2023 Jeep Grand Cherokee 4xe: fire, smoke or burning smell

Filed Sep 8, 2026 · Engine · 40,000 miles · AZ · fire

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire department report was filed. The vehicle was completely burned; however, the vehicle had not yet been evaluated by the insurance company. The contact stated that the security camera footage indicated that the fire had started under the passenger’s side hood. The dealer and the manufacturer were notified of the failure through voicemail messages. The contact discovered that the VIN was included in the federal safety agency Campaign Number: 25V741000 (Electrical System). The failure mileage was approximately 40,000.

Filed Feb 26, 2025 · Engine · NY · fire

The contact rented a 2023 Jeep Grand Cherokee. The contact stated that while driving 60 MPH, smoke was emitting from under the hood and entered the vehicle through the A/C vents. Other drivers were also waving down the contact attempting to notify there was smoke. The contact pulled over to the side of and immediately exited the vehicle. Shortly after there was an explosion and the vehicle caught on fire. No warning lights were illuminated. The contact and his daughter did not sustain any injuries. None of the air bags deployed. The Fire and Police Departments were called. A police report was filed. The vehicle was consumed by the fire and destroyed. The vehicle was towed to an unknown location. The origin of the fire was the engine. The manufacturer was not notified of the failure. The contact notified the insurance company. The failure mileage was unknown.

Filed Dec 3, 2024 · Electrical · 2,000 miles · NJ

The contact owns a 2023 Jeep Grand Cherokee. The contact was unable to charge the vehicle. There was an unknown electrical failure. There were no warning lights illuminated. The contact had to use fuel to operate the vehicle. The contact was concerned about the vehicle catching on fire while parked or while driving. The contact received notification of the federal safety agency Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.

Filed Nov 10, 2024 · Electrical, Engine · VA

On 11/9/24 the vehicle began emitting a burning odor from the hvac air vents. The vehicle was charged to 100% and was driven for about an hour before the burning smell began. The vehicle is available for inspection. The safety of myself and others around me are put at risk, due to the possibilty of a vehicle fire due to the 95B recall. The problem has been reproduced when I drive the vehicle after an hour, of a full charge. The vehicle is being taken to a dealership. There were no warning messages when the burning smell began. Dealer states they are unable to reproduce the burning smell, and that there is no remedy available for the battery recall 95B. In addition dealer states, there is no remedy available to request a replacement battery from Stellantis prior to the 95B software update being released first. I feel there is a risk of injury, death and damage to property due to the vehicle producing a burning smell, when on a full charge.

Filed Jul 5, 2023 · Transmission · CA

Transmission started leaking and spraying transmission fluid while driving. Fluid hits exhaust and then smokes and burns off. Jeep has replaced various parts however it appears that the ZF transmissions are failing / have cracks in the housing. Dealer acknowledges the problem. Upon the 2nd failure dealer had us tow it to the dealership. The Jeep is now at the dealer waiting for a response from FCA on what is to be done. This is occurring on a number of Jeeps - both Grand Cherokee 4Xe's and Wrangler 4Xe's. No warning lamps - just a burning smell when driving. We have concerns about catastrophic failure while driving. Also concerned about potential fire due to the fluid leaking onto the exhaust system. Was first discovered by the dealer during routine maintenance. Regarding my dates: I noticed the burning smell when the Jeep was new - Thought it was just the normal burn off of materials on a new vehicle. This leak comes and goes more often after long trips.

Filed Jun 11, 2023 · Driver assistance, Electrical · TX

When ever I try to charge my Jeep grand Cherokee 4xe summit reserve it fails to charge on a level 1 or level 2 charger and then they check engine light comes on and a electrical burning smell from the hybrid battery and says service charging system. When ever you bring it to the dealer they just reset the code and says it works only for the problem to come back it also affects how the jeep drives when this happens the jeep doesn't want to accelerate properly and has other electric system issues like the wipers coming on randomly and the massage seats coming on randomly as well which can distract someone when they are not expecting that to happen the jeep doesn't want to drive. I brought it to the dealer 3 times now and all they keep doing is resetting the code and stating its fine only for it to come back and this is a major problem and needs to be fixed as this is going to cause a major accident or fire since it has to do with the hybrid battery system.