The steering rack failed about one week after I purchased the vehicle. The dealer replaced the steering rack once, but the same problem happened again about six months later. The vehicle has now been at the dealership for about one year waiting for another replacement steering rack. The dealer informed me the part is unavailable and must be specially manufactured. A loaner vehicle was provided while waiting. This repeated steering system failure is a serious safety concern.
2018 Jeep Cherokee steering problems
30 complaints (4% of all complaints for this car). Typical mileage when it fails: 24,528. 3 crashes reported.
- owner complaints
- 30
- of this car's complaints
- 4%
- typical mileage
- 24,528
- crashes
- 3
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee steering problems in other years
Specific symptoms reported on the 2018 Jeep Cherokee steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2018 Jeep Cherokee owners say
Most recent owner complaints, unedited.
My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my jeep Dealership-Hendricks at least four times over the years and they drive it, say they find nothing and return it to me to bring back if the problems arise again. HELP before this car kills me.
Regarding Recall Transport Canada Recall 2025-012, also known as Safety Recall 01C and the federal safety agency ID Number: 25V011000 My Jeep has the service 4WD message displayed on the dash along with the noise/vibration/grinding as described in the same recall for other Jeeps for my model year. I'm not sure if this recall needs to be expanded but I'm curious to know what the process looks like as my problem is identical to the other Jeeps effected by this recall but my Jeep isn't listed.
I keep getting a “service shifter” message and all gears light up red. This has now happened about 15 times. I asked a dealership about it, but they said they would have to correct all of the wiring. I saw that many other jeep cherokee owners also experience this same issue and it does not go away.
At exactly 37000 miles my service “shifter light” comes on every 4-5 days. I’ve noticed in the warmer months it comes on more frequently. During the cold winter it came on twice. It’s becoming warmer again and it’s popping up often. My husband has a 2017 jeep Cherokee with the same exact issue. Our dealership gave us no answer to this problem. Not sure why, i just hope this doesn’t cause a major issue or hopefully a recall soon to fix this!
Turn into our street, windshield whippers came on. Fuse blown, take out still stay on. Kept changing them, Fuse kept blowning. Replace mod with turn single, wheel part. Pic sent. Worked two weeks, did it again. Now they are saying it's the radio is pulling to much, relay needs to be replace the radio. Which mileage, radio, back up camera, whatever else is connected together causing the problem. This safety problem because back up could hit someone or something, whippers just coming on scared, hurting window, windshield whippers it self if dry out. This should be recall and concern. I don't understand why this not. Jow it's taken so long figure out problems at car place. They took the suv apart still cant figure problem out. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This vehicle is designed to be a flat tow vehicle for a class a motorhome. No one made me aware of the death wobble and this caused an accident which could have been deadly. We did 13,000 dollars in damages to my motorhome and jeep. After hours of research i found this to be a common problem from Jeep. i contacted the local jeep service department and they were not aware of this. Come to find out there is a jeep part to correct the problem, at a cost of $286.39 and a labor charge of $460.00 to install. If jeep is aware of this problem, why are they not advising the public to not flat tow this jeep until the necessary parts are installed. There is nothing in the manuals regarding this problem!
1) Engine turns off while driving the vehicle and the dash tells me to shift it into park. After the car is stopped and shifted into park it makes a starting noise as if you are trying to start the vehicle as if it is flooded, but it will eventually start after approximately 30 seconds. After approximately 30 seconds the vehicle starts sometimes without even pushing the start button. 2) The vehicle dies often when turning, driving over small amounts of snow, backing up, or exerting the engine at all. It usually does not shut off while driving straight down the road without exerting any energy unless there is snow causing the engine to exert any energy. This has caused safety risks to me and others in the following manner: a) It has caused me to stall while turning onto the highway from side streets which I have narrowly avoided being t-boned and side impacted. This can cause injury or death to myself, my passengers, pedestrians, and traffic. b) It has caused my vehicle to stall while on the roadway when it exerts energy due to snow and causes me to spin the vehicle out of control in traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic. c) It has cause me to stall while backing out, or pulling out of parallel parking with traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic.
while driving about 50 mph, I suddenly lost steering and many alarm lights came on. the car was very difficult to steer and I had a difficult time to return home
Car shuts down after seeing "service shifter"
Questions about the 2018 Jeep Cherokee steering
Does the 2018 Jeep Cherokee have steering problems?
Owners have filed 30 complaints about the steering of the 2018 Jeep Cherokee, 4% of all its complaints.
At what mileage do 2018 Jeep Cherokee steering problems start?
The typical (median) mileage in owner complaints is 24,528 miles.
Was there a recall on the 2018 Jeep Cherokee steering?
There is no recall for this problem on this model year.
What year does the Jeep Cherokee have bad steering?
The Jeep Cherokee model years with the most steering complaints are 2019 (120 complaints), 2014 (119 complaints) and 2015 (59 complaints).
Other 2018 Jeep Cherokee problems
Transmission 299Electrical 190Engine 159Brakes 38Fuel system 26Driver assistance 24Acceleration 20Airbags 16Suspension 9Body 4Seat belts 3Visibility 3Wheels 3Lights 2Seats 1
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