The crossmebers front and rear were rusted to where the back broke and made the car unsafe and unable to drive
2011 Jeep Compass suspension problems
27 complaints (14% of all complaints for this car). Typical mileage when it fails: 129,000. 1 crash reported.
- owner complaints
- 27
- of this car's complaints
- 14%
- typical mileage
- 129,000
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Compass suspension problems in other years
Specific symptoms reported on the 2011 Jeep Compass suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2011 Jeep Compass owners say
Most recent owner complaints, unedited.
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.
The rear subframe and suspension are rusted. I have been hearing a rattling sound for the past couple of weeks, especially when driving over bumps. When I took the car to my mechanic, he detected a cracking in the rear subframe/suspension due to the rust. If this would totally break it would be a substantial safety risk to myself, the driver, as well as other drivers on the road. No warning lights or messages appeared on the car to warn of this problem.
2011 Jeep Compass with 62,000 miles on it the subframes rod about the wheel almost fell off the arm that holds the wheel fell off the rear frame and that could have caused the real big accident accident would have lost control of the vehicle and they told and dealership told me that the warranty expired 2 years ago it was a 10-year extension on it so they did not do it it's because they used cheap metal and they know they did but they will not fix it I just fixed the rear subframe and all parts going to it and all bolts cost me 1500 dollars I do not think that's fair I hope you look into it because they are robbing people thank you I hope you can do something about it and I can get reimbursed and have my front one fixed too because that is rotted out too I just don't have the money to do both
Please require Jeep/Stallantis to initiate a recall for all 2008-2012 Jeep Compass' impacted by excessive corrosion to the subframe and front/rear cross members due to an inadequately designed AC drain located right above the vehicle subframe. Condensation from the AC drain drips directly onto critical frame structures. Therefore, excessive and premature rusting to the front & top sides of the subframe occurs because the subframe is constantly wet with the operation of the AC, as well as during the winter months while dehumidifying the air. Of course, road salt throughout the winter in the “salt” states further exacerbates the problem. Extensive rust to the subframes have deemed the vehicles unsafe to drive despite being in otherwise good condition w/ reasonable miles. No safety/dashboard lights, warnings, or operational concerns were present indicating potential safety concerns until the driver either experienced a dangerous driving situation or failed a vehicle inspection. Jeep has known about the significant safety implications, yet failed to effectively remediate critical safety concerns. Although Jeep extended a Front and Rear Crossmember Warranty (X69 Warranty), they neglected to properly notify vehicle owners of the extension. They did not make any type of public announcement to inform or warn drivers of the critical safety issues, did not notify owners of access to free yearly inspections to monitor the subframe. Owners using independent mechanics rather than OEM Jeep dealers have not been afforded the same opportunity to access the X69 Warranty Extension & inspections. Jeep has yet to demonstrate sufficient accountability for the ongoing critical safety and security concern. Acknowledging an insufficient AC drain design and issuing a recall for the AC drain, subframe, and front/rear cross members affirm they stand behind their brand, reputation, & value passenger and vehicle safety.
Was told by service center that car was not safe to drive
Front subframe rusted out due to salt corrosion and as Kentucky is not listed as a Salt belt state the recall notice went unsent and the consumer was not advised nor were service locations.
while running errands, a woman pointed out to me that i had dropped the rear passenger side control arm. she was very concerned about me driving it. i assured her i understood. and that with a mile to drive, i would use flashers and drive slowly. the following day my Compass was brought to my mechanic. i received a phone call i never expected! the rear crossmember was rusted out, and the subframe. above that, there was nothing to bolt to! the car was scrap- and, yes, it is available for inspection. this absolutely is a safety issue. the steering became unpredictable, harder to control. i could have lost a wheel, caused an accident that could have been fatal! the disabled car should not be on the road. i did visit the dealership local to me. i carried with me a TSB dated March 2017 about this very issue. i was told my car was "old" and did i get it serviced there? unfortunately, no, i bought it used 2 years ago. there had been a 10 year warranty extension and now my car was out of warranty? i had no notification. and, even so, why would Jeep deliberately ignore all the complaints on THEIR forums? three people at that dealership knew of this problem and said there was nothing they could do. my car is a 2011, i am a risk-free driver, no accident history. the car itself is clean. there is 40,000 miles on it. the previous owner was meticulous with service calls, getting recalls fixed, oil changes etc. the car was solid when i bought it. i did not abuse, misuse, or neglect my Compass in any way. this is a defect on the manufacturer's end. the folks on your very site are detailing the same severe corrosion. the 2011 and 2012 Compasses and 2011-2012 Patriots were affected. there are forums with owners trying to get compensated, trying to bring attention to this.
The suspension has completed rusted through. My mechanic can stick his arm all of the way through. There was a recall on other VINs but not mine so far. There needs to be one since I wasn't told about this safety problem until my mechanic went to replace other parts. I was never told this through any means. Jeep needs to do better. I am now out of a car and will have to pay thousands just to get the parts fixed.
In 2019 my 2011 jeep compass front subframe rusted really bad which cause corrosions. I called Chrysler and advise if there was a recall on this and they told me no. I paid for the repair to get it fix, fast forward to today I took my car in for an oil change and was informed the rear subframe has now rotted and is also causing corrosion. I called Jeep and was advise the recall expired in 2021 and there is nothing they can do. Please be mindful that I was told that there was no recall on this back in 2019 when I called. It is very unsafe for me to drive with my 4 year old in the car knowing that my subframe is severely rotted which is causing corrosions. jeep was not willing to help with this recall and I think it’s insane due to it being a safety issue
Questions about the 2011 Jeep Compass suspension
Does the 2011 Jeep Compass have suspension problems?
Owners have filed 27 complaints about the suspension of the 2011 Jeep Compass, 14% of all its complaints.
At what mileage do 2011 Jeep Compass suspension problems start?
The typical (median) mileage in owner complaints is 129,000 miles.
Was there a recall on the 2011 Jeep Compass suspension?
There is no recall for this problem on this model year.
What year does the Jeep Compass have bad suspension?
The Jeep Compass model years with the most suspension complaints are 2007 (80 complaints), 2011 (27 complaints) and 2008 (26 complaints).
Other 2011 Jeep Compass problems
Engine 40Transmission 37Body 23Electrical 20Steering 19Airbags 17Acceleration 14Fuel system 14Driver assistance 9Brakes 8Seat belts 8Visibility 6Seats 4Lights 3Tires 3Wheels 3
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