Made a right turn onto a street and heard a single ding(the same ding it makes if seatbelt is off) then the car turned off, the red battery light briefly came on and then turned off. I rolled out of traffics way onto the shoulder and placed my car in park and tried to restart it. Car would not restart initially. After 3 tries the vehicle restarted and I was able to make it back onto the road. - the engine shut off and the power steering went out. these are available for inspection upon request. -The vehicle stalled in the middle of traffic so not only my safety but the safety of other drivers was at risk as my vehicle was turning a corner and not able to accelerate as other drivers came up behind me causing them to swerve. -the problem has not been reproduced or confirmed by a dealer or independent service center however my wife and I have experience the same issue at two different times. -The vehicle has been inspected by the dealership where the vehicle was purchased brand new and they were not able to provide an answer to the problem. -There were no warning lamps or other symptoms prior to the failure.
2018 Jeep Cherokee electrical complaints
Page 4 of 7: complaints 71 to 100 of 190, newest first, as owners wrote them.
I was getting a service shifter light and called the dealer and the said it was a recall it needed a system reboot to bring it in. I did. But that did not fix the problem the light is still on and after doing research it really is the wiring for the shifter. Which can cause the vehicle to not signal what gear it is in. My car had failed to to indicate which gear it has been in multiply times.
Everytime we drive our vehicle for longer than 10 minutes a warning indicator light comes on which says "service shifter". All the lights on the shifter come on and you can no longer tell when you are in drive, park, etc. When you turn the vehicle off the system resets, but it will come back on again. The dealership inspected it and found no fix for the issue. To me, this seems highly irresponsible and reckless to allow something like this to occur in a vehicle. Numerous people with Jeep Cherokees have experienced the same thing and I believe there needs to be a recal related to the shifting/electrical system.
"service shifter" warning comes up on the dash at different times. It may be at start up or while driving. It's a serious problem. You have a minimum of 400 comjlaints already. Just bought this 2018 jeep cherokee on 5/8/2021 and we are having problems already. I called the dealer and they said they never heard of this problem, or is it that they don't know what the fix is? Many of the owners of these car are stuck in a circle jerk...dealer says it doesnt exsist and yet it keeps happening. Please investagate this problem and force the manufacture to find the fix. I know my dealer knew of the problem but elects not to admit it. The problem is that it does not throw a code so nothing shows up. I checked mine twice with my obd reader and I even drove around with it connected to see if it was a drivablity problem but that produced nothing. Very sorry that I purchased this car! Never own a chrys. Product again.....and I will never purchase another car from this dealer.
My jeep wouldnt start(05/04/2021) so I bought a new battery (05/05/2021).but I notice today (05/06/2021)that the clock had reset on it own( so I got to ne losing power) and my service shifter came on aa well while in motion
'service shifter' comes on. Dealer says there's no issue. This has happened while I'm driving and at ignition start up.
During transit down the street and once the car turned on in the driveway, the shifter column lights are lit up in red, the dash reads service shifter. Please help us and others resolve this issue as it is a hit and miss with the dealerships and jeep stating that it is not an issue enough to call it a recall when there are dozens if not hundreds with the same issue.
Was driving down the road and the parking break came on and would not release.
At various times, either starting the car or restarting the car, not all the time, the service shifter light will illimunate on the screen blocking out the digital speedometer and lighting up the shifter to all red. After shutting down the car and restarting (sometimes) the light will go out and the car will run fine. I contacted the dealership and the it is not covered by either the basic warranty or the extended warranty and the resolution is to change the whole shifter assembly at an estimated cost of over $600.00.
My vehicle told me to put it in neutral and then park while I was at a red light. I did that and my vehicle would not move. I left it in park and turned the vehicle off but it would not restart. I sat at the light with my hazards on for about 2 min, I tried to turn it on again and it struggled but it ended up turning on. 3 days later at the same light on my way to work the battery light started flashing and beeping, my engine light turned, and the traction control light turned on. It wouldn't let me drive but 5 MPH. I pulled over and turned the car off. Later that day when I took it to the shop none of those lights were on and I was told "there's nothing wrong" with my jeep. I'm so frustrated because clearly there is something wrong.
Bought it 6weeks ago the next day the service gear shifter light cane on pulling out my driveway at 6 am later that evening it came on again driving to the grocery store .. A couple of days later it came on again .. It comes on randomly and all the lights on the gear shift are lit up red .. I have to turn my jeep off and on to make the lights to go back to normal and take the service gear shifter notification off .. It even comes on while driving down the highway
While driving ABS, check engine, parking brake light up. Brakes start to shake like if a tire is slipping but its not. Steering wheel gets stiff. Transmission shifts very hard, all symptoms go away if the car is warm sometimes. Its impossible to predict when it will start doing all of these symptoms at once. We have not taken the vehicle up to high speeds until we take it to get checked out by the dealer.
My sensors only work sometimes, my key fob only works when it wants. It's starting to have issues. My jeep stopped working on the highway all of a sudden
Attempted to activate the electronic range select (ers) while driving. Immediately, all of the prndl lights illuminated red and the dash displayed the message "shifter service". Moving the shifter back to fully automatic did not clear the error or the prndl lights. I stopped the vehicle, turned it off, then restarted the engine and the error cleared.
