2007 Jeep Commander 4x4: harsh or hard shifting

Filed Sep 1, 2015 · Electrical, Transmission · 68,000 miles · TN

After starting vehicle and shifted into drive, loud clunking noise and grinding began as the vehicle began to move forward. Several dashboard indicator including ABS and stability control lit with "service 4x4 system" message. Took vehicle to chrysler/jeep dealership for service and to have recalls corrected, including manufacturer recall n23 (the federal safety agency recall number: 13v‑175) regarding 'unintentionally cause the transfer case to shift into the neutral position without input from the driver.' first available date for service was 7-15-15. Dealership service department informed me that the transfer case control module (chrysler part no. 56044129ap) was corrupt/needed to be replaced and that vehicle was unsafe to drive. N23 recall still shows under my VIN as incomplete. Part was ordered by parts department at dealership at time of initial service. I waited approx. 4 weeks for the chrysler dealership to obtain the part. After multiple phone calls, I was informed that they received a shipment of the parts, but that there were customers ahead of me waiting on same part. I filed a formal complaint with chrysler and was given a case number and manager. I inquired with the case manager as to why the part is backordered and if the part has malfunctioned on multiple vehicles, then will this be a safety recall issue related to the n-23/13v‑175 recall. After several phone conversations, case manager was unable to provide any useful information about the backorder, stating that backorder is due to "the part is not readily available." the case manager advised that a rush was placed on the part and would be delivered on 8-27-15. The part was not delivered on 8-27-15 after contacting the dealership. 3 calls to and messages left for the case manger without reply. The dealership finally has the part as of 8-31-15 and scheduled for service. More than 6 weeks after the initial service.

Filed Mar 23, 2015 · Engine · 92,000 miles · CA

I have owned this vehicle since new and have been experiencing infrequent and usually momentary engine stalls while driving at highway speeds for years. Each time there was a slight clunk sound and lurch forward - as if the cruise control had just disconnected, and within a second or so everything would be back to normal. But on a recent trip I had three incidents over two days which were much worse, perhaps because they all occurred at temperatures around 0 degrees f.or below. In two incidents, while driving on an interstate at a steady 75mph, instead of the engine immediately recovering, it took long enough that the vehicle had slowed down to 30-35mph before the engine restarted itself. In one incident also while driving at a steady 75mph on an interstate the engine did not recover and I had to pull off onto the shoulder and come to a complete stop with no power. I turned the ignition off and then on again and the engine restarted immediately. I had no loss of electrical power during these incidents, and I have nothing dangling from nor could I have bumped the ignition key. I have always maintained the vehicle according to the service schedule and have had all recalls performed, with the exception of the latest one for which the dealer still has not received the parts from jeep. I took the vehicle into a jeep dealership the same day as the second and third incidents and they said they could find nothing wrong. I asked them if possibly the power controller module recall needed to be done a second time, and they responded that jeep would not permit that.

Filed Mar 19, 2015 · Engine · 107,874 miles · WA

Driving home from meeting approx 10pm. All seemed to be running smoothly. Sudden 'clunk' noise from engine compartment. Engine stalled. Coasted to side of road. All dash lights came on as they do at engine startup...indicating engine not running. Once stopped placed vehicle in neutral. Turned off key and turned back on. Engine started immediately and I completed my trip without further incident. The key did not fall out nor do I have anything attached to it. This is the 5.7liter engine. A review of this issue on the internet once home has returned 100s of complaints from people who have had the same problem with no dealer resolution in any of the cases I read. I do not know if this is related to the outstanding key issue. I purchased this car yesterday so I cannot speak to whether it has happened before. This could be a very serious situation were it to happen in commute time traffic. I see the stalling issue on your list with all the engines used in the commander but I see no resolution. This was from 2007. What has happened with this?

Filed Apr 2, 2014 · Electrical, Engine · 74,000 miles · WA

Starting in september of 2013 while on the interstate traveling at 70mph in the middle lane of 3, the vehicle shut off and the warning lights came on and we had to drift to the side of the road. We got of the road to the side put the jeep in park and after several tries it restarted. We have noticed on occasions after this, while slowing down to turn there is a clunk in the drivetrain. Soon after the clunk starts, that is when the jeep will shut off. It has happened at highway speed and at signal lights. After the first it shut off we took it to a jeep dealer and they put on in on the computed but said it didn't show anything. This has happened about 10 times since september and you take your like in your hands everytime you get on the interstate.

Filed Jul 25, 2012 · Transmission · 10,000 miles · FL

The transmission seems to slam into gear upon release of the accelerator when slowing down upon the automatic downshifting that take place. Sometime is seems quite violent and other times not to bad but very noticeable. I have had this vehicle in for service for this same exact complaint. However the fix the dealer claimed they did was temporary. It is back again and is worrisome to me. Also the driver side widow does not roll up or down properly without slamming hard near the close or open and something inside rattles pretty bad. The dealer also has repaired this and it was also temporary, really never fixed.

Filed Feb 21, 2012 · Acceleration, Engine · 48,286 miles · NJ

My engine light has been coming over the last couple years. In september 1, 2009 took car to dealership because engine light, acceleration slow or stalling,car shaking and transmission clunks into gear. I had 48,286 miles at that time. They did a diagnostic test and codes p0430 & p0420 (catalytic converter efficiency failure. Dealership reprogrammed PCM and stated this cleared the codes. Took car back to dealership 09/18/2009 engine light came back on again. Dealership installed a sopcat converter and 2 oxygen sensor. My engine light comes on again 02/2012 with shaking, riding rough, while driving stalling , accelerating up or down. Dealership replaced PCM, same day getting car back engine light came back on again took back to dealership the following day. Now they state its the catalytic converter. Now my warranty is out. I already paid out for PCM now have to pay for catalytic converter. This should have been replaced back in 09/2009. Both the PCM & catalytic converter was an issue back in 2009 and should have been replaced then. Now I have to pay out all this money. I think its a recall.

Filed Jun 25, 2010 · Transmission · 38,000 miles · MT

Tl* the contact owns a 2007 jeep commander. The contact stated while attempting to pass another vehicle at approximately 70mph, the vehicle made an abnormal clunk noise and the vehicle would no longer accelerate. The contact coasted to emergency lane and shut off the engine. When restarting, the vehicle resumed normal operation. The parking assist warning then illuminated on the warning panel. The dealer was unable to duplicate the failure. One week later while accelerating from a complete stop, the failure recurred. The manufacturer advised there were no recalls and would not provide any assistance. The vehicle was not repaired. There was a previous investigation for the failure however; a recall did not originate from the investigation. The failure mileage was approximately 38,000 and the current mileage was approximately 38,200. The VIN was unavailable.