While driving I get a message that says service shifter. At the same time all the red lights come on where the shifter is. It stays on until the engine is turned off. This has happened repeatedly. Fear that it will lock on me while driving.
2018 Jeep Cherokee electrical complaints
Page 5 of 7: complaints 101 to 130 of 190, newest first, as owners wrote them.
Had jeep 2 yrs 6 times we have had problem. Driving down road turn corner service shifter light comes on. Sometimes when vehicle is stationary it also occurs. All lights on shiter lights up red. And service shifter message comes on. Happens 3-6 months. Needs to be fixed.
'service shifter' light has come on the dash several times. Starting at 26,000 miles. Have taken it several time to crown chrysler doge jeep in chattanooga tennessee for them to tell me it's only the battery. This battery has been replaced and this issue is still occurring. Tonight, september 18, 2020, my jeep cherokee notified service shifter the. Slammed the ebrake on while going 55. This is a major safety issue and the dealership keeps stating nothing is wrong. I have also had issues with after pushing the 'bush to start' button 'to cut the car off,' the button states the car is off, but yet the engine is still running. I no longer want this 2018 jeep cherokee due to it being a safety issue.
All lights on shifter come on randomly when turning on vehicle. You can't put in drive while lights are on. You have to turn car on multiple times or until lights go off. On dash board it reads service gear shift lights
My cherokee is 2018, I bought it used jan of 2020. In sept of 2020 my starter broke, I paid $550 to get it fixed. This morning, about 4 days later the starter is broken again. My mechanic is very good, and warned me about multiple people coming in with this issue and it breaking again. He told me to get a new car which I planned on doing but it broke before I got the chance. I looked it up online and multiple people left reviews with the same problem.
Service shifter light comes on and all the lights on the shifter light up and some causes vehicle to stall . Dealer says it needs a new wiring harness and bezel but is not under recall even know its a common problem and has been for years. Talked to multipul people having same issue one involved in a crash from it
Started vehicle and all lights on the shifter panel came on and a warning of "service shifter" came on the dash. This happens multiple times per week and after two attempts at getting this fixed, the dealership has no clue. It is now impossible to shift when this happens.
Service shifter keeps appearing on the dash of the jeep. All of the lights beside of the shifter light up red and stay on until the vehicle is turned off. I have contacted the dealership and they say there is nothing they can do about it. The light will turn on when it is parked or random times while I am driving down the road. The problem has happened since the vehicle was purchased.
Service shifter showing up on display multiple times. I had it replaced right away the following month. Chrysler helped with my repairs.
While driving the service shifter appeared on dash. Had to pull over and restart the vehicle. This has happened several times and is becoming more frequent.
All the lights on the gear box turn on and says "service shifter". Happened once a month and is becoming more and more frequent.
My 2018 jeep cherokee, the service shifter warning light appears on my dash and all of the gear light appear solid red on my shifter, this continues to happen when I put my car in park or when I come to a stop while driving, it's very concerning because I took it to my local dealer for another major issue ( oil consumption) and they told me that they could not find any codes of the error occurring. This happens periodically and when I turn the car off and then back on the 'service shifter'' light goes away. There no way for the dealer to fix the issue because they say the can't find any error codes when I have time stamped pictures on my phone of this happening. I'm afraid this might lead to an electrical fire or shifter failure while in traffic driving.
Service shifter light at 33,000 miles. I have known about the "service shifter" light issue with many other jeeps, so I wanted to also report. That is too much. I was unable to take my jeep in for service right away, and then covid happened, so now I'm way past my warranty miles so have not been able to get it fixed.
Vehicle stalls at start of day after driving no more than a half a mile. This has happened for the past two days in traffic. Battery light comes on after stalls and does not start. Letting it sit for awhile it eventually starts. Battery was fully tested and holds charge. Decided to park vehicle and have it towed to dealer as to not risk traffic crash.
This has been a recurring issue. The on board screen will suddenly show "service shifter" and all the shifter indicator lights go red. This has happened while driving and also at initial starts. When vehicle is shut down and restarted, everything returns to normal. Doing some research that says overheating problems can ensue.
