Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the...

Bulletin number

08-038-23

Component

Back over prevention: software

Summary

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

Owners of these vehicles have filed 381 complaints in the driver assistance category.