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2020-2024 Jeep Grand Cherokee 4xe and Jeep Wrangler 4xe recall: traction battery

Chrysler (FCA Us, LLC) reported this safety recall on September 27, 2024. It covers about 154,032 vehicles.

vehicles affected
154,032
reported
Sep 27, 2024
owners notified
Dec 16, 2024
related complaints
259

Electrical system: propulsion system: traction battery

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
This recall is replaced by the federal safety agency recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under the federal safety agency Recall 23V‑787 will need to have the new remedy performed.

Recall number 24V720000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 259 complaints about electrical problems.

2022 Jeep Grand Cherokee 4xe2023 Jeep Grand Cherokee 4xe2024 Jeep Grand Cherokee 4xe2021 Jeep Wrangler 4xe2022 Jeep Wrangler 4xe2023 Jeep Wrangler 4xe2024 Jeep Wrangler 4xe

Questions about recall 24V720000

Is there a recall on the 2020-2024 Jeep Grand Cherokee 4xe and Jeep Wrangler 4xe traction battery?

Yes. Recall 24V720000, reported on September 27, 2024, covers about 154,032 vehicles.

What is the fix for recall 24V720000?

This recall is replaced by the federal safety agency recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under the federal safety agency Recall 23V‑787 will need to have the new remedy performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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