Cost for me to replace is $760. Do not understand this component failing with this low mileage. Dealer has this part on national backorder. Was informed by dealer that there is over 100 of these units on backorder. It would seem there is a problem with this part if there is such a high backorder amount. No safety defect mentioned in summary.
1996 Jeep Grand Cherokee steering complaints
Page 3 of 3: complaints 41 to 67 of 67, newest first, as owners wrote them.
Fracturing of defective power steering bracket lead to sudden and complete loss of power assist; serpentine drive belt also slipped off of pulleys, rendering generator, water pump, and other mechanical devices inoperable.
While driving at highway speeds vehicle had fatigue failure on the steering drive pulley, resulting in loss of steering.
While driving down a residential street power steering suddenly did not respond. After looking under the hood I noticed the power steering pump was detached from the motor mounting. This bracket had separated in three places. I took this part to the dealer and was told that they new this was a defective part and they had already improved these with a new bracket but it was not their responsibility to replace them. If this would have happened at highway speed on a curve this may not have been a pleasant ending as total steering loss was experienced.
Defective steering box have been replaced twice within 1 month which is causing failure of sway bar.please provide further information.
Bearings in the steering column malfunctioned, causing a clicking noise when the wheel was turned. Dealer has inspected the vehicle.
Steering failure due to poor casting on the rear mount bolt for the steering gear box, resulting in shearing of the forward mount bolt which released the assembly. Dealer has been notified.
Steering gear, link and both tie rods failed causing loss of control of the vehicle. Mjs
Power steering failed due to power steering pump bracket breaking. Dealer replaced the pump bracket. Power steering pump not covered under warranty.
Driving on hghiway at approximately 55mph bracket that holds the power steering pump broke, causing vehicle to lose steering.
While driving at 55 MPH and slowing down to 40 MPH, consumer applied the brakes and the steering felt hard & experienced lock-up. Vehicle has been at dealer three times for repairs, but dealer can't determine the problem.
While driving power steering pump failed, causing steering diffculty and may cause an accident. *ak.et.
Steering wheel locks up on left hand turns. Dealer replaced pump 1997.
Unable to maintain alignment, dealer will not align vehicle under warranty,
While driving around a curb, driver heard a noise that came from the engine compartment and lost steering control. When driver opened the hood he found the air conditioner bracket broke which caused the sepentine belt to be dislodged. The jeep was towed to dealership, where the bracket was replaced at owner's expense.
While making a left or right turn there is a very loud knocking noise coming from under the floorboard on the driver's side. Dealer stated that the problem was due to a worn out steering box. The steering box has not been replaced.
Steering gear box failed. Qcaw
Steering damper failure.
Problem with steering wheel.
Power steering hose failed.
Pitman arm defective.
Power steering failed.
Left front door sill loose.
Due to a broken column shaft the consumer lost all power in the steering.
Steering vibration.
Pitman steering arm failed.
The vehicle does not steer and it wanders all over the road. Please describe. Tt
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