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2018 Jeep Cherokee: adaptive cruise control problems

8 of the 692 complaints about the 2018 Jeep Cherokee describe adaptive cruise control problems.

owner complaints
8
of this car's complaints
1%
recalls
0
Is there a fix? 6 service bulletins cover this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Feb 1, 2024 · Airbags, Driver assistance · WI

Last week we noticed steering wheel controls not working, steering wheel heater .. cruise control ,, hands free,controls Today took in to Jeep dealer In superior Wi was told it is the Clock Spring , squib,, said that we have to replace entire unit including new airbag .. as we do not know for sure if until the work done ,air bag would deploy as per dealer ,he isn't 100 percent sure. ,and the entire thing has to be replaced at a hefty cost of 1000.00 as well as safety , being told that other larger trucks and Jeep models have had this as a recall I contacted JEEP and they said nothing they can do ,, but to hang on to receipts in the event of a future recall.. we do not feel that they are treating this as the safety issue that it truly is . This is after we have had rear driver caliper replaced over heating and seizing , at 800.00. also been told this is common for Jeep and another safety issue as well . The dealer said both are recall worthy on this vehicle .this has been all within 50 -60,000 miles.. We feel something needs to happen here before someone gets killed. Thank You

Filed Jun 6, 2023 · Transmission · CA

Transmission seemed to go into neutral momentarily while driving at highway speed, causing engine to rev and loss of power to drive wheels. Problem occurred on four separate occasions on approximately 300 mile drive. There were no warning lights except a notice that cruise control was automatically turned off on the one occasion that it was active when the failure occurred. I was towing a trailer weighing approximately 3200-3300 lbs. and in semi-manual shift mode in 5th and 6th gear when problem occurred. Vehicle has not yet been taken to dealer.

Filed Aug 4, 2021 · Acceleration · NC

While engaged in cruise control at 63mph, going up a hill, upon desending hill car unexpectedly starts to down shift and accelerate to 70+ before I disengage cruise control through brake pedal usage. This has happened repeatedly while desending hills in a mountain terrian area, Does not repeat while driving on flat roads.

Filed May 12, 2021 · Transmission · 82,000 miles · WY

Power transfer unit failed , 2014-2017 models the same as mine have been recalled for this very type of failure. My 2018 was build with exact same ptu assembly. I think mine should be covered under this recall was driving to store on hwy 26 8 miles west of swan valley idaho, cruise control set at 65 MPH , loud bang, lost all forward motion,coasted to side of road, put in park and vehicle rolled backwards into dirt on side of hwy, braked and set park brake, called tow truck and vehicle is at local jeep dealership, could have killed me if conditions were different.

Filed Nov 28, 2019 · Electrical, Transmission · 58,000 miles · TN

Warning appears about the shifter and all the lights come on. I read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. I've also been told there's something about this models cruise control but when I search on here nothing comes up.

Filed Jun 3, 2019 · Electrical, Engine · NE

- 2.4l excessive oil consumption - new engine at 8k miles - emissions issues tripping the check engine light - air conditioner went out - computer/electrical issues with dash and interior - transmission stalling in traffic. - cannot maintain speed with cruise control - once parts are removed for repair they cannot be replaced properly and end up falling off. Fca america know about all these issues and continues to produce these cars at a price way above their value. Bottom line they are a fraudulent business that is producing crappy vehicles.

Filed Oct 28, 2018 · Acceleration, Engine · 17,838 miles · VA

While in motion with cruise control set at 65 MPH the transmission jerked twice and the engine revved up and as if it was in neutral, stayed that way as if the accelerator was stuck. I hit my brakes because we was losing speed and when stopped I tried to put in park but it sounded as if gears was gri. Ding I had to shut off the jeep to make it stop revving. I was in the middle of the 4 lane and could only shift to neutral and row backwards into the median. I was unable to put back in drive with put gears grinding. I had been driving approximately 40 mins at a speed of 60-70 when this happened. No warning lights and nothing on the dash at time of issue.

Filed Jun 15, 2018 · Acceleration, Electrical · IL

Cruise control keeps coming on and off. 2.4ml engine stalls a lot hard to stop car with cruise control on and it's goes in and out on its own

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2018 Jeep Cherokee adaptive cruise

Is adaptive cruise control problems a common problem on the 2018 Jeep Cherokee?

8 of 692 owner complaints about the 2018 Jeep Cherokee (1%) mention adaptive cruise control problems. The model year with the most reports is 2015.

Is there a recall or service bulletin for this on the 2018 Jeep Cherokee?

There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2018 Jeep Cherokee

Warning lights 91Stalling 83Oil consumption 33Loss of power 28Check engine light 27Jerking 24Engine failure 11Won't start 11Grinding brakes 10Transmission failure 10Hesitation 7Overheating 7Power steering loss 7Harsh shifting 6Fire or smoke 5Misfire 5

All model years of the Jeep Cherokee

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