My wife was heading home from an appointment on the freeway. When she got on the freeway meter she tried to accelerate onto the freeway but while doing so the car made a beeping noise and a warning sign was flashed. She did not get a look at the warning sign but then the SVC 4WD came on. She felt a severe stall with engine power and got really scared. We were lucky she wasn't going full speed on the freeway when the incident occurred. She wanted to pull over on the side of freeway immediately, but due to it being dark she thought it was unsafe especially with the debris that was present. She limped to the next freeway exit due to the car not being able to let her get past a certain speed she says was around 55 MPH. Since then we have viewed the car as a hazard to our safety to drive.
2020 Jeep Cherokee electrical problems
36 complaints (11% of all complaints for this car). Typical mileage when it fails: 8,000.
- owner complaints
- 36
- of this car's complaints
- 11%
- typical mileage
- 8,000
- crashes
- 0
- recalls
- 0
Which part fails
- Body control module/bcm1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee electrical problems in other years
Specific symptoms reported on the 2020 Jeep Cherokee electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2020 Jeep Cherokee owners say
Most recent owner complaints, unedited.
Driving after work on 53S my jeep decided to only go 5mph engine light turned on among other light. Svc 4wd. Had to pull over the interstate shoulder that’s under construction and had very small space to park without getting hit by others.
Sudden total loss of power steering assist while driving over a small pothole on Pearman Dairy Road. Full details, diagnostic trouble codes (U0420-00, U0010-00, U1428-00, B2309-64), and Jeep case reference 97368807 are fully documented in the attached formal PDF letter
2020 Jeep Cherokee Limited AWD, VIN [XXX] , approx. 111,355 miles. Reporting serious safety concern: repeated/worsening electrical system failure with intermittent loss of power steering assist. For nearly a year, Auto Start/Stop warning and battery warning lights have appeared. During episodes, power steering assist can stop working, especially at complete stops, making steering extremely difficult when stopped, parking, or pulling out. Battery, alternator, battery cables/connections, and belt have been replaced, but issue continues and is worsening. Recently while driving, radio shut off, dash/instrument cluster began shutting down, blower motor cycled on/off repeatedly, and windshield wipers slowed while raining. Warnings included battery/charging, Auto Start/Stop, Service Electronic Stability Control, Service Park Brake, ABS, traction control, check engine, and Blind Spot Alerts Unavailable. Vehicle vibrated/ran rough, sounded like it might stall, then revved back up. Burning smell noted after failure and possible smoke near rear after shutdown. Vehicle was towed home due to safety risk. After tow, vehicle restarted but same warnings returned within minutes and radio/dash failures repeated. Concerned this is system-wide electrical, charging, power distribution, ground, or steering assist failure that could cause loss of steering assist, visibility systems, or safety systems while driving INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At about 50,000 started noticing a shift in transmission noise, and a new “burnt smell”. There was a delay in shifting to a lower gear. Took to a shop 2x different times for them to say it was “normal”. SRV 4x4 light came on after 2nd time in shop. Went in again for light diagnostics, to find that PTU actuator is faulty and is a KNOWN issue in this vehicle. Repair $5000.00 with a back order on the part of over 900 people! Jeep fix and own your mistake!
When I bought the jeep from the first week on air bag light won’t come on I will notice it flickers but if it does come on it’s for a few minutes and that is it. Ok next thing the seat belts up front and back almost cut you so tight you can’t move and you not even be driving and the seatbelt will just take spells that really hurt my girls don’t even like riding in it anymore. It’s been hectic with my kids and I driving somewhere due to safety concerns
The systems that failed included the shifter, which causes the car to lock so that it cannot shift out of park . This is most likely due to a shifter assembly and/or sensor malfunction. Several months prior to this event occurring (i.e., the car would not start, despite a new battery and consistent scheduled maintenance), this operator of the vehicle complained to the dealership that the car started to feel tremulous, along with the gas gauge reading 30-40 miles below the expected fill on a full tank. The dealership "checked the sensors" and determined nothing was wrong. The driver has been noticing shaking and continued problems with this vehicle shifting in and out of lower gears (1st through 3rd in an automatic V6 engine). The culmination is now this car will not start, and states both 'service shifter' and 'brake sensor service' lights illuminate upon attempting to start the engine. From reading, it is likely to have a transmission range sensor failure, a faulty shifter module, or wiring corrosion. Also, Stellantis (software manufacturer for these sensors) has admitted fault of these sensors in the past, and had extended warranties for some, but not all vehicles. Unable to operate a nonfunctioning vehicle now stuck with towing to a dealership I've not had good results with since the purchase of this vehicle.
After having the issue diagnosed by an authorized service center, it has been confirmed that my PTU has failed and needs to be replaced. Upon further research, I discovered that the PTU part is recalled for vehicles manufactured between 2017 and 2019. However, as my vehicle is a 2020 model, it unfortunately falls outside of the recall window. Despite this, it appears that similar PTU failures are still occurring in vehicles manufactured in 2020 and beyond, indicating that the issue may not have been fully resolved in later models. I am deeply concerned about the safety implications of this issue, particularly the risk of losing power to the wheels while driving. This could lead to a serious accident, especially in adverse weather conditions or on the highway. As a result, I am requesting that you take immediate action to address this problem. I believe this issue is a design flaw or a defective part that has not been fully resolved, and it is in the best interest of both customer safety and brand reputation to address this matter promptly.
Parking break engages when car comes to a stop engine light is on them goes off
Blind spot indicator light comes on and I have no control of the windows. Speeds up to four RPMs or more no matter what speed I am going including while I'm in cruise control. Turns off cruise control while driving. All of these are random incidents but they have become more and more frequent.
Questions about the 2020 Jeep Cherokee electrical
Does the 2020 Jeep Cherokee have electrical problems?
Owners have filed 36 complaints about the electrical of the 2020 Jeep Cherokee, 11% of all its complaints.
At what mileage do 2020 Jeep Cherokee electrical problems start?
The typical (median) mileage in owner complaints is 8,000 miles.
Was there a recall on the 2020 Jeep Cherokee electrical?
There is no recall for this problem on this model year.
What year does the Jeep Cherokee have the most electrical problems?
The Jeep Cherokee model years with the most electrical complaints are 2014 (450 complaints), 2017 (342 complaints) and 2019 (342 complaints).
Other 2020 Jeep Cherokee problems
Transmission 202Engine 49Brakes 30Steering 22Driver assistance 15Fuel system 10Acceleration 9Airbags 7Suspension 7Wheels 5Visibility 4Body 3Seats 2Tires 2Lights 1Locks 1
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