Within the first 3-5 minutes of driving the vehicle after starting it, an error message will appear that says to put the vehicle in park and select a gear. This message usually appears when I begin slowing down towards a stop light or stop sign and prevents me from accelerating and I also lose my power brakes. Once my vehicle is stopped. I'll switch into park like the vehicle says but when I switch back to drive I have no power. I have to turn the car off and attempt to restart to get power again. Multiple times this error has caused the car to stall and cut off while still in motion. Once the car is off, I have to usually wait 2-3 minutes to restart it an it can take multiple attempts to restart the vehicle. This error is extremely dangerous as it causes the vehicle to lose power while driving and leaves the driver stranded with the vehicle in the middle of the road often in an intersection.
2018 Jeep Cherokee electrical complaints
Page 6 of 7: complaints 131 to 160 of 190, newest first, as owners wrote them.
The service shifter light comes on all the time. It lights up all the lights on my shifter and freezes my dashboard screen to just show the message service shifter. It stays like this until I turn my vehicle off and then when I wait a bit and turn it on again it will be off but if I don't wait long enough it will still be on. It will come on no matter what speed I am going. I can be going at highway speeds or stopped in traffic. I had it come on yesterday as soon as I started my car before I even put it in gear. It can happen multiple times in one day or not happen for a week. I am concerned that when I am driving on the highway this could lead to a major mechanical breakdown and cause an accident.
Driving the vehicle on a main street at about 45 MPH the engine stalled coming up to a red light turning right. After shifting back to park and struggle to turn over and restart, able to get back home with same problem occurring 2 more times. Replicated the issue again parked at the house with a very hard struggle to start. Steering and engine power completely gone.
Car randomly shuts off- has happened approximately 8 times in the last12 months. Car is in motion- as brakes are applied to slow down.. Car just dies without notice. So far I'm lucky it's only been while I'm not on the hwy. But approaching a stop or turn. Takes a couple minutes and a few hard cranks to get it to restart.
I bought the car in november 2018. The first 6 months I battled the wind shield wipers going out. As I had to see the dealership 5 times before they were properly fixed. Now for the past month I have had a service shifter pop up and I have called the dealership and they said they would get back with me. Now the service shifter is popping up everyday and it seems jeep has gotten a lot of complaints with this. Need some advice of what to do if dealership will not help. It's happening every day!!!
While driving , car will shut off engine/electric shutdown. It happens while the car is moving and the power steering goes making it very scary. Once the car comes to a stop the only that comes on is the battery light .
My service shifter light comes on every 3,000 miles. Two months ago I was approaching a red light and my service shifter light came on and my car just shut off. My baby was 5 months at the time and we were in the middle of traffic. I tried to start it up but had no luck for 15 minutes, it eventually started and continued to stall on my way home.
Turned on the vehicle and immediately all the red lights were lit up on the gear shifter. It said service shifter and would not move to a different screen. Concerned about this I googled it, and followed instructions to reset. I turned the car off and waited 30 seconds, turned it back on, nothing so I drove away. 10 miles later the car dings, service shifter, and the shift lights were all lit up again. I parked, turned the car and followed the same procedure. Within 6 miles it did it again. This seems to be a problem with jeep cherokee's and it is not just the 2018 model years, it seems to be so common that jeep performed a recall on other cherokee years.
My gear shifter lights all light up and the display on my dash board said service shifter this happened while driving at 35 MPH
"service shifter" lights up.
The car stopped working while in motion in the middle of the street while turning towards my apartment complex. I had my daughter inside the car with me and I was afraid cars will come since I was in the middle of the street were cars pass by to enter the apartment complex. I was able to push the car after calling my dad who helped me take it to a safe spot and jump start the car. The car worked after doing a jump start and I was able to park it at my parking spot. The next day I was leaving to drop off my daughter to school and same thing happened again. I was inside the car coming out (in motion) and the car stopped suddenly and wouldn't turn. I called road assistance this time. They sent me a towing company to take it to the closest jeep dealership. Since the car was not able to turn on at all, they were not able to take it. They said the car need it a flat bed tow truck since it didn't start at all. They were able to tow the car 3 days later on saturday 12/07/19 by a towing company that had a flat bed tow truck and took it to the closest jeep dealership. The car is currently at orlando dodge jeep dealership and they said the win module needs to be replaced, the battery needs to be recharge and get new keys. I bought this car brand new with 0 mileages from jeep dealership only 1 year and 6 months old. I decided to buy a new car in order to avoid risks like these one of being left in the middle of the street/road with my daughter inside the car. Thankfully this did not happen in the middle of route I-4 were I normally drive.
Vehicle has stalled approximately 10 times in the last 2 weeks. Some on the streets and 3 times on the freeway. Half the time I was with my children. You have to put it back on park, wait about 10-15 seconds, then switch it on an off three times before it starts again.
On 11/24/19 @ approximately 5:30pm lights illuminated saying service service shift adjustor. Then on 11/29/19 went to drive the car made it a block from the house and car turned off. Driving it to the dealership today (12/2) which is approximately half mile away died twice. After a few seconds it starts again.
Warning appears about the shifter and all the lights come on. I read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. I've also been told there's something about this models cruise control but when I search on here nothing comes up.
