On XXX, I took my vehicle to Wallace Ram in Stuart, FL, for severe structural cracking on the exterior plastic rear window frame causing water to flood the cab. This failure perfectly matches Stellantis TSB 23-098-23. The dealer refused to help, and a Ram Senior Case Manager under Case #XXX denied coverage due to an arbitrary VIN exclusion list. The truck has 96,522 miles, is meticulously maintained, and has zero external impact damage. The frame fractured purely due to design failure. This unremedied defect poses severe safety hazards: 1. CHILD PASSENGER RISK: The water saturates the rear seat where two child safety seats are installed, compromising the structural environment and exposing young children to damp, unsafe seating. 2. MOLD HAZARD: Continuous saturation of foam seats and carpets has created an active mold/mildew biological hazard, posing an ongoing respiratory risk to my children. 3. ELECTRICAL STALLING RISK: Water runs down the cab wall, pooling over the Radio Frequency Hub (RF Hub). Water in this control module causes electrical shorts, leading to sudden engine stalling in traffic or complete vehicle lockout. They are leaving a family vehicle with an active hazard that causes property damage and threatens passenger safety. Stellantis has acknowledged this exact structural defect by extending the warranty to 8 years/150,000 miles for some vehicles under Warranty Bulletin U.S. D-23-17. However, by using a flawed and incomplete VIN population list, they are knowingly leaving my vehicle with a hazardous, active design defect that causes property damage and threatens passenger safety. I am seeking a full corporate remedy and a Goodwill Repair Authorization to permanently replace or structurally seal this defective assembly.
2020 Ram 1500 body problems
45 complaints (7% of all complaints for this car). Typical mileage when it fails: 16,800. 1 crash reported.
- owner complaints
- 45
- of this car's complaints
- 7%
- typical mileage
- 16,800
- crashes
- 1
- recalls
- 1
Which part fails
- Body34
- Interior panels: sun visor3
- Body: tailgate2
- Interior panels: dashboard1
- Frame and members1
At what mileage
Complaints by mileage at the time of the problem.
Ram 1500 body problems in other years
Specific symptoms reported on the 2020 Ram 1500 body
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Structure: body: tailgate: hinge and attachments
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Risk
- An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is ZB8.
Recall number 22V904000 · Recall details
What 2020 Ram 1500 owners say
Most recent owner complaints, unedited.
On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.
Both Driver and Passenger Visor arms have dis-engaged and no longer work to provide shielding from blinding sun. They just hang from thier broken arms and it happened shortly after having purchased this vehicle from a used car dealer, (Kearny Mesa) and they were unable to address since it was not a recall. Obviously they would repair it for $$$$ Did some research and apparently this is a common issue with this vehicle.
Tailgate gets stuck and will not open.
The contact owns a 2020 Ram 1500. The contact stated that the dashboard lamination had started peeling and was delaminating. Additionally, there was bubbling on the driver's side and the passenger's side of the dashboard. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Tailgate not operational as one of the 5 latch assemblies doesn't know if rear doors are open or closed. If truck has a bed cover it would be impossible to get rear doors open as access would be impossible without destroying the bed cover. I've owned a 2021 & 2020 with this problem covering many production years besides mine. Driving down the road the OPEN SWING GATE indicator starts flashing & buzzing constantly RAM needs to step up & accept responsibility for this design flaw.
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500.
The contact owns a 2020 Ram 1500. When the vehicle was purchased, the contact was informed that the vehicle was repaired under the federal safety agency Campaign Number: 22V904000 (STRUCTURE); however, the failure persisted. The contact stated that the tailgate failed to release as intended. The tailgate failed to open. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
My 2020 Ram 1500 multifunction tailgate likely got stuck can’t open
My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has already been addressed prior to this incident by the dealer, I believe this is a very unsafe problem to have as it can cause harm to others on the road.
Questions about the 2020 Ram 1500 body
Does the 2020 Ram 1500 have body problems?
Owners have filed 45 complaints about the body of the 2020 Ram 1500, 7% of all its complaints.
At what mileage do 2020 Ram 1500 body problems start?
The typical (median) mileage in owner complaints is 16,800 miles.
Was there a recall on the 2020 Ram 1500 body?
Yes, 1 recall: 22V904000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 1500 have the most body problems?
The Ram 1500 model years with the most body complaints are 2019 (82 complaints), 2015 (49 complaints) and 2020 (45 complaints).
Other 2020 Ram 1500 problems
Electrical 167Engine 166Fuel system 76Steering 65Visibility 64Transmission 63Brakes 42Driver assistance 28Airbags 21Lights 21Suspension 14Acceleration 13Seat belts 10Seats 5Wheels 4Locks 3Tires 2
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