Brand new jeep rail hawk 34 miles at time of purchase 410 miles knock sensor and check engine 1812 miles etc and map sensor 2325 miles etc the last two times lost all throttle and no power going up vail pass in co. Almost rear ended by a semi and had to pull over on the shoulder, limp mode.
2019 Jeep Cherokee engine complaints
Page 14 of 17: complaints 371 to 400 of 473, newest first, as owners wrote them.
Vehicle hesitates when accelerating, causing a lag in motion. Have had issues where lack of acceleration has placed my wife and I into a dangerous situation of being in an accident, like when trying to merge in traffic. This has been happening since my wife bought the vehicle in november, 2018. Took in to the jeep dealer in colorado springs and was told that nothing could be done until jeep decides to issue a software update. Have seen similar complaints (hundreds of them) posted on the federal safety agency and carcomplaints.com . Chrysler/jeep needs to address this problem before someone is injured or killed.
Engine stalls intermittently while in motion turning left and intermittent delay between pushing the gas pedal and having acceleration start when traveling at moderate speed. Engine already replaced under warranty with the same symptoms occurring. Engine replaced at 5k miles, symptoms repeating at 8k miles. *dt
My vehicle stalls upon acceleration z I've been told it was bad gas as well as needing an oil change, but the problem continues. *bf consumer stated my current mileage is right at 15,000. I first noticed the stall issue shortly after purchasing the vehicle in july of 2018. I received a notice of a recall that could cause the vehicle to stall. It required reprogramming and that was done in october. I have noticed the stalling at various times since then. My last oil change was in april at just under 10,000. I go by the oil life indicator on my instrument panel and I had it changed when I had about 15% left on my oil life. There is not chime or warning that pops up when the stall happens. I am usually accelerating after having to slow down or stop. The rpms redline, but the vehicle feels like I am pushing the brakes. It will then "kick in" and accelerate at a high speed even if I'm barely pressing the gas pedal
Vehicle with 23 k miles with oil consumption and coolant problems, with no indicator warning of low oil or coolant level. This vehicle could shut off with no warning, which could cause an accident. This is a brand new vehicle that now will have to go through oil consumption program. According to numerous online complaints, this issue has been ongoing. This could be a potentially huge safety issue that needs to be addressed and/or recalled immediately.
I noticed a lag in a increase in speed & stalling in the engine when the vehicle is in operation.
Slowed down before an intersection and when I accelerated, the engine quit and I lost power steering in the middle of the intersection. Have had the car for only one month, 1200 miles on it. This is a dangerous situation.
This vehicle is using 4 qt of oil for ever 3800 miles traveled. It has a capacity of 5.5 qts. The oil warning light does not come on when the oil is low. My experience with this is when I was making a hard left turn the car shut off while driving on a busy 3 lane roadway. When this happens, all the warning lights blink such as oil, battery, transmission. I had to put the vehicle in park and restart the engine. The car was brand new. Only 3800 miles on it. When I called the dealer they said to check the oil. It was 4 qts low. This has happened again just recently at 19990 miles on the vehicle.
My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. When I called the dealership the guy that's in services didn't care of my concern regarding the cherokee turning off while driving during traffic especially in the freeways, all he kept saying yup yup yup. He kept telling me he has a paper stating that jeep cherokees new models are built like that now. All he offered was to do an oil consumption test which I have to make an appt for and go every 1,000 miles to get it read. I mentioned that the compass has the same type engine, however, with the compass I would go 5,000 miles or more. I cannot continue to pay for a car that puts me and my family at risk for accident. My car turns off completely all the lights on the dash board turns on before turning off and states it's the battery when it's not the battery. Why hasnt this been recalled or fix my chrysler or fiat! The first time it happened was around christmas time then 3 months later. I had to get my first oil change before the 3 months of getting it.
Everything down to the engine has been replaced and still having problems with the idle being high sitting or moving, usually a very quite vehicle is now loud, smells like gas is leaking, auto shut off works sometimes, the unlock button on the handle most times won't unlock, when there's no one in the jeep and the button is pushed on the handle it says to push break to start the vehicle while still trying to unlock the doors and outside of the vehicle, hesitates to take off at times while pulling out from a stop sign or to pass someone
I purchased a 2019 jeep cherokee and in less than 3,000 miles the car broke down. It gave no indication, just completely shut off while I was driving in the middle lane of a fast-paced highway and almost killed me. The dealership told me it was low on oil and they assumed since the car was so new then maybe it hadn't been properly filled. As the vehicle approached 6,000 miles, the issue occurred again and the car was stalled in the left lane of a small road, blocking traffic. Now they tell me that there was a defect with the engine and that it is burning too hot and, therefore consuming the oil at a fast rate. I can't tell you how shell shocked I was to have my brand new jeep vehicle stall twice on me in the middle of traffic and had no idea how dangerous the motor was. I have spent a significant amount of time and energy trying to get this vehicle fixed as well as not having a mode of transportation as it stays in the shop for I don't know how long. Bottom line, I would like to hear from you directly about what my rights are as a consumer regarding this issue and the lemon that we leased. I want to know what your company does to make things right for their customers. I am a lifelong chrysler buyer, have been very loyal as a customer, but the treatment I have received so far from the dealership and throughout this entire process has been extremely disheartening.
