I took the vehicle in to have the dealer implement the fix for safety recall. 24V‑720 (manufacturer #95b). The steps documented in the federal safety agency Saftey bulletin were not followed. They omitted the charging requirements and skipped the drive cycle test as required in the safety recall instructions. I do not feel this recall was completed accurately and could put me at risk of fire if I attempt to charge the vehicle. The dealer just says they completed the recall. Mileage on the vehicle only incremented 1 mile from drop off to pick up and the battery was not charged for per the recall, making it impossible to perform the required steps of the recall.
2022 Jeep Grand Cherokee 4xe suspension problems
13 complaints (9% of all complaints for this car). 2 crashes reported.
- owner complaints
- 13
- of this car's complaints
- 9%
- crashes
- 2
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Jeep Grand Cherokee 4xe suspension problems in other years
Related recalls
Suspension: rear: springs: coil springs
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- Risk
- Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
- Remedy
- Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on September 9, 2026. This recall replaces the federal safety agency recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Recall number 26V562000 · Recall details
Suspension: rear: springs: coil springs
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
- Risk
- Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
- Remedy
- Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by the federal safety agency recall 26V051. All vehicles will need to have the new recall remedy performed.
Recall number 23V413000 · Recall details
What 2022 Jeep Grand Cherokee 4xe owners say
Most recent owner complaints, unedited.
I purchased a 2022 Jeep, my miles are under 20000, I took it to the dealership and told them something was going on with the vehicle. They checked the vehicle and said nothing was wrong with it. I ended up taking it back because the situation got worse, they finally told me it was my suspension. I also told them about the recall that was over looked. They told me to pick up my vehicle with no explanation to why. I had a warranty and there was no reason for them to deny me service.
The front suspension rattles and clunks constantly as if there is loose linkage or ball joints going bad. It is happening at every speed and is worse when it is hot outside. I am concerned that something is loose and will result in a loss of control. The dealer has been unable to find the source of the loud clunking noise but says everything looks ok.
My vehicle has an open recall (the federal safety agency Recall Number24V-132) which the car manufacturer has failed to remedy. I contacted them 2 times and each time they told me that part is unavailable and will contact me when ready. The first contact was March 22, 2024 when I took the vehicle for another recall. I have yet to hear from them.
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 24V132000 (Suspension, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to the federal safety agency Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
left front clunking, knocking after driving for about 30-45 mins and temperature above 70 degrees (F). this happens when driving from small or large bumps on the road. after a three hour interstate the noise was almost constant. i have three recordings while driving of the sound.
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Questions about the 2022 Jeep Grand Cherokee 4xe suspension
Does the 2022 Jeep Grand Cherokee 4xe have suspension problems?
Owners have filed 13 complaints about the suspension of the 2022 Jeep Grand Cherokee 4xe, 9% of all its complaints.
At what mileage do 2022 Jeep Grand Cherokee 4xe suspension problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2022 Jeep Grand Cherokee 4xe suspension?
Yes, 2 recalls: 26V562000, 23V413000. Check your VIN to see if your car still needs the free repair.
Is there a class action lawsuit over the Jeep Grand Cherokee 4xe?
Yes. Two new lawsuits bring more than 140 Jeep 4xe owners to court over battery fire recalls and blocked electric driving (November 13, 2026).
Other 2022 Jeep Grand Cherokee 4xe problems
Electrical 44Steering 33Driver assistance 31Engine 21Transmission 19Brakes 14Fuel system 13Acceleration 9Lights 6Visibility 5Wheels 4Airbags 3Body 1Locks 1Seat belts 1Seats 1Tires 1
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