Jeep Grand Cherokee L screen failure problems

Filed Jul 31, 2026 · Driver assistance, Electrical · OH

The initial safety issue began with the rear-view camera going blank and the Uconnect 5 screen freezing while the vehicle was operating in reverse. My vehicle's service record indicates that Safety Recall 24V‑436 / FCA Campaign 79B was marked as "Completed" in the FCA system on June 19, 2024—even though the official recall was not initiated until around June 25, 2024, and no physical software update was performed at that time. To resolve the recall, I took my 2022 Jeep Grand Cherokee L to Performance Chrysler Dodge Jeep Ram in Delaware, Ohio, where technicians updated the software to version FCA-MY24.U33.43-PROD. Immediately following this dealer update, several core vehicle and safety functions failed: Forward Collision Warning (FCW): The FCW system automatically turned off, and the option to re-enable it completely disappeared from the vehicle settings menu. Vehicle Safety & Operational Controls: Automatic speed-sensitive door locking and paddle shifter functionality were completely disabled. I returned the vehicle to the dealer, where technicians reflashed the software to restore the user configuration options and re-enable FCW. However, the Uconnect system remains dangerously buggy: Active Safety Alerts: The amber FCW OFF light illuminates continuously and gets stuck on. While ADAS features appear partially operational, the constant amber warning obscures real-time system failure notifications. Backup Camera & System Latency: The Uconnect system routinely freezes, introducing a dangerous delay in the rear-view camera feed during reversing maneuvers. System Instability: The Uconnect software randomly resets to the Italian language, resets rear-camera display settings, disables automatic door locking, disables paddle shifters, and causes seat auto-adjustment malfunctions. Stellantis has since issued TSB 08-221-26 (Software Version U41.10), which explicitly acknowledges that these exact software bugs—including the persistent FCW OFF light, screen freezes,

Filed Jul 3, 2026 · Electrical · LA

Infotainment system glitch Screen blacks out Auto start/stop doesn’t work Key fobs glitch Vehicle jerks (I’m guessing it’s sensing something that isn’t there, but no one seems to know) Doors unlock themselves Alerts “key fob not detected” while driving and while parked

Filed May 13, 2026 · Driver assistance, Electrical · GA

The Uconnect infotainment system is glitchy, blacks out, and has restarted itself. The dealership I purchased it from has currently had now for a 3rd time and over 30 days. The 2nd visit the screen was replaced and the same issues still exist. This is a huge safety concern, because the system has malfunctioned while in reverse which obstructs the rearview camera view. I can’t trust that rear sensors aren’t tied into this and will apply the brakes if I get too close to something or someone/something suddenly goes behind me in reverse. The blind spot monitoring system has gone out a few times and this limits the lane keep assist functions. The dealership has said they can’t replicate the issue and the first time this happened no codes came up despite there being a stored message on digital cluster display. They have replaced a sensor module this time, but as they still have the vehicle I don’t know if this has fixed the problem or not. This is obviously a huge safety issue as it could case a wreck if someone is in a blind spot and I can’t see them and the vehicle can’t help alert me to this. It also seemed to slightly impact the handling of the vehicle as well causing me to consistently need to make micro adjustments of the steering while driving. Among those issues I have been having other commonly known issues with vehicle such as the “key fob has left vehicle” message despite the key fob still being inside the vehicle. It does not matter which key fob is used and the battery to the fob is good. The dealership can’t four that out either and have checked to make sure the serial numbers on the fobs match the VIN. The fan speed pop-up when shutting off the vehicle displaying 127 front/0 rear can’t be figured out either and dealership verified it has the most updated software versions currently available. A lot of these issues have been there since I purchased it 12/2025 or showed up within 1-2 months of owning it. Finally took it to the dealership in March.