Service shifter warning light comes on and blocks out all other digital read out until the vehicle is parked turned off and back of. Issue continues to reoccur
Service shifter light came on, all light on shifter light up.
When shifting to park, intermittently wont stay indicating p and rest of shift positions illuminate with "service shifter" displaying on status screen. To fix it, push shifter up harder to park position ensuring p illuminates, turn vehicle off then start and verify no service message. Sometimes this happens while driving but usually after being parked and restarted. Service shifter message prevents speed screen from displaying while driving.
Tl* the contact owns a 2018 jeep cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was restarted and the battery power sensor warning light displayed on the instrument panel. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact was informed that the vehicle was not included in the federal safety agency campaign number 18v524000 (electrical system). The manufacturer and local dealer was not notified of the failure. The approximate failure mileage was 20,000.
My car lost all power while in motion in the middle of a city street intersection with a shifter error code. Would now accelerate, and the steering wheel locked. Turned off and back on and did it instantly again. Called the dealership and was told it needed an oil change. I just purchased this vehicle 2 months ago.
Service shifter warning light.
The message service shifter appears, and all of the gears on the gear shift light up. There is no specific reason this happens. It has happened multiple times, sometimes while in motion and braking, sometimes while the car is parked. It started when my car was no longer under the 32,000 mile warranty at the dealership. This seems to be a popular issue after I researched it.
Service shifter light is on at 39k miles. It was on while stationary, in park, and while in motion, in drive.
Turned on just fine, pulled out to the street from the store gradually. Slowed down for the red light and before I stopped all the red lights turned on on the shifter and then on my screen it said service shifter. I've only own this car for a month and doesn't even have plates on it yet. 43000 miles when bought and I'm not a happy person
The service shifter error has repeatedly coming on despite the shifter harness being replaced twice, the harness being replaced and computer updates. All the lights on the shifter turn red. The car randomly jumps to 5000 rpms and will go into neutral or park while driving. The car will hesitate when accelerating from a stop and is very unsafe to drive. I have contacted chrysler jeep about the issue and the car has been in the shop multiple times over the year and has recently been in there for a month.
Upon entering a left or right turn in motion, vehicle shuts off and displays a message saying the vehicle must be stopped to shift. Upon restarting the vehicle it takes multiple attempts to get the car started. It has happened twice to myself, and once to my wife whom is pregnant and was in an intersection when it occurred. This problem has occurred on multiple days.
The car will randomly say service shifter and to get this off you need to cut the car off and then restart it. This started a couple of months ago and has been effecting numerous jeeps. How can other models have a recall for it but not the 2018. All the lights will come on in the shifter basically saying every gear is in gear.
"service shifter" message appears in the meter cluster and message does not disappear until engine is shut off and turned back on. All lights on the shifter (in the center console) illuminate and do not turn off until the engine is shut off and turned back on. Phenomena occurred both at first start up as well as while driving on a major street.
Service shifter warning comes on, all lights in gear shift ( automatic transmission) light up red. Has happened 2 times in 2 days and was just at dealership for service 2 days ago.
When I put my jeep cherokee in reverse, my screen started glitching and then 'service shifter' came on my screen. When I looked down at my shifter, all the lights were lit up, so I put it in park and cut the engine off. When I started it it was gone. The next day, this came on again - as I started the car so I again, shut the engine off and restarted it. After getting 2 miles down the road, the service shifter came back on and not even 15 seconds later, my car abruptly put itself in park, my lights went haywire, my steering wheel went stiff as if there was no power steering available, all as I was slowing down to a stop since I've read about people wrecking after this light came on. I checked my VIN for a recall, but couldn't find one and I am not about to pay out of pocket for an unsafe hunk of metal. I'm still under warranty at 32,800 miles on my 2018 jeep cherokee, but I fully intend on letting every person I know that has an fca product to stay away from them if this does not become a recall. The pictures below are of the first time when I was backing up in my parents driveway. I didn't get pictures of the second time driving down the road because my focus was on getting home safely trying to not go over 25-30 MPH.
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