On 6/8/2019, I pulled through my gate, left the vehicle in park to close the gate which takes a few seconds. My vehicle completely shut down. Restarted, AC was off, audio also off. Drove for about 35 miles, made 2 stops, all ok. Next leg of trip approx 20 miles, coming into another town and approaching traffic light. At the light as I stopped, the vehicle again shut down in drive at the stop light in considerable amount of traffic. This was not the auto stop/start, it shut down again. Had to put in park, it did restart, and again, AC off, audio off. Proceeded to my next stop where the vehicle tried to shut down as I pulled into parking spot, I was able to complete parking. Upon returning to the vehicle, it started, but now have back up camera failure which has not worked since that episode. This was terribly dangerous as I was in a lot of traffic and was helpless until I got it to restart.
Vehicle randomly stalled while driving. Had oil changed by dealer very recently. Unknown cause. Based on recalls for related vehicles, possibly caused by faulty transmission or electrical system. Occurred after stopping at a stop sign, and then accelerating up to 45 MPH on a busy road. Shortly after accelerating, the touchscreen went out, the vehicle stalled, and the battery light came on. Was luckily able to pull off on a small area at the side of the road to let other cars pass. Was only able to get going again after turning off the engine and restarting it.
Just purchased vehicle 3 days ago. Has 3,300 miles on it. Every time I've driven it today, the radio volume and reception fades in and out. On every channel. I don't live or drive in remote areas, so it is not a signal issue. I enjoy listening to music while driving, but this was so annoying that I rode home in silence. The fade in and out happens regardless of motion of the vehicle or volume I turn it up to.
After an intersection stop and starting to accelerate during a right turn and car in motion, the car engine stalled. The dashboard showed 0 RPM and just the battery indicator on. Park over the road shoulders, I could start the engine again after 2 attempts. This has happened 3 times as of now, 2 times last week (may 10 and may 11 2019). Went to the jeep dealer in pineville, charlotte, nc. They suppose executed the work order for the safety recall u86 (the federal safety agency recall number 18v‑523) on may 11. But today (may 13 2019) the car did exactly the same in the same intersection like the first time. Car has only 4,250 miles. Consumer stated I went to the dealership as I saw "oil pressure" error message on the dashboard and noticed abnormal low engine oil level, having just 4,000 miles. During the recall service, they suppose checked all levels including the most important one: engine oil. So, after a oil change and oil level replenishment, the jeep cherokee is working well since then. Consumer took the vehicle to another dealer to get oil change.
First incident took place yesterday when slowing down to stop. The car died and I lost power steering and everything went blank. I sat for 10 minutes due to not starting up. It sounded like a grinding noise when I went to turn it over. After starting it back I took it to the dealership. They stated it was a recall and it was fixed. Well this morning I went to slow down at a stop sign when I went to accelerate the car died, I was stuck in 4 lanes of traffic. I finally got the car restarted and took it back to the dealership. They stated that they changed my oil and could tell that in looking into the issue that's what it is. They are going to keep the car over the weekend and let me know. However my friend has the same 2019 and her car has done the same thing after an oil change. Something has to be done before someone gets killed.
While operating my 2019 jeep cherokee the vehicle has stalled while in motion on 3 occurrences. Each time it stalled the vehicle was unable to be restarted. It has had to be pushed out of traffic to a safer location and then taken back to the dealership. Multiple repairs have been made by the dealership to the fuel system with an assurance that the problem is resolved. The problem is still on going. This is a serious safety issue that occurs without warning in a moving or accelerating vehicle and will result in an accident. My family does not feel safe in this vehicle. The vehicle is < 60 days old and < 3000 miles.
At about 1200 miles, dashboard lit up, car stalled and needed to be towed. Dealer changed battery. Bringing home form dealer, happened again. Dealer had it two weeks. Picked it up and at 1600 miles, happened again. Dealer had it three weeks and changed out computer. Picked it up and next morning dashboard lit up. Stopped car before it could stall, and had it towed to dealer. After two weeks I picked it up. I don't want to drive it. 4 times in for the same issue, and over 45 days in the dealer. Dashboard warning lights: airbag, braking, park assist, electronic stability, battery, lane warning, etc. If there are warning lights on the dash, it lit up like a christmas tree. All issued happened while the auto was in motion
Tl* the contact owns a 2019 jeep cherokee. While driving various speeds, the vehicle lost acceleration and then lunged forward. There were no warning indicators illuminated. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 4,250.
