The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at 35 MPH, the vehicle shut off as several warning lights appeared on the instrument panel. The contact made multiple attempts to restart the vehicle but to no avail. The police arrived at the scene and helped to place the vehicle into neutral(N) and moved the vehicle off to the side of the road. Due to the failure, the vehicle was initially towed to the contact's home and was then towed to a dealer. The dealer diagnosed the vehicle with a failed alternator and PTU(Power Transfer Unit). The vehicle was towed back to the contact's home due to the cost of the repair. The contact called an independent mechanic who managed to replace the alternator. Although the contact managed to drive the vehicle once the alternator was replaced; the contact stated that the same warning lights including the 4WD warning message remained on the instrument panel. Upon investigation, the contact discovered the federal safety agency Campaign Number: 25V011000(Power Train); however, the VIN was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be fully repaired. The failure mileage was approximately 118,000.
2018 Jeep Cherokee engine problems
159 complaints (23% of all complaints for this car). Typical mileage when it fails: 28,670. 1 crash reported.
- owner complaints
- 159
- of this car's complaints
- 23%
- typical mileage
- 28,670
- crashes
- 1
- recalls
- 1
Which part fails
- Engine: oil/lubrication1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee engine problems in other years
Specific symptoms reported on the 2018 Jeep Cherokee engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Stalling 83Oil consumption 33Check engine light 27Loss of power 27Engine failure 11Won't start 11Overheating 7Misfire 5
Related recalls
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
- Risk
- If the oil pump fails, the engine will stall, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T65.
Recall number 17V670000 · Recall details
What 2018 Jeep Cherokee owners say
Most recent owner complaints, unedited.
My 2018 Jeep Cherokee suffered a Power Transfer Unit (PTU) failure in February 2025 while my family was on vacation. The vehicle was delivered to Walker Jeep in Alexandria, Louisiana and has remained there for approximately one year. I reside in Texas, approximately five hours away. The failure involves the same PTU defect covered under Safety Recall 01C (the federal safety agency 25V‑011). Stellantis’ Part 573 filing acknowledged the defect and scheduled final remedy notification in February 2026. After holding my vehicle for approximately 12 months awaiting recall remedy availability, I was recently informed that my vehicle does not qualify for recall coverage. Stellantis is now offering either a $4,000 buyback or requiring approximately $6,000 out-of-pocket for repair. The vehicle has been undriveable for one year due to a defect covered under a federal safety recall. I am requesting investigation into recall compliance, unreasonable delay of remedy, and denial of coverage after prolonged deprivation of use.
1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel bearing issue due to a howling noise during the test drive. However, after purchase, the noise worsened significantly. An independent repair shop diagnosed the vehicle and confirmed that the transfer case and bearings are defective and unsafe. The vehicle is currently at the dealership and is available for inspection upon request. 2. I was informed by a certified mechanic that the vehicle is unsafe to drive and poses a significant risk of crash due to transfer case failure. Failure of the transfer case and PTU can result in sudden loss of power, drivetrain lockup, or loss of vehicle control while driving. This placed my safety, my child’s safety, and others on the road at serious risk. I was specifically instructed not to drive the vehicle due to the hazard. 3.Yes. The problem was confirmed by both an independent repair shop and the selling dealership. The dealership acknowledged there is an active recall related to the PTU/transfer case and ordered a replacement transfer case. However, they stated the part is on national backorder with no current estimated availability due to the recall. 4. The vehicle has been inspected and diagnosed by an independent repair facility and is currently at the dealership where it was purchased for further inspection and recall-related repair. The dealership has acknowledged the recall and the need for transfer case replacement. 5.Yes. The primary symptom was a loud howling or whining noise coming from the drivetrain area, which began before purchase and was reported to the dealer during the test drive. The dealer initially stated it was a wheel bearing issue. After purchase, the noise progressively worsened over several weeks, leading to the diagnosis of transfer case failure. No warning lights appeared, but the audible noise was severe and consistent.
A common issue with Jeeps with plastic oil filter housing is the oil filter housing cracks leading to oil leaks and engine damage.
The contact owns a 2018 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The “Check 4WD” warning light was illuminated, and the Auto START/STOP system failed to restart the vehicle. The contact would disengage the parking brake, place the vehicle in park, and restart the vehicle to continue driving. The failure was intermittent. The contact stated that water was leaking into the cabin from the sunroof, causing a shortage in the electrical system. The vehicle was towed to the dealer, who had repaired the electrical system, including systems with the starter. The dealer confirmed that parts for the repair of the federal safety agency Campaign Number: 25V011000 (Power Train) were unavailable. The contact was able to start the vehicle; however, the Auto START/STOP system needed to be disengaged to drive the vehicle. Additional repairs were made; however, the contact was unable to confirm what the additional repairs were. Some repairs were performed by another dealer, Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225). The contact stated that there was a rattling noise coming from the front end, and the vehicle would surge forward and take an extensive amount of time to come to a complete stop. The failures were intermittent. The vehicle was taken to a certified mechanic who repaired the front suspension, ball joints, and steering knuckle on both sides of the vehicle. The mechanic advised the contact to return the vehicle if an oil leak occurred. The contact stated that approximately a month after the repairs were performed, there was liquid on the ground underneath where the engine compartment and the vehicle were taken to a certified mechanic, who had diagnosed the vehicle and determined that the engine filter housing and filter needed to be replaced. The vehicle was not repaired. The man
Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my jeep has just stopped moving sometimes allowing me to het to 30 mph but no more. This has happened to me 3x all of which were on the highway. I no longer have use of my 4wd, which is extremely frustrating since it was the only reason I purchased this vehicle. It has released itself from the parking position. And my "service shifter" light it constantly on. I did put my car in the shop over a year ago they "fixed" it, unfortunately it broke shortly after since it is a recalled part.
Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! And it is 2wd now.
While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it felt like it was the transmission. However, I had the transmission inspected and there were no issues. Prior to the happening the "service 4WD" light kept coming on. After the incident, the vehicle could not be driven over 45mph, the steering was so stiff I could hardly turn it, and every time I put the vehicle into drive or park it would feel like the transmission was about to drop.
The contact owns a 2018 Jeep Cherokee. The contact stated that while stopped at a red light and upon taking her foot off of the brake pedal, a message appeared on the instrument panel that stated "shift to park or neutral plus brake plus select a gear". No warning lights were illuminated. The contact was forced to restart the vehicle in order to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,899.
The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the contact smelled a burning odor. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with oil filter housing cooler unit failure. The vehicle was repaired by a mobile independent mechanic with a part that the contact had purchased on Amazon. The contact stated that recently the vehicle was taken for maintenance, and the vehicle was diagnosed with oil filter housing cooler unit failure. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
Questions about the 2018 Jeep Cherokee engine
Does the 2018 Jeep Cherokee have engine problems?
Owners have filed 159 complaints about the engine of the 2018 Jeep Cherokee, 23% of all its complaints.
At what mileage do 2018 Jeep Cherokee engine problems start?
The typical (median) mileage in owner complaints is 28,670 miles.
Was there a recall on the 2018 Jeep Cherokee engine?
Yes, 1 recall: 17V670000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Cherokee have bad engine?
The Jeep Cherokee model years with the most engine complaints are 2014 (524 complaints), 2019 (472 complaints) and 2015 (371 complaints).
Other 2018 Jeep Cherokee problems
Transmission 297Electrical 190Brakes 38Steering 30Fuel system 26Driver assistance 24Acceleration 20Airbags 16Suspension 9Body 4Seat belts 3Visibility 3Wheels 3Lights 2Seats 1
VIN decoder
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