The vehicle develops a severe film/haze on the interior windshield that cannot be adequately cleared during normal operation. At night, oncoming headlights and streetlights cause extreme glare and significantly impair visibility. The condition has resulted in headaches and dizziness while driving due to eye strain. Visibility is reduced to a dangerous level, creating a safety hazard and increasing the risk of a crash. Repair estimates exceed $2,000. With colder weather approaching, driving with the windows down is not a reasonable or safe workaround.
2020 Ram 1500: headlights failing or too dim
9 of the 645 complaints about the 2020 Ram 1500 describe headlights failing or too dim.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 737
- recalls
- 0
Headlights failing or too dim by model year
What owners say
The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield wipers or standard defogging functions or whiping the windshield internally. It smeared across the glass, causing catastrophic blinding glare from oncoming headlights and traffic, creating an immediate and extreme risk of a collision. Simultaneously, the failure flooded the sealed cabin with toxic, atomized antifreeze fumes. Inhaling these chemical vapors caused immediate, acute coughing and dizziness while I was actively driving, physically impairing my ability to safely operate and control the vehicle and drastically increasing the risk of a collision Also, it was raining and I couldn't roll the windows down. Yes, the defect and cabin contamination were diagnosed by Priority One in Waterloo, IA No, the component has not been inspected by the manufacturer, police or insurance. There were no warning sign or dash light indicators.
The low beam headlights and high beam headlights do not function properly. I thought that when one of the low beam lights went out that I needed a new bulb. Before I got to changing the bulb out, the other one went out while driving at night. I tried to make it home with my high beams on, but only one was working at the time. While driving, one of the low beams that I thought needed a bulb came back on. It seems as though all four headlights have a short somewhere and the lights work at random or not at all.
The contact owns a 2020 Ram 1500 Promaster. The contact stated that after parking and turning the vehicle off, he left it for approximately 10 minutes. The vehicle spontaneously caught fire. The contact was alerted that his vehicle was on fire. The contact noticed that the passenger-side headlight had smoke and flames four feet high. There were no warning lights illuminated prior to the failure. The contact and a bystander extinguished the fire. There were no reported injuries. A call was made to 911 emergency services regarding the incident. The fire and police departments were on the scene. The vehicle was towed to an independent mechanic who determined the failure was due to the wire harness and headlight assembly. A claim was submitted to the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and left 7 voicemails along with emails but no response as of yet. The failure mileage was approximately 67,168.
The contact owns a 2020 Ram 1500. The contact that the vehicle was taken to the dealer due to an electrical failure. The contact stated that the 12-Volt battery had been replaced three times, and the taillight bulbs and front headlight low beam bulbs were replaced several times. The contact stated that when the vehicle was diagnosed by the dealer for the electrical failure, the contact was informed that the front differential seal had failed and was allowing water to leak into the differential, causing the differential to rust. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 107,000.
Too bad I can only mark 3 areas when there are many more. Following safety systems and driver aid either don't work or work sporadically: forward collision, rear collision, lane keep, auto high beams, rear cross traffic alert, rain sense wipers, navigation, voice command, parking gear, front and rear camera, memory seat easy entry ( doesn't go back to correct position), hot smell if use awd setting. Infotainment system totally malfunctions. Truck been in 7-8 times for problems, there over 2 weeks on 2 visits, radio replaced. Still having all problems. Been going on since new, over a year ago. Has had numerous ram upgrades at dealer and over air. Never know if safety systems are going to work or not. Have lost all trust in this vehicle. Will being backing up and brakes lock up as if rear sensors have detected something when there is nothing. Rear detectors turn off by themself. Cameras stay on. Nav cursor shows on map 6 miles away from actual location. Basically all electronics work sporadically. Happens in motion and while not in motion. All glitches blamed on electronics in infotainment system according to ram. Put truck in park and continues to roll forward. Opening door is supposed to engage emergency brake. Does sometimes and other times does not. With this many electrical problems I'd hate to be in an accident, probably the air bags don't work. Periodically go to start vehicle and it's dead. No chargers are plugged in it anything that should drain battery. Now carry a jumper box after I waited over 2 hours for ram roadside service.have asked for repair orders but haven't been given them. Have noted every glitch with ram customer service via email. Case is open. Nothing gets done.
The dash lighting at night, when headlights come on causing a reduced brightness to the dash lights, the reduced brightness mode is too dim at it's highest setting for night time mode. While it is possible to move the brightness dial to daytime mode, by moving the dial past the night time mode, that is too bright making viewing foward difficult. I feel this creates a hazzard for night time driving in this vehcile.
The 2020 ram 1500 experienced while driving a "data bus failure". This failure caused the vehicle to loose power steering, brakes, ramdom instrumentation displays, wipers to come on, headlights to come on and off. Intermitant loss of trottle control. Happened 4 separate time. Had shop on 3 of the 4 times indicate a bad battery, asb modules and PCM module. Currently they are trying to identify a bad transmission control module as the problem. Total mile 530 and only had the vehicle for 50 days. Had to be towed twice to the shop and the other two time it happened with in a mile of the dealer. It spend about 20 days in the shop already.
On november 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the sr18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1.total failure and complete loss of power steering, 2.total failure and complete loss of power brakes, 3.total failure and complete loss of headlights, turn signals, and hazard lights 4.total failure and complete loss of all dashboard and u connect instrumentation, 5.total failure and complete loss of all steering column and dashpanel controls 6.total failure and complete loss of adaptive cruise control, 7.total failure and complete loss of electronic lane assist. 8.total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer.
Service bulletins that may apply
- Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level...
- Malfunction Indicator Lamp (MIL) Illumination
- Headlamp Condensation Clearing Procedure
- Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
- Malfunction Indicator Lamp (MIL) Illumination
- Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
- Malfunction Indicator Lamp (MIL) Illumination
- Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements
Related recalls
No recalls on record for this model year.
Questions about the 2020 Ram 1500 headlights
Is headlights failing or too dim a common problem on the 2020 Ram 1500?
9 of 645 owner complaints about the 2020 Ram 1500 (1%) mention headlights failing or too dim. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2020 Ram 1500?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ram 1500
Check engine light 41Stalling 41Loss of power 34Power steering loss 27Water leak 24Fuel pump 20ABS 15Engine failure 15Backup camera 14Won't start 13Fire or smoke 12Jerking 12Grinding brakes 10Knocking 10Whining noise 10Wipers 10Steering lock-up 8Fuel smell 7Start-stop 7Brake failure 6Overheating 6Seat belt 6Adaptive cruise 5No deployment 5Battery drain 5Key fob 5Sudden acceleration 5Sunroof shattered 5Warning lights 5
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