When attempting to start the vehicle, the electrical system will shut completely down and a create a no start situation. It may take several attempts with the same result, a partial rotation of the engine before the system resets. I checked the battery voltage which was reading about 11.5 volts, when I attempted to jump the vehicle, I got the same result. It finally started after more than 5 attempts with jumper cables connected. Most other times, it will start after about 2 attempts without attaching any jumper cables. This is also after the auto start stop system stopped working a couple of weeks back stating the battery is charging even though it was fully charged.
Electrical warning system can not be remedied. Emergency brake system is malfunctioning and setting when car is in drive. Electrical system completely went dead on the freeway causing the car to stall, when car was restarted and nursed off of the freeway the electrical system completely went dead, the transmission locked up preventing the tow company from loading the car onto the tow truck, the car was manually manipulated to release the system into neutral. The cars electronic dash board completely goes dead while on the freeway. The car has been in 3 dealerships over more than 1 month, the dealerships claim they have replaced computer components, can't find anything wrong, or 'jiggle the wires'. The cars warranty is nearly up, and we have been pressured to buy an extended warranty. The dealership has provided us with a rental car, and claimed to have fixed the problem, that is when the cars electrical system failed on the freeway. The car is a complete hazard. My husband has the repair records on file.
While driving service shifter warning message turns on for no reason. Resets with power cycle.
We purchased a used 2018 jeep cherokee latitude (less than 13,000 miles) from a dealership in colorado springs on 10/17. On the way home, about 100 miles, the stop /start warning light and battery light went on about 8 miles from home going approx. 50 MPH. We decided to get it home. At the bottom of the driveway, we placed the car in reverse and noticed that power steering was not working. We turned off the vehicle and at restart, the warning lights were reset. We notified the dealership immediately and they recommended changing out battery. We drove about 15 miles to an auto parts store and bought the best battery they had for that vehicle. We did not use the jeep for the next day (friday). Saturday 10/19 we drove it down to denver (about 60 miles) with no problem. On the way home, again the stop /start warning light and battery light went on going approx. 60 MPH. We drove to a parking lot and made a turn into a parking spot. At that point power steering was operable. I placed the car in park and then in reverse and then noticed no power steering, I placed the car in drive and again no power steering. We stopped and restarted the vehicle and the warning lights were reset. About 2 minutes later while driving, I noticed that the driver's side seat warmer and rear defrost had both been switched on automatically.
Service shifter light always on in motion and in park. Burns 1 qt of oil every 2000 miles vehicles jerks when trying to accelerate in motion
While driving my 2018 jeep cherokee a message appeared on the dash 'service shifter' all lights on the shifter then light up red the 'prndl' this has happened multiple times. The vehicle seems to not shift gears properly when this happens. It has been checked by the dealer and the shifter/ wiring harness need to be replaced. I was informed this is an ongoing issue with most jeeps in the last few years and no recall has yet been made, I have only owned this vehicle for 7 months and am very disappointed thus far. This being an ongoing issue that jeep is aware of I feel that some action should be made for the customer. I am a loyal jeep customer but after this issue not being resolved for years I may not continue to be a loyal customer and go elsewhere to purchase my next vehicle. This first occurred on september 25,2019 and has happened multiple times since the first occurrence.
Starting issues battery will not stay charged no help from dealership .or roadside assistance
The service shifter light has gone off turning on all lights on the gear red. Ever since it came up it will keep coming up.
Service shifter on car display
Started car and put into drive. Started driving service shifter came up. All the lights in my shifter lit up.
Since about 18k miles on vehicle I have been reporting issues with the shifting, transmission. Now that the vehicle is not under warranty they suddenly think they know what will fix it. But I now have to pay almost $800 to get it fixed.
Service shifter light came on in my 2018 jeep cherokee only had 9 miles when purchased... This happened when sitting in drive thru at dunkin' donuts this morning
Driving down a city highway the service shifter alert came on. All of the lights next to the indicators on the shifter lit up. This has happened twice so far today. The parking brake has also been turning itself on as soon as the jeep is put in gear and the foot is let off of the brake.
2018 jeep 22000 miles, has continued and worsening shiftier or transmission issue with red lights, needs service and locks out transmission changes to regulate speed. This has been at the two different dealers with an ongoing safety issue. I am a retired nicb special agent and have worked auto theft.
Service shifter lights and warning come on randomly when driving. When the error message is displayed, there is no way to get rid of it except turning vehicle off and on. The error message takes up the entire in dash screen and does not allow for the digital speedometer to be shown. There does not seem to be a pattern as to when this occurs, has happened when starting up and just randomly while driving (not specifically linked with a speed, direction, or turn).
The "service shifter" warning message appears in the "message screen" & you cannot clear it so the MPH & other needed driving data is unavailable. Also all of the shifter lights become illuminated so you cannot see what gear the transmission is in. "cargurus.com" has a lot of complaints on this safety issue. Car is in motion & stationary;.the shifter service message appears. It 1st occurred yesterday; 8/19/2019 to me. This is a safet issue because my MPH etc is unavailable & I cannot verify gear I am in. (drive/reverse etc)
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Jeep Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history