The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.
The worst 2025 Jeep Grand Cherokee 4xe problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Acceleration1
- Brakes1
- Electrical1
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Acceleration1
- Brakes1
- Electrical1
- Engine1
Recalls 1
Engine
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
- Risk
- A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
- Remedy
- Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning November 13, 2025.
Recall number 25V766000 · Recall details
Technical service bulletins for the 2025 Jeep Grand Cherokee 4xe 350
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
2025 Jeep Grand Cherokee 4xe fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl Plug-in hybrid | 4WD | 23 | 24 | 23 |
What 2025 Jeep Grand Cherokee 4xe owners say
Most recent owner complaints, unedited.
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.
Compare the 2025 Jeep Grand Cherokee 4xe
Other model years
Questions about the 2025 Jeep Grand Cherokee 4xe
Is the 2025 Jeep Grand Cherokee 4xe reliable?
Owners have filed 2 complaints about the 2025 Jeep Grand Cherokee 4xe, fewer than a typical Grand Cherokee 4xe model year.
What is the most common problem with the 2025 Jeep Grand Cherokee 4xe?
Acceleration and speed control, with 1 complaint. Next is brakes (1).
How many recalls does the 2025 Jeep Grand Cherokee 4xe have?
1 recall, covering engine.
Is there a class action lawsuit over the Jeep Grand Cherokee 4xe?
Yes. Two new lawsuits bring more than 140 Jeep 4xe owners to court over battery fire recalls and blocked electric driving (November 13, 2026).
What gas mileage does the 2025 Jeep Grand Cherokee 4xe get?
Official estimates for the 2025 Jeep Grand Cherokee 4xe range from 23 mpg combined. The most efficient version (2.0L 4-cyl plug-in hybrid, 4WD) gets 23 city and 24 highway.
VIN decoder
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