The service shifter light keeps coming on. Sometimes when stopped in traffic the vehicle’s transmission will shift from drive, to some unknown position, then the engine will stall out when attempting to go forward with traffic. The car will then not start and the shifter will not allow any gear shifting to be done. Can not be put into neutral in order to be push or easily towed. This has happened 4 time within the past 18 months. Each time the dealership acts surprised and responds that they have never heard of a service shifter issue before. They tried a software update, which didn’t help. They also stated that they could replace several parts that added up to over $2000. Stated it wasn’t their problem since it is out of warranty. Yes, it is available for inspection. Always being out in risk at busy intersections due to a potential of being hit in the rear end of the car because people expect your car to be moving. Have had several cars swerve at the last minute barely missing me. And having to exit the vehicle is even more dangerous. Yes, the dealer has seen the issue along with an independent repair shop. Service shifter message is on most of the time but no one really knows how to fix it.
2018 Jeep Cherokee engine complaints
Page 3 of 6: complaints 41 to 70 of 159, newest first, as owners wrote them.
1) Engine turns off while driving the vehicle and the dash tells me to shift it into park. After the car is stopped and shifted into park it makes a starting noise as if you are trying to start the vehicle as if it is flooded, but it will eventually start after approximately 30 seconds. After approximately 30 seconds the vehicle starts sometimes without even pushing the start button. 2) The vehicle dies often when turning, driving over small amounts of snow, backing up, or exerting the engine at all. It usually does not shut off while driving straight down the road without exerting any energy unless there is snow causing the engine to exert any energy. This has caused safety risks to me and others in the following manner: a) It has caused me to stall while turning onto the highway from side streets which I have narrowly avoided being t-boned and side impacted. This can cause injury or death to myself, my passengers, pedestrians, and traffic. b) It has caused my vehicle to stall while on the roadway when it exerts energy due to snow and causes me to spin the vehicle out of control in traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic. c) It has cause me to stall while backing out, or pulling out of parallel parking with traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic.
My Jeep has been randomly stalling while driving in the city. The check engine light came on. I had to tow my Jeep to the dealer. They said it was because of low oil. I just had an oil change 3 weeks ago. The oil life was at 100% when I got the oil changed. When the car started to stall, it said 50% oil life. The dealer found no oil leaks. I have read on here that this has happened to several consumers with the 2018 Jeep Cherokee. Further investigation is needed on this issue.
My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Service shifter light comes on and stuck in whatever gear due to all the lights light up and you don't know what gear it is in , TSB has been issued for jeep cherokee and dealership wants to charge diagnostic fee , this is a manufacturer defect and needs to be a recall !!! ASAP
The indicator came on stating the engine was running hot. Turns out there was a leak in the radiator. My car is less than 4 years old and just hit 60,000 miles. Is this the normal life for a radiator? I feel like it might be faulty and should have lasted longer than 3.5 years.
Engine shuts of while driving
When the car detects low oil it shuts off. The engine sputters and the car will shut off- even when driving- causing a safety issue. There is NO LOW OIL indicator light. I had pulled from my street into a busy highway and the engine sputtered and turned itself off. I could not restart it. Happened today and also happened in December 2021.
Vehicle has stalled on multiple occasions. Safety hazards include stalling in middle of intersection and being stranded. Call out for service at this time, therefore problem has not been reproduced or confirmed. Not inspected yet. No police involvement. No warning light-including battery or engine light- upon initial start of vehicle. Battery and engine warning lights visible at time of stall. Battery was turning over but engine not engaging, however, able to restart vehicle after multiple attempts. No jump start required. Warning light disappeared after restart of vehicle and only reappeared upon subsequent stalls. No apparent issues- other than stalling- while vehicle is driven. Problem has been very inconsistent.
While driving, vehicle shuts off without warning, this has happened 3 times even though the car was supposedly repaired with a new battery and a new alternator.
My car will randomly shut off going 60mph. I will start it back up and it will make a pop sounds and give a little gas to go and it acts like I I’m giving it more gas than I am. I have almost been hit on freeways because of this. This is the 2nd time in 2 years. I took to a dealership and was told they had to rest my motor but gave me no paper work on that
The contact owns a 2018 Jeep Cherokee. The contact stated while driving 35 MPH, she started to smell a burning odor. The contact stated no warning light was illuminated. The contact's father inspected the vehicle and noticed that the oil level was low; he also noticed that there was an oil leak but could not determine the location of the oil. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 17V670000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
This vehicle is a 2018 jeep with 37700 miles on it. When driving the recently it would stall in traffic. Then it was difficult to restart for a few minutes then it would start again. But yesterday it stalled in city traffic and wouldnt restart. No error message on the dashboard. So i had to have it towed to the dealer. The dealers early assessment is that their significant oil loss in the engine. The engine appears to be damaged now. From the recent oil leak. Dealer stated its not from owner neglect or abuse of the vehicle. The engine shouldnt fail for a 3 year old car with 37,000 miles on it and no neglect. Its a manufacturers issue. This vehicle is my daughters college transportation. Thank God she wasnt rear ended when the car stalled and wouldnt restart.
