Component: Engine / Electrical System / Power Train VIN [XXX] Description of Safety Defect: The vehicle experienced a sudden, catastrophic loss of engine power and completely shut off while traveling at highway speeds. This total engine failure disabled the vehicle on an active highway, forcing an emergency maneuver to reach the shoulder. This incident occurred less than four months after an authorized manufacturer dealership charged over $3,400 to repair the engine's air-induction vacuum and fuel systems. The sudden stalling on a high-speed roadway directly endangered the driver and a [XXX] passenger who were left stranded on the highway shoulder in extreme weather conditions. The vehicle was completely inoperable and required an emergency flatbed tow from the highway back to the repair facility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 Jeep Compass: sudden loss of power
18 of the 294 complaints about the 2016 Jeep Compass describe sudden loss of power.
- owner complaints
- 18
- of this car's complaints
- 6%
- typical mileage
- 65,000
- recalls
- 1
Sudden loss of power by model year
What owners say
Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I’ve bought it. I’ve spent the past few years trying to look up recalls and communicate with the dealership with zero luck at all. I’ve been told time and time again that it has already been repaired and the 2 years warranty is has expired since. (expired before I even bought the car) Yet the car clearly has has not been properly fixed for the same issues to keep happening. Because lack of help to resolve this issue I have paid out of pocket to have these issues repaired. However again the same issues keep happening leaving me and my family in very dangerous positions time and time again at the mercy of other drivers paying attention. What am I to do? I Cannot afford to keep replacing something that isn’t fixing the problem and leaving us in dangerous positions. Check engine light comes on after the car stalls but goes away after a little bit of driving.
The vehicle is having issues with power loss while driving and issues with starting at times of cold weather where it cranks very hard for extended periods of time without being able to fully start. I took the vehicle to a local shop to be looked at. They did a diagnostic and physical inspection and identified the issues as a catalytic converter and senor issue. When they looked up the vehicle vin number is showed two the federal safety agency recall Bulletins: 16V907000 and Emissions recall u67. Jeep when I called them to figure out how to address them said that there are no recalls on this vehicle. They wont fix anything. WHY are there recalls on the vehicle listed and they are saying there are "none that need fixed". Did jeep lie when I had it in their shop before and say they fixed them and they were not?
I have had problems with Jeep suddenly losing all power while driving with NO WARNING! Everytime ive had it checked they could not find anything wrong with it. Just recently it happened again and since then when I drive it doesn't seem to want to accelerate. There are no noises,instrument lights on any codes showing up. I had to wait a month for my appointment at the dealership and then another month for them to even tell me what was wrong. They said i need a new transmission which is ridiculous since my car only has 89,956 miles and a majority of those miles are from military moves. The only thing they did was run a diagnostic test (nothing showed up) and said they had 2 people test drive it ( but my mileage was the same going in and going out) They told me it would cost 7500 before taxes for the transmission. They could not give me a clear answer when I asked what exactly is wrong with the transmission. I was told that its something internal but they couldn't tell me exactly the problem because that would require them to take it apart. I asked if I should get a transmission flush to make sure it wasn't that since I just learned that cvt should be flushed earlier than usual and he told me probably not. I decide to take my car home and will never use them again. I went two months without a car and was unable to work because they did not offer me any time of vehicle while I had to wait. Im concerned because Mopar discontinued the transaxle package with torque converter, part number 68000676AH that is for my vehicle because it is known to be defective. I bought this car brand new and thought it was clear of any defects or safety issues. A new transmission for a car that is less than 10 years old is ridiculous and seems like a lemon. Since Jeep knows this Jatco transmission is defective and also discontinued it with a different part then why arent they offering a goodwill repair or at least a warranty adjustment. I will now have to quit my job or buy a new car.
I have a major ground issue, where I lose power and it makes my headlights, cab lights, and my cluster to constantly flicker. There was no warnings or anything, and has been confirmed by a professional auto care center. Another issue is the engine cooling and there is no leaks I have also had it looked over by the same professional auto care center, I also had to replace the throttle body 4 times in less than 6 months. Losing power to the vehicle is definitely a danger to others and myself and my children. The vehicle is available for inspection upon request as long as it doesn't interfere with my work schedule. Also I have had to change the ignition coils 4 times in less than 6 months also completed by the auto care center. Everything listed has been ongoing since I bought the car in 2019.
The contact's daughter owns a 2016 Jeep Compass. While the contact’s daughter was driving at various speeds, the RPM started fluctuating, the vehicle stalled, and lost power steering functionality. There was no warning light illuminated. The contact's daughter was unable to pull over to the side of the road. The contact's daughter was able to restart the vehicle and continued driving. Additionally, the contact stated that while her daughter was driving 65 MPH at night, the failure recurred. The vehicle was restarted after 15 minutes, and the vehicle was driven to the residence. The contact related the failure to the federal safety agency Campaign Number: 16V907000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
While stopping for red lights, stop signs, or traffic congestion the gas pedal lost power. I would have to turn the key off and back on again to regain acceleration.
On Sunday, 4/14 as I was driving, my Jeep suddenly lost power and stalled. I was able to get to a median. I waited a few minutes, started the vehicle and was able to reach my destination. The next day I was driving on the highway at approximately 65mph when the engine shut off again. Fortunately there was not a lot of traffic and I was able to coast to the berm of the road. The check engine light came on. Family members came to help. We started it a few times and tried to drive but would only get a mile or two and the same thing would happen. I had to have it towed to a repair shop near my house. The mechanic drove it the next day to see if it would act the same way. He also lost power and it stalled again. He told me that the code that came up was a crankshaft sensor failure. He replaced the part the next day.
The contact's wife owns a 2016 Jeep Compass. The contact stated that while driving at 45 MPH, the vehicle stalled. Additionally, the vehicle experienced a lost of power steering assist. The contact stated he self-inspected the vehicle and code P0339 (Crank Shaft A Sensor) was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle as having crank shaft sensor failure. The mechanic referred the contact to file a complaint with the federal safety agency Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 107,000.
Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.
Car lost power three times in the last two weeks. Twice while driving, one of those times was on the highway, and the third time when stopped at a red light
Tl* the contact owns a 2016 jeep compass. The contact stated that while driving at various speeds, the vehicle stalled resulting in a loss of power steering assist. The contact stated no warning light was illuminated. The vehicle resumed normal operation after the vehicle was turned off for 5 minutes and restarted. The vehicle was taken to local dealer ray price chrysler dodge jeep ram located at 2969 pa-940 suite c, mt pocono, pa 18344, where the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer was made aware of the failure and filed a case. The failure mileage was approximately 57,000.
Service bulletins that may apply
- Emissions Recall U67
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Customer complaint may include engine oil leak/consumption.
- 2.0L or 2.4L Engine Replacement
- Throttle body
Related recalls
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
- Risk
- If the engine stalls, there is an increased the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S89.
Recall number 16V907000 · Recall details
Questions about the 2016 Jeep Compass loss of power
Is sudden loss of power a common problem on the 2016 Jeep Compass?
18 of 294 owner complaints about the 2016 Jeep Compass (6%) mention sudden loss of power. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2016 Jeep Compass?
There is 1 recall and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Jeep Compass
Stalling 119Check engine light 61Jerking 18Won't start 12Hesitation 10Power steering loss 9Engine failure 8Airbag light 5Headlights 5Won't shift 5Transmission failure 5
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