The contact owns a 2020 Ram 1500. The contact stated that while driving at 60 MPH, the sunroof suddenly shattered, raining down glass into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.
2020 Ram 1500: sunroof shattered
5 of the 645 complaints about the 2020 Ram 1500 describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Is there a fix? There is 1 recall and 129 service bulletins for this area of the car. See below
Sunroof shattered by model year
- 20261
- 20252
- 20232
- 20222
- 20213
- 20205
- 20196
- 20161
What owners say
While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where.
Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof.
Sunroof exploded! Driving on freeway we heard loud blast and than the glass was gone! No other cars around. No overpass for miles. Glass blew up and gone like valcano. We had to drive 30 min in the rain home. Dealer currently says no warranty?
Sunroof exploded while driving on an interstate. There were other cars around but vehicle directly in front of me was not close there was not any sound like something striking the vehicle. It sounded more like a shotgun blast and then broken glass and wind noise sounds. The vehicle is equipped with a panoramic sun roof, but only the sliding portion is busted.
Service bulletins that may apply
- Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
- Switch – headlamp
- Backup Camera Poor Image Quality Inspection
- Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the...
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt...
- Handle
- Grille - speaker
Related recalls
Structure: body: tailgate: hinge and attachments
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Risk
- An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is ZB8.
Recall number 22V904000 · Recall details
Questions about the 2020 Ram 1500 sunroof shattered
Is sunroof shattered a common problem on the 2020 Ram 1500?
5 of 645 owner complaints about the 2020 Ram 1500 (1%) mention sunroof shattered. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2020 Ram 1500?
There is 1 recall and 129 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ram 1500
Check engine light 41Stalling 41Loss of power 34Power steering loss 27Water leak 24Fuel pump 20ABS 15Engine failure 15Backup camera 14Won't start 13Fire or smoke 12Jerking 12Grinding brakes 10Knocking 10Whining noise 10Wipers 10Headlights 9Steering lock-up 8Fuel smell 7Start-stop 7Brake failure 6Overheating 6Seat belt 6Adaptive cruise 5No deployment 5Battery drain 5Key fob 5Sudden acceleration 5Warning lights 5
VIN decoder
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