Transmission jerks from 1st to 3rd gear, gives you wipe lash,
Car stalling while driving
When my vehicle is in motion, driving through city streets, and I try to apply the break it accelerates instead. The RPM's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and I do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in nov of 2018 this same vehicle from one week of purchase would stall while I was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time I will not be able to stop the car before causing an accident.
March 2019 I was making a right hand turn going about 4-6 MPH onto a busy highway, when all of sudden my vehicle stalled in the middle of the lane I was turning onto. All the dash lights turned on. I placed the vehicle quickly in park , restarted the vehicle , placed it in gear and hurried to get out of the lane of travel. I then noticed a warning light , it's the auto stop start symbol with a circle around the a with an exclamation point near to the mileage area. Thankfully I took a picture of this error. I took my vehicle to napleton and the service advisor stated that the vehicle could have a battery issue or the oil in the vehicle was low. The best thing about the error sign is, that it clears after you shut your vehicle off and restart it. Even after showing the picture of the error the service department can not duplicate the issue. Stated the vehicles system is not showing any error codes when they plug in their code box. It's been already 4 different occasions my vehicle stalls while turning or stopped at a light trying to move forward. I guess chrysler will not recognize the issue they are having with these vehicle until someone loses their life and they get sued for damages. I shouldn't have to deal with a stalling problems a new vehicle with less than 5000 miles.
Issue started at 3,500 miles. When making a right or left turn a chime would go off and the battery or engine light would come on, the d for drive would flash on the console, and vehicle was basically stalled. Trying to accelerate did nothing. Had to turn car off and back on. Dealership said it was low on oil and car went into self-preservation mode. Happened two more times before I hit 7,500 miles. Dealer kept adding oil each time. Was told this engine had a harder than normal break in period up to 7,500 miles. Was told to come back for oil change in another 5,000 miles. Oil was checked at 1,000 and 2,000 miles and was not low. At 4,100 miles the issue started again and happened three times driving to work and then once going to the dealer. The jeep is back at the dealership.
For the third time, the vehicle has lost power at highway speed. It starts coasting and the motor runs but depressing the gas pedal has no effect. The last time it happened, we were on a curving mountain road and almost got run over by an 18 wheeler. Third time this has happened and the dealer has not been able to fix. This has to stop, brand new car stalling at highway speeds. Each time we were at highway speeds. Multiple lights come on the dashboard, see attached photo.
Car radio/computer turns off several times while driving, won't reconnect to carplay (which has navigation) until you stop the vehicle and restart the engine, car does not register fob action (unlock, restart, open tailgate, alarm) and the batteries were good and the car didn't give alert that no fob was detected. Once I finally got in the car, the engine wouldn't start.
Right after leases the new car , drive down to highway engine light on staring wheel not moving , stop the car side of highway, tow the car to other jeep dealer ,day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.
The vehicle's electrical system does not work properly. The uconnect screen fades in and out to total blackness. You cannot read anything. There is no way to change any of the settings. I had to turn the car off, start it again to get the screen to come on. It is dangerous when you are driving and have to guess what is happening on the screen. The radio does not work right. I start the car and it either comes on full blast volume, and then fades out to no sound, or it just has no sound at all. I followed the owner's manual to reset the uconnect system using the uconnect menu reset button. That did absolutely nothing! I cannot trust the car or the screen in the uconnect system. The second issue and it is a big one! The car stalls when you step on the accelerator! I tried to pass a car, and stepped down to accelerate and the jeep stalled! I almost wrecked! When you step down on the accelerator the engine feels like it is going to stall. I am not a mechanic, so I do not know if all of this is electrical, or engine related. This is an on going problem.
2019 jeep cherokee latitude 2.4 liter 4cyl engine shuts off while driving. It has stalled once and shut off twice. August 31, 2018 the engine shut off for the first time while driving. I reported it to the dealer. November 2018 - jeep issues a recall - jeep cherokee vehicles equipped with 2.4l engines. Improper transmission calibration may result in a stall. Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began november 2, 2018. The dealer fixed this last november 2018. Yesterday the jeep stalled and today march 21, 2019 the engine shut off while driving. I drove it directly to the dealer today. I was rattled. Each time this has happen I have been fortunate driving slow and in residential or remote areas. Others have not. There are hundreds of complaints online. This is a serious safety issue.
Tl* the contact owns a 2019 jeep cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield chrysler dodge jeep ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the ABS unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.
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