Filed Mar 20, 2026 · Driver assistance, Electrical · MI

Active Lane Management disengages itself upon start up. Sometimes says needs servicing - message disappears upon car restarting. Car states key fob is not in vehicle when it is. Car has turned on, not shifted into gear, and then not been able to be turned off. Steering input from the system is sudden and does not consistently match actual road conditions Radio screen flashes/goes black/freezes Emergency Assisted Braking system activates without a clear obstacle present Braking events are abrupt and unexpected during normal driving Both systems operate intermittently and without a consistent pattern, making the behavior unreliable Dealership has been unsuccessful in reproducing any of these problems despite picture proof provided. Has happened on multiple occasions - beginning in September 2025. Jeep/Stellantis unwilling to resolve. Safety Risk: The unexpected steering corrections and sudden braking create a risk of loss of vehicle control and increase the likelihood of a rear-end collision or other traffic incident. These safety systems are not functioning as intended and instead introduce unpredictable and potentially dangerous vehicle behavior.

Filed Feb 19, 2026 · WI

Touch screen display "blacks" out. Screen goes completely blank for a few moments then returns to normal. Has been ongoing for a few years but dealership can't find anything wrong. Now it happened while I reversing so I couldn't use/see back up camera angle. Other similar jeep models made the recall but not mine.

Filed Feb 19, 2026 · Electrical · PA

From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the system emitted a loud noise for over 30 seconds before restarting Screen restarts while backing up, preventing the rearview camera from displaying System restarts during active phone calls and GPS navigation The issue occurring regardless of device type, after testing multiple Android and Apple phones Most critically, during a recent incident while driving, the screen restarted and the transmission unexpectedly shifted into manual mode These failures are consistent, repeatable, and documented through photos and video evidence, which I have provided to the dealership. Despite this, I have repeatedly been told that “no issues were found,” even though the problems persist and continue to worsen. A vehicle system restarting while driving—especially when it disables safety features like the rear camera or affects drivetrain behavior—constitutes a serious safety hazard. I no longer feel safe operating this vehicle, and my confidence in its reliability has been completely undermined.

Filed Dec 21, 2025 · Electrical · OR

The infotainment system/screen intermittently goes black.

Filed Dec 3, 2025 · Electrical · SD

May 22nd, 2025- bought a brand new 2025 Grand Cherokee Jeep limited from Iverson Chrysler Dodge Jeep Ram in Huron South Dakota. - The computer module failed leading to multiple electrical issues such as fan for operating the A/C and heat and the screen for the radio constantly flickering and going black and then turning back on. - Our safety is at risk because the vehicle is not reliable. The fan goes from level 1 through 7 and it displayed "127" on the screen. We live in South Dakota and it's Winter now and our winters can and will be brutally cold. I don't feel safe with having our little daughter riding in a vehicle that is having constantly electrical issues. - The dealership and the manufacturer are aware of this issue but refuse to help and the dealership is still selling the same jeeps off the lot. - My husband and I having been fighting this since May 22nd, 2025 until present December 3rd, 2025. -Please see attachments for full explanation on the issue. - I also have alot more attachments I would like to share with the communications between the Iverson Dealership, the salesman and the CFO of Iverson Chrysler Dodge Jeep Ram dealership but only 10 attachments are able to be uploaded.

Filed Nov 25, 2025 · Electrical · VT

Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me on my way. Shortly after I realized the auto start/stop wouldn't engage and I also encountered a random subwoofer boom upon starting my vehicle at times. The electrical issue has been known by Jeep for some time as there was a technical service bulletin that circulated regarding these issues and there are numerous other issues that were reported as well on this bulletin. Bringing you to my recent experience was after bringing my jeep in twice after my purchase (when also under warranty) to address these electrical issues I was always told no codes, jeep is fine. It continued to be a problem but subwoofer got worse. Last week I tried to remote start my car and it just flashed rear lights and didn't start. It was completely dead. I was able to jump start it and got it to the dealership and they said it was the battery and replaced the battery. I had JUST had a new battery installed upon purchase in Feb 2025. Brought it home, same thing, it died. I noticed dash light going on and off and a chirping sound before it died again. Brought it back in. They say it was the door switch that's faulty. It's obviously an electrical issue and it will leave me stranded or others stranded. This is a safety hazard as it causes loss of display, loss of emergency calling, distraction, battery drain and unpredictable electrical behavior.

Filed Jun 29, 2025 · Electrical · PA

Battery going dead when vehicle is parked Infotainment system freezing