I purchased my jeep back in april 2019 and I have been an issue with the gear shift almost every single month to current. My car will literally shut off in the middle of the road and will read "service shift gear". I have to put the car in park and turn it off, wait a couple of minutes for it to crank back up and the the message goes away. This is extremely dangerous because recently this happened to me while driving down the highway! I do not understand why this is not a recall and I have looked this issue up and there are several other people who are experiencing this same problem. I have not been able to get help from the dealerships. Nothing specifically happens when the car shuts off it will just do it randomly.
2017 Jeep Cherokee electrical complaints
Page 9 of 13: complaints 221 to 250 of 342, newest first, as owners wrote them.
While driving I got a 'service shifter ' message and all the lights on my shifter were lit up. I pulled over turned the car off and it went away. It happend again after my oil change at the dealership. It goes away after I restart the car but seems to be a safety problem but the dealership didn't think so. No message or lights after I restart but it has happened more than once.
The service shifter warning has come on multiple times over the past year. We have taken it to the dealer and have been told they can not find anything wrong. This has happened while driving at random speeds and driving conditions. It is now happening every time the jeep is driven, sometimes before we even get to the end of the driveway.
2017 jeep cherokee service shifter light started coming on randomly at 28,000 miles. Usually turning off the car and cranking it back up would make the service shifter light go away. Now after only owning the car for 2 years it is starting to shift out of gear and the service shifter light stays on most of the time. Sometimes driving down the road and the shifter light will pop on out of nowhere. In the two years I've owned it I've only put 20,000 miles on it. Left the dealership today to find out this part is not covered in the powertrain warranty. I've gotten one quote for $800 to replace the shifter bezel and wiring harness. This is a 2017 with only 40,000 miles. All over the internet jeep owners tell of an identical story with their jeeps. Jeep needs to own up to this being a faulty part. I should not have to spend this much money to fix a faulty part. Will never buy a jeep again
Driving down the rd service shifter light comes on , then pull over put car in park then the car just turns off in the middle of the rd. You have to crank and crank to get it started back while in the middle of the rd. I almost got run over on the highway where the speed limit is 65. I'm scared to drive my car for the fear of causing a accident and getting killed. I have a 8 year old daughter that o transport daily. This is a safety issue and lots of others are having this problem when I googled what my car is doing.
Have owned my 2017 granite jeep cherokee latitude 3.2l v6 SUV since august 2017. Several times a year am instructed by on screen message to return to park and then shift to drive again. On 01/24/20, with 24,000 miles, when I started the car a service shifter message come up on my screen. It highlighted all my gear lights red and the screen was locked to service shifter. I turned the car off, waited a few seconds and the car started normally. However, in searching for the issue online found that over a hundred jeep owners had a similar experience. Suv recall t52: reprogram transmission control module was resolved @ roseville jeep 05/01/18. Several jeep owners said that the issue recurred even after their shifter was replaced. Please escalate this issue to a recall and investigate what must be done to resolve this issue so that we are not charged for an issue the manufacturer has not been able to rectify.
This is the 2nd time my "service shifter" has come on the screen and the prnd lights all turned red. The car was driving normal and I was in a parking lot doing about 15mph. The 1st time I had just come to a red light just after leaving my home which I quickly returned. I have read about people having this issue and the car suddenly shutting down. It's very scary when this comes on.
While driving my car all of a sudden said service shifter and all of my lights on my shifter lit up as well. Light would not go away, no other lights came on, however when brought to be looked at, nothing to be found on diagnostics. The light comes on frequently while driving and not driving, highway and city streets. Also happens very frequently, the light isn't constantly on, but comes on sporadically, turns off when vehicle is turned off.
I have had an issue with my service shifter light being on. A few months ago it came on and I turned off the car and it went off. Then later it came on and has stayed on for several months now. I took it too the dealership and they advised me there was nothing they could do for it. I have seen this same issue with many other jeeps and hundreds of complaints from other owners. This issue needs to be corrected and a total recall for all vehicles experiencing this issue. It is dangerous for all these vehicles driving out there with this problem. Someone could be seriously injured or even worse. Please take action on this matter!
Car stopped on me and keeps doing it before it does it says service shifter I have contacted jeep , I have went to a dealership. But no one has helped and my 2 year old was in the car yesterday when I locked while I was driving
I was driving when my car locked and told me service shifter, I immediately call jeep who told me to go the dealership near who told me they couldnt do anything because it hasn't been recalled
Driving to drop my kids off at school a "service shifter" message came up and my pndr+- were all red. I was close by a dealership so I took it slow and pulled it right into the service area. I left the car running so they could see what it was doing. After about 1 hour of looking at it they told me that it was consider an electrical problem and no longer covered under my warranty that ended at 36,000 miles and I'm at 49,000. And that my extended warranty wouldn't cover it either, so it would be up to me to cover the cost at $135.00 one part, $30.00 for another part and for 1.5 hours labor. With all these complaints over the same thing you'd think this would be a recall by now, whos to say once I pay to have it fixed that it wont do this again
Driving and all of a sudden it pops up on my panel to "service shifter" and all the gear indicator lights light up in red. The only way to clear it is to pull over and put jeep in park and turn off engine. Upon restarting all is back to normal. This is the 3rd incident in about 4 weeks.