On 12/15/20 I drove less than 1 mi. Downhill, stopped at the stop sign & the engine quit & battery light came on. Engine restarted about 5 min. I was low on gas, so gas was added & I filled tank. The engine quit the next day at the same spot. It restarted after a few tries. The battery indicator showed it had a charge & oil was good. Repeat stalling at same spot on 12/24/20 and on 1/2/2021. Very concerning as I was stuck in the middle of the street and could easily be hit. I had 27,000 & currently have 35693 miles. This vehicle was serviced before I got it and is too new to be having problems.
After owning my brand new 2018 jeep cherokee for a few months, I turned on my vehicle and the service shifter warning came on in my dash and all the lights on my shifter lit up. I call the dealership and they told me to bring it in, so I took it and when I turned the car off, the message no longer appeared. The dealership took the vehicle for diagnostic testing and it said it came back fine. Upon getting my car back, it was randomly showing the service shifter message again so I took it back to the dealership two more times for the same issue and they stated that they couldn't duplicate the issue and so nothing was fixed. I have now owned the vehicle for 3 years and they refuse to fix the still appearing issue. No check engine light appears but I fear that whatever is causing the warning to appear may cause issues. I have read that many many others have had the same issue and the dealership wouldn't do anything. All three times I took my vehicle in, it was under warranty and they wouldn't do anything.
Service shifter light, r,p,n,d, all lights turn red. Happened months ago at 36,300 miles, didn't happen for a month then came back. Now comes on every couple weeks, sometimes multiple times in a row. Turn car off and back on the lights go off. Happens at intial start up and while driving.
We were traveling in our 2018 jeep cherokee latitude and at a red light, the car just turned off. We had to sit for awhile and then restart it by putting on the brake and some other thing. We replaced the battery and it ran for about 20 minutes. Then, it stopped while we were at a red light again! It only restarted after replacing the battery twice. We aren't spending money on a new battery until we know exactly what's wrong.
I have taken my vehicle to the dealership two times for the check engine light that have replaced the blower the filters and so on. Every time the AC or heat comes on the car starts shaking and jerking while in traffic. The yesterday while driving back in to post the vehicle started jerking while in motion and the check engine light came on. I have spent a tile of about 700-800$ on this problem and it seems to be something that the dealership can not fix.
My car went dead while driving. Took to the shop and said there was a "software update/recall" that caused the car to use more oil than normal and I was driving with no oil!!!!! This "recall" update had been released "6 days ago" per my dodge/chrysler dealership. Why is this recall not here? Sounds very strange to me.
Service shifter light came on on dash after I started my jeep, also all the red lights next to the shifter were lit up. Would not turn off until restarting the vehicle. Have read many jeep owners having the same issue with their cherokees. Should be recalled and fixed by jeep!
I continue to get a service shifter issue. Vehicle has 13,000 miles on it. This is a known problem across multiple years of cherokees. Dealership said it was a battery problem but after a new battery, I still receive the warning. Warning came on while parked, just after startup.
My car is showing "check shifter" message after only 11,000 miles. All the shifter lights turn on red. It happened when I turned on my car to put in gear and has been coming on more and more lately. Usually stays on when I first start and doesnt shut off until I turn off and restart vehicle.
Service shifter alarm, all lights on gear shifter light up. Goes away when vehicle turned off and restarted. Came back on less than a week later.
Was driving and vehicle stopped moving. Pulled over and service electrical throttle control came on. Finally got the vehicle to drive. Check engine light is on now.
Electronic throttle control light came on- this has happened three times, once whild driving and twice when starting the car and it was in park.
'service shifter' error code started appearing on dashboard with all gear lights lit up next to the shifter. Problem resolved itself after restarting the vehicle. Mileage at approx 37k miles, identified as 'transmission shift electrical failure' by jeep dealership and replaced for around $700
This is the second since august 2018 that I have had to replace the battery. First time it gave me a warning light that there was a problem with auto start. Then just never would start again. This time there was no warning. The car was in park, shut off and wouldn't restart. Battery tested at dealer and now I have to replace it again. The battery says it has a 36 month warranty but dealer says I have to pay full price for new because it's a common problem with the auto start that fries the battery!
After owning this vehicle for one week the service shifter light came on and all the lights by the shifter came on. Pulled off the highway shut car off and restarted. Lights were off continued to drive home . Light has come on again , always goes off after restarting. After reading all complaints of owners online I am concerned that I will have shifting problems going down the road. I can't believe with all the complaints there hasn't been a recall for this problem on this car. I have been back to the dealer several times with no satisfaction.!please , let something be done about this problem.
First incident, vehicle was parked, hence stationary. Vehicle would not start, lights would flicker and a a clicking noise would be heard when starting the vehicle. Vehicle was jump started and let it run for a while, then I shut it off to make sure everything is ok and it did not start again. Same flickering lights and clicking noise. Got it jump started again. Drove to autozone to have battery checked, while trying to park, vehicle just shut off with car on drive. Autozone employee tried to jump start vehicle and it would not start at all. Automatic locks would not lock or unlock the vehicle. Car was then towed to dealership. As of right now, unknown cause of vehicle incident.
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