
2021
9
2020
4
2019
15
2018
8
2017
1
2016
1
2015
2
2014
6
2013
4

What owners say

Filed Sep 9, 2023 · Electrical · NV

Instrument cluster screen flickered dim and light for several months. Instrument cluster is now completely white showing a blank screen.

Filed Oct 4, 2022 · Acceleration, Electrical · UT

Dash digital display screen completely black and not working. The truck was driving fine the day we noticed the screen being black but could not determine speed or anything else. Now the truck will not start.

Filed Feb 24, 2021 · Steering · 93,498 miles · NM

When the temperature outside gets below freezing, the steering wheel locks up and will not turn, while the vehicle is stationary. The service power steering message will appear. If the vehicle is warmed up for up several minutes, then turned completely off until the display lights turn off; then restart the engine, the vehicle will reset itself, and will to work normally again.

Filed Aug 31, 2020 · Electrical · 23,000 miles · NC

My air conditioning stopped working, I took it to a dealer and they fixed a valve and hose leak. Ac still didn't work. They replaced the evaporator. On the way home from that, I saw my check engine light and anti skid light were on. The dealer fixed that, the next day, I discovered my panel display (for radio and rear camera view) was blank, not working. I took the truck back in and was told by service rep it might be $800 fix or he'd tried to get warranty which expired to cover it for $50.I have called the service dept at dealer twice without a return call since then. I have checked on-line and found similar complaints. This occurred when dealer was working on it, truck was stationary and only traveled to and from dealer from/to home.

Filed Jun 4, 2019 · Electrical · MI

Takata recall. When my 2014 ram 1500 is stationary, moving, or just turned the car on. My touch screen goes black, freezes, and I cannot controll the heat or a.c, fan speed, volume to the radio, radio, heated seats, any electronic buttons on my steering wheel or any of the buttons that are connected to my screen/radio. My daughter's boy friend just purchased the same year turck I did and he started having the same problems with his screen.

Filed Jan 13, 2019 · Electrical · OR

Radio and screen goes blank and stays blank for a period off time (intermittently) when starting the vehicle. It effects the climate control ie: (defroster and heater can't be turned on), rear camera, outside temperature, direction, phone, radio and the seat warmers don't work. This happens when stationary and in motion.

Service bulletins that may apply

May 29, 2026 Service bulletinOutside Power Fold Rearview Mirror Noise Or Loose At Pivot
Mar 4, 2026 Service bulletinStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
Feb 14, 2026 Service bulletinStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
Jul 28, 2025 Service bulletinLamp - dome
Sep 15, 2023 Service bulletinConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
Dec 9, 2022 Service bulletinPerceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic...
Jun 29, 2022 Service bulletinConnector/wiring
Mar 23, 2022 Service bulletinEngine

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected

What is wrong: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Electrical system: 12v/24v/48v battery: cablesReported August 14, 2015 · 1,655 vehicles affected

What is wrong: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
Risk: If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R43.

Recall number 15V517000 · Recall details

Electrical system: instrument cluster/panelReported October 17, 2013 · 8,370 vehicles affected

What is wrong: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Risk: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N59.

Recall number 13V486000 · Recall details

Questions about the 2014 Ram 1500 screen failure

Is screen or infotainment failure a common problem on the 2014 Ram 1500?

6 of 1,784 owner complaints about the 2014 Ram 1500 (0%) mention screen or infotainment failure. The model year with the most reports is 2022.

Is there a recall or service bulletin for this on the 2014 Ram 1500?

There are 3 recalls and 130 service bulletins for the same area of the car. Check them below with your VIN.

All model years of the Ram 1500

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