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2018 Jeep Cherokee electrical problems

190 complaints (27% of all complaints for this car). Typical mileage when it fails: 35,500. 2 crashes reported.

owner complaints
190
of this car's complaints
27%
typical mileage
35,500
crashes
2
recalls
2

Which part fails

  • Software
    1
  • ADAS: rear occupant alert (ROA): camera/sensor
    1
  • 12v/24v/48v battery
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Cherokee electrical problems in other years

199019952000201520202026

Specific symptoms reported on the 2018 Jeep Cherokee electrical

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Warning lights 91Fire or smoke 5

Related recalls

Electrical system: wiring: front underhoodReported August 9, 2018 · 12,779 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.

Recall number 18V524000 · Recall details

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

What 2018 Jeep Cherokee owners say

Most recent owner complaints, unedited.

Filed Aug 13, 2026 · Electrical · NY

I have a 2018 Jeep Cherokee. The exact component causing the problem is UNKNOWN. While driving, a “Service Shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time. After I turned the vehicle off and restarted it, the warning disappeared. On a separate occasion, a “4WD Service Unavailable” message appeared along with the SVC 4WD warning light. That warning also later disappeared. I am concerned about my safety because these warnings involve the vehicle’s shifter and four-wheel-drive system, and I do not know whether either system could malfunction while I am driving. The vehicle has not been inspected or diagnosed by a Jeep dealer or independent repair facility for this problem yet. I took the vehicle to Advance Auto Parts, where they connected a diagnostic scanner, but no codes were found with their scanner. The warnings have been intermittent and have disappeared after restarting the vehicle. There were no other symptoms that I noticed before the warnings appeared. The exact cause of the Service Shifter and SVC 4WD warnings is UNKNOWN.

Filed May 11, 2026 · Brakes, Electrical · MA

while i was driving my vehicle put the parking brake on and then i was unable to get it deactivated at first, after a few seconds i got it and moved forward in traffic. after a few feet the vehicle put the parking brake on and i was unable to move once again. this was in the middle of traffic and i ended up blocking the single lane road. I called a family member who was near by and they came and some how got the parking brake off and drove me and the vehicle home. my safety and everyone one around safety was jeopardized because they had to go into oncoming traffics lane to pass me until i got moving. parking wouldn't engage when we got home and service parking brake light was on.

Filed Apr 28, 2026 · Electrical, Transmission · CA

While driving, often at highway speeds, all of the lights on the shifter will light up and the dash will display "Service Transmission." I took it to the dealer several times and their response has been that it is a software issue that they do not have a fix for and that I should stop the car, turn the engine off, open and close the door and then restart the car. This does temporarily reset the display but doing this on the highway poses a safety problem in trying to get to the shoulder in traffic.

Filed Apr 28, 2026 · Electrical, Lights · CA

When the running lights and headlights are set to Auto, moving the lever to High Beam causes the lights to go out. I have been asking the dealer and trying to find a solution since buying the car new, but no recall had been issued for my VIN and the dealer will not correct the problem with a recall specific to my VIN and year/model. There is a known issue with the Smart Lighting Module that prevents the High Beam from activating and shuts off the headlight in the Auto position, and a software update has been issued for the newer models, but not for the 2018 Cherokee with the same software.

Filed Apr 14, 2026 · Electrical · GA

Back up camera turns to static when going in reverse. Has been happening for years. No warnings. Just malfunctioning. Reported this in 2019 to Jeep.

Filed Mar 26, 2026 · Electrical, Visibility · OH · fire

The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out. The incident was recorded on a residential security camera. This posed a significant safety risk because the fire started while the vehicle was off, creating danger to occupants, bystanders, nearby vehicles, and surrounding property. There were no prior warning indicators, messages, or symptoms known before the failure. A dealership has inspected the vehicle and provided a repair estimate consistent with failure in the rear defroster/rear glass area. The vehicle and damaged components should be available for inspection. Based on the observed damage and location of the fire, this appears to be an electrical short involving the rear defroster system or related wiring.

Filed Feb 18, 2026 · Electrical · PA

Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014-2018 Jeep Cherokees

Filed Jan 7, 2026 · Electrical, Transmission · TN

PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

Filed Sep 17, 2025 · Electrical · 133,000 miles · NC

The contact owns a 2018 Jeep Cherokee. The contact stated while operating the vehicle, the instrument panel light, dome light, and center console continuously flickered off and on with the battery voltage charge erroneously fluctuating up and down from 10 to 14 Volts. The vehicle was taken to the local dealer who replaced the alternator, but the failure persisted. The vehicle was taken back to the local dealer who determined that the PCM was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 18V524000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 133,000.

Filed Sep 10, 2025 · Airbags, Electrical · WI

Service shifter light is on been on for a long time. When driving it takes a min to pick up speed . My dash said that there is something wrong with my air bag.

Questions about the 2018 Jeep Cherokee electrical

Does the 2018 Jeep Cherokee have electrical problems?

Owners have filed 190 complaints about the electrical of the 2018 Jeep Cherokee, 27% of all its complaints.

At what mileage do 2018 Jeep Cherokee electrical problems start?

The typical (median) mileage in owner complaints is 35,500 miles.

Was there a recall on the 2018 Jeep Cherokee electrical?

Yes, 2 recalls: 18V524000, 18V332000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Cherokee have the most electrical problems?

The Jeep Cherokee model years with the most electrical complaints are 2014 (450 complaints), 2017 (342 complaints) and 2019 (342 complaints).

Other 2018 Jeep Cherokee problems

Transmission 299Engine 159Brakes 38Steering 30Fuel system 26Driver assistance 24Acceleration 20Airbags 16Suspension 9Body 4Seat belts 3Visibility 3Wheels 3Lights 2Seats 1

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