Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to the federal safety agency Recall 24V‑240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Suburban JDR in Farmington, MI where, again, my vehicle showed the same 2299 Code but otherwise, performing well, advising me to come get my Compass. So, both times my 2024 Jeep Compass took control away from me, this time with no brakes, almost injuring my S/O. Fortunately, both incidents happened in her gated community with no pedestrians or traffic. In addition to this intermittent, dangerous malfunction, I owned both a 2018 and a 2021 Compass one of which, like the Dodge Ram recall, had a horribly malfunctioning turn signal. The VINs: 2018 [XXX] ; and the 2021 #[XXX]. This is real and dangerous. That I can attest to. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep Compass sudden acceleration problems
13 of the 3,736 owner complaints about the Jeep Compass describe sudden unintended acceleration, most of them for the 2018 model year.
- owner complaints
- 13
- worst model year
- 2018
- typical mileage
- 14,895
By model year
- 20241
- 20192
- 20183
- 20171
- 20162
- 20142
- 20131
- 20071
Often reported together
Check engine light 4Jerking 3Won't start 1Steering lock-up 1Stalling 1Loss of power 1Harsh shifting 1Brake failure 1
What owners say
The contact owns a 2018 Jeep Compass. The contact stated that intermittently, while driving 60 MPH on the highway uphill, the vehicle suddenly lunged forward and backward. The vehicle failed to respond when the accelerator pedal was depressed or released. The contact stated that the engine revved high. The vehicle was stopped and began to shake. The driver was able to pull over safely. The vehicle was restarted, and the malfunction, transmission, and service engine warning lights were illuminated. The message “START/STOP not Available” was displayed. The contact called the local dealer, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was called, but the phone hung up, and the automatic system confirmed there was no recall coverage. The contact attempted to use the website, but there was an error with the submission. The failure mileage was approximately 37,000.
On 05/04/2023 the outside temperature was 58 degrees. The vehicle in question had been sitting for approximately 5 days without being operated. When I depressed the ignition button, the vehicle shuttered slightly and started. Immediately a high coolant temperature alarm was displayed on the dashboard. When I placed the vehicle in reverse it slowly moved backwards. When I placed the vehicle in drive, it was slow to respond then suddenly lunged forward at a high rate of speed with little to no pressure on the accelerator. The vehicle shut down and required a restart. Through research, I discovered this is apparently a common complaint with this make, model, and year vehicle and that it needs to be reported. Fortunately I was not at speed or traveling, if I had of been, there would have been a high risk of a traffic accident. This vehicle only has about 25,500 miles on it.
Driving along at normal speed, roughly 30mph, and car took off and accelerated on its own at a high speed rate, unsure how fast it accelerated to.. Flew across an intersection with an incline. Jumped the hill dukes if hazard style. Came down, busted tire, rim and passenger side window, mirror and spring and who knows what else. I was on a gravel country road. Potholes but otherwise good travel conditions. I don't have any photos now but can get them if needed. Vehicle is unable to be driven
1) 10/29/2020 I was driving on the highway with the cruse control on when the car made a loud thump, jumped out cruse control, shut off, check engine light came on. After sitting for a bit, car started but would not go over 25 mpr back to town. At the signal light, when stopped, the car started to go in reverse. Was able to stop it again, and got it to dealership. They said it needed a computer update. 2) 12/06/2020 1 month later, driving on the highway home from work at night, car did it again, check engine light came on. I was able to get the car to the side of the road. After sitting, it started, but would not run over 25 mpr. And this time at signal light stopped, the car surged forward and almost hit the car in front. The car is going back to the dealership asap. This car is very dangerous
Unintended acceleration, after braking vehicle lurches forward with unintended acceleration, also hard shifts when in motion.
Tl* the contact owns a 2014 jeep compass. While driving 65 MPH, the rpms would go up and down and the vehicle would jerk, lunge forward, and lose power without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Chrysler dodge jeep ram of marlow heights (5060 auth way, camp springs, md 20746, (301) 423-5111) was contacted and a second diagnostic appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was approximately 98,716.
Tl* the contact owns a 2016 jeep compass. While driving and making a turn, the vehicle lunged forward and stalled. It took numerous attempts to restart the vehicle and the check engine warning indicator illuminated. An independent mechanic diagnosed that the camshaft needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The dealer was not made aware of the failure. The contact stated the vehicle was exhibiting the same failure as listed in the federal safety agency campaign number: 16v907000 (engine and engine cooling). The failure mileage was 71,000.
Stop system that stops the car at red lights for fuel econom. My car would all of the sudden accelerate without my putting foot on gas peddle. Took to dealer. He said there was a known issue with it, and wiped the memory and did an update . My concern is that when it did this I almost got into an accident with another car in front of me. It accelerated so fast I almost lost control too. When they test drove it they couldn't find anything wrong. But when they hooked it up to find any error codes they found 2. That's when they discovered the problem. My biggest concern is that they said it was a kniwn issue yet no recall to bring my car in for the updated fix. Hadvi not been trained for situations like this I or someone else could have gotten killed.the vehicle was in motion going down hill I was riding the brake because of the hill. When I had let up off the brake slightly that's when it accelerated so fast I almost lost control.
Tl* the contact owns a 2018 jeep compass. After releasing the brake pedal, the vehicle experienced unintended acceleration. As a result, the driver lost control of the vehicle and crashed into a utility pole. The front end of the vehicle sustained severe damage. The air bags did not deploy. A police report was filed. The driver sustained a lower back injury, which did not require medical attention. The failure was not diagnosed or repaired. The manufacturer and local dealer (vatland chrysler, 855 south us 1, vero beach fl 32962, 772‑316‑1829) were both notified of the failure, but no assistance was offered. The failure mileage was 800.
Related recalls
Vehicle speed control: accelerator pedal
- What is wrong
- Chrysler is recalling certain model year 2007 dodge caliber and jeep compass passenger vehicles manufactured from march 7 through may 19, 2006. The pivot bushings in vehicles with oversized accelerator pedal bearing pockets may become dislodged and potentially cause the accelerator pedal to bind or stick.
- Risk
- Should the pedal bind or become stuck, it can be overcome by smart brakes which override the accelerator pedal in certain conditions.
- Remedy
- Chrysler will notify owners and dealers will inspect and replace all affected accelerator pedal assemblies free of charge. The safety recall began on june 29, 2010. Owners may contact chrysler toll-free at 1‑800‑853‑1403.
Recall number 10V234000 · Recall details
Questions about the Jeep Compass sudden acceleration
Which Jeep Compass years have sudden unintended acceleration problems?
The model years with the most reports are 2018 (3 complaints), 2014 (2 complaints) and 2016 (2 complaints).
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