Engine stall, shuts down while driving
Coming to a stop at a stop sign and the dash made a ding followed by the engine light coming on, the shifter went into park on its own, the display stated “Shift to park and then select desired gear”, lights flashed on the shifter console. Unable to drive I had to restart more than once. Car barely restarted before I was able to shift again and continue home.
In two instances, I have been driving my car and the car dies. Both times there was no oil. I take my car for regular servicing and oil changes and have also taken it to the dealership as I felt it was burning oil too rapidly. They determined there was no issue but I am having to put 3+ quarts every 3000-5000 miles even with oil changes. But when the oil is low there is no indication and the car will die WHILE DRIVING.
When driving, car completely turns off with no warning. No icons are lit to possibly tell of issue. Car has done this numerous times
When turning and/or accelerating from a stop engine stalling and won’t turn on until after a few tries. Also, oil light for a split second and battery light once stalled. Have had numerous fresh oil changes and once about 50% life on oil give or take the car starts to have these problems.
Had a recall fixed recently. Now showing three Errors. P2122, P0123, P0222
Made a right turn onto a street and heard a single ding(the same ding it makes if seatbelt is off) then the car turned off, the red battery light briefly came on and then turned off. I rolled out of traffics way onto the shoulder and placed my car in park and tried to restart it. Car would not restart initially. After 3 tries the vehicle restarted and I was able to make it back onto the road. - the engine shut off and the power steering went out. these are available for inspection upon request. -The vehicle stalled in the middle of traffic so not only my safety but the safety of other drivers was at risk as my vehicle was turning a corner and not able to accelerate as other drivers came up behind me causing them to swerve. -the problem has not been reproduced or confirmed by a dealer or independent service center however my wife and I have experience the same issue at two different times. -The vehicle has been inspected by the dealership where the vehicle was purchased brand new and they were not able to provide an answer to the problem. -There were no warning lamps or other symptoms prior to the failure.
Car turn off on its own error code P2172 U1428 maybe throttle body. Other Jeep have a recall on this but my vin isn’t included.
Car stalled entering onto highway. Alternator went out.
At random times the message "service shifter" appears, and all of the lights on the shifter turn red. This has happened about a dozen time and has happened when in drive(on highway and streets) and when in park. If I turn the car off and on the message disappears. From all the research I've done it appears to be happening to a lot of jeep (2014-2019) owners. Seems very dangerous!!!
Vehicle is stalling due to excessive oil consumption.....no oil indicator light comes on. But vehicle even when oil indicator gage says there is oil....the oil is low and causes stalling. There is a recall for this vehicle for excessive oil consumption. Stalls when vehicle is stationary in traffic. Brought the car in for oil consumption test. They said everything was normal and to change oil every 3000. Thuis does not fix the underlying issue. Reading online there seems to be a class action suit and dealerships are not helpful with this issue. Nervous to drive long distance especially when no indicator lights illuminate to let you know you are low on oil.
Oil consumption on vehicle with less than 50k miles. 3 to 4 quarts low at every 5000 mile oil change. Causing vehicle to shut down while driving on city street. No warning light to inform you of low oil.
On march 14th while slowing and turning right on a state maintained country road, the vehicle engine stalled and power steering was out with the battery light on.. Vehicle was restarted after two attempts after putting it back into park. On march 16th while driving the vehicle to the dealership, the vehicle stalled at a stop light in the same manner described above on us hwy 421. It took 4 attempts to restart the vehicle. Currently the dealership cannot recreate the stall and will be sending us on our way with this vehicle unrepaired. Many complaints have been found in a simple google search. This is a dangerous condition and will possible cause serious injury or death to the driver and occupants.
I have oil leaking from between the engine and cylinder head which has leaked enough to coat the engine block and is also losing coolant. Dealer diagnosed as a seepage says is normal and says chrysler won't fix it. So according to chrysler your 2.4 engine is supposed to leak and burn oil. This is a fire hazard.
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