This first started back in september 2019 turned the car on and the 'service shift' light came on. Followed by the check air bags. I turned it off and back on again, and it was gone.then about a week later, the same thing happened - then a few days after that, my engine light came on. Also happend while I was driving down the freeway.
Service shifter the car turn off on major highway
Several times now (7-9), message 'service shifter' appears. At same time all red dots along side the shifter illuminate (red). While to message is visible the cruise control is disabled. Turning car off and restarting in most cases eliminated the message, red dots not illuminate and cruise control regained functionality. Have not noticed any other electrical problems with the vehicle while the message was in view. These events always happened after the vehicle has been in motion, has not had upon initial startup.
After 19,000 the display showed 'service shifter'. The display is locked (unable to navigate to any other screen) and the red lights on the gear shift are illuminated. If the engine is turned off and back on the message and lights disappear only to reappear after another 100 miles. This happened while the vehicle was in motion on all three occasions.
Service engine light is coming on. We just bought this on 12/28/2019 with 46198 miles. Sifter issues. Light came on as driving down the highway at normal speed.
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. This problem is rampant among 2017-2018 jeep cherokees!! The dealers are unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ' and the problem always returns! The website https://www.cargurus.com/cars/discussion-t68742_ds990296 alone contains the stories of over 80 jeep cherokee owners who have this ongoing problem. Imagine how many jeep owners across america are suffering with this issue! Jeep replaced the 2014 shifters that were recalled (the ones that killed star trek actor anton yelchin in 2016) with this new shifter - and this one is just as bad! These vehicles must be recalled!!
2017 jeep cherokee trailhawk. Service shifter light came on under bumper to bumper warranty the dealership replaced it. Now at 59,000 miles the light has came on again. Just randomly usually when in motion. If you park and turn the car off for a few minutes and then restart it the light usually resets and wont come on for a few days or 100 miles or so. This has been a recurring problem for us and many other jeep/dodge/ram/chrysler owners.
When starting vehicle a "service shifter" notification appears on dash and all lights by shifter illuminate, in order to reset you have to shut vehicle off and restart and then it may or may not do it next time you start vehicle, it does not seem to stop you from shifting vehicle into desired gear however is definitely something that needs to be covered under a safety recall. My jeep is currently in shop for repair, they called me and told me the bezel and wiring harness have to be replaced per a bulletin that is currently out but I have to pay $100 for my extended warranty to cover repair. This should be a recall due to the fact that it is happening to so many people and is not something that should be happening.
I left work today at 4pm made a right hand turn onto a bridge and I noticed I couldn't accelerate and two engine lights came on the dash and my car completely turned off on me and I broke down. I was stuck on a high trafficking area on a bridge when this happened. I've had my jeep for 2 years and never once had any issues and never once felt like it wasn't a safe vehicle. I don't feel safe to drive my jeep now and want it checked out completely before this happens again to me.
There is a shifter error that comes up on dashboard and all lights come up on the shifter stick while driving the car. This happened to me twice over one night while I driving and I am concerned with the safety of my vehicle. See links below. Https://www.cargurus.com/cars/discussion-t68742_ds990296 https://www.cargurus.com/cars/discussion-t68742_ds947921 https://www.jeepforum.com/forum/f309/service-shifter-mil-15-diesel-3768705/
Service shifter light comes on when starting vehicle up and when driving. Took into dealer replaced shifter and light still comes on. Been going on for over a year now. Dealer will not provide loaner cars and vehicle is almost out of warranty, this is a known issue and a recall needs to be issued.
Twice while driving this car in cruise on the freeway the center screen displayed "service shifter". All the indicator lights on the shifter panel displayed red. The car operated normally and the problem disappeared both times after turning the car off and back on again after stopping.
When driving, an error message popped up and said "service shifter". On the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse). I immediately pulled over. After I restarted the car, it went away. I went online to see if this was a common problem, and there are all kinds of complaints. Many of which, jeep had no idea how to fix. Most complaints also stated that it went away, only to come back after another 1000 miles or so. If there are so many complaints, and jeep is obviously having a problem identifying why, shouldn't this be a recall? There is obviously a fault in their product or wiring. This is going to cause serious accidents and/or lawsuits. Please help.
My gear shift prnd letters will randomly light up with a warning being displayed saying service shifter. The light comes on randomly while driving or while parked. The light shuts off when the car shuts off and turned back on but comes on randomly again periodically.
This vehicles had a recall on something that has to do with the transmission- the dealership claims to have corrected the issue. However, the vehicle in question is still having slipping issues. Also just recently I noticed when starting my vehicle with the fob it stays on 30 secs and cuts right back off. The tire feature isn't always correct either it says I need air when I don't. I'd like to know how many other consumers have had the problem with the remote start feature..
The service shifter warning appeared and all lights on the prndm turned red. Vehicle eventually started to stall out and lead to a misfire from cylinder 2
While driving the vehicle the service 4wd light came on and a day later the service shifter light came on. This is in addition to the issues ive been having with the service air bag and the seat belt light that contantly stays on.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Jeep Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history