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1996 Jeep Grand Cherokee problems

The most common problem on the 1996 Jeep Grand Cherokee is transmission and drivetrain, typically around 141,000 miles. Its complaint count is close to a typical Grand Cherokee model year.

Typical yearClose to a typical year
Owner complaints
892
Recalls
6
Service bulletins
92
Worst area
Transmission
Fuel economy
14-16mpg
Typical repair
$875

The worst 1996 Jeep Grand Cherokee problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Specific symptoms reported on the 1996 Jeep Grand Cherokee

Fuel pump 61Stalling 59Won't start 19Power steering loss 16No deployment 13Slipping 13Door locks 11Fire or smoke 11Transmission failure 11Grinding brakes 10Pulling 10Check engine light 9Engine failure 8Headlights 8Loss of power 8Ball joint 7Brake failure 7Knocking 7Jerking 7Overheating 7Steering lock-up 6Sudden acceleration 6Tire blowout 6ABS 5Adaptive cruise 5Rollaway 5Won't shift 5Wipers 5

Recalls 6

StructureReported June 19, 2013 · 1,560,000 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

Recall number 13V252000 · Recall details

Power train: automatic transmission: lever and linkage: floor shiftReported February 15, 2002 · 1,620,000 vehicles affected
What is wrong
On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable.
Risk
Inadvertent movement of the vehicle could result in a crash.
Remedy
Dealers will install a secondary detent system to the floor shifter assembly. Daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. Owner notification began september 23, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 02V053000 · Recall details

Service brakes, hydraulic: foundation components: disc: rotorReported May 10, 2000 · 589,000 vehicles affected
What is wrong
Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. The front disc brake rotors can experience severe corrosion if operated for an extensive period in the "salt belt." if the rotors are not replaced, the corrosion can eventually compromise the structural integrity of the stamped steel center hub section of the rotor.
Risk
The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
Remedy
Dealers will replace these rotors with rotors that are coated with a corrosion protection.

Recall number 00V136000 · Recall details

Suspension: frontReported January 12, 1998 · 65,000 vehicles affected
What is wrong
Vehicle description: multi-purpose vehicles equipped with "quadra-trac" transfer case, temporary spare tire, and any of 225/70r16, 225/75r16 or 245/70r15 road tires. When the temporary spare tire is in use, the front axle can overheat.
Risk
An overheated axle can force axle fluid out of the seals, increasing the risk of a vehicle fire.
Remedy
Dealers will replace the temporary spare tire with a full sized tire and wheel.

Recall number 98V006000 · Recall details

Electrical system: wiringReported March 17, 1997 · 70,000 vehicles affected
What is wrong
Vehicle description: vehicles equipped with memory seat option. The memory seat module wiring harness can come in contact with the seat spring, a low resistance short circuit can develop resulting in localized heating.
Risk
The localized heating can result in ignition of the seat cushion material and a vehicle fire.
Remedy
Dealers will relocate the memory seat control module and wiring harness and a protective shield will be installed on the seat frame.

Recall number 97V039000 · Recall details

Electrical system: wiring: fuses and circuit breakersReported October 11, 1995 · 32,000 vehicles affected
What is wrong
The fasteners which secure the alternator circuit fuse to the power distribution center may have an improper clamp load.
Risk
Improper clamping can result in arcing at the connection potentially causing a fire in the engine compartment.
Remedy
Dealers will replace the alternator fuse with a fuse link and any damage to the power distribution center will be repaired.

Recall number 95V193000 · Recall details

See all 6 recalls for the 1996 Jeep Grand Cherokee

Defect investigations

Crash Related Fuel Tank FiresOpened June 12, 2012, closed November 14, 2014

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise the federal safety agency might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V‑252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.the federal safety agency's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by

EA12005

Crash Related Fuel Tank FiresOpened August 23, 2010, closed June 14, 2012

the federal safety agency has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. the federal safety agency's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.the federal safety agency has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.

PE10031

Fuel Storage System Crash Related FiresOpened November 6, 2009, closed August 23, 2010

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned the federal safety agency to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from the federal safety agency's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.

DP09005

Hood latch failureOpened October 16, 2002, closed February 10, 2004

Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.

EA02029

Hood latchOpened May 17, 2002, closed October 16, 2002

There is no summary currently available

PE02045

Roll-away in reverse when parkedOpened November 1, 2001, closed December 18, 2002

Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the complaint rate was significantly lower than the recalled zj population.further, the odi investigator was also able to create a ?false park? In peer vehicles with the same level of difficulty and frequency as the subject vehicle wj platform.the wj complaint rate was inflated due to national exposure through the press. The complaint rate prier to the july 5, 2001 media coverage for the wj vehicles is similar to the peer vehicle incident rate.based on the above, a safety-related defect trend has not been identified at this time in the wj population.accordingly, this investigation is closed with a safety recal for the zj platform only.

EA01017

Inadvertent rollaway in reverse parkOpened June 28, 2001, closed November 1, 2001

PE01021

Safety blt latch operationOpened January 25, 1996, closed June 28, 1996

There is no summary currently available

PE96008

Technical service bulletins for the 1996 Jeep Grand Cherokee 92

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 92 bulletins for the 1996 Jeep Grand Cherokee

1996 Jeep Grand Cherokee fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
4.0L 6‑cylRWD142016
4.0L 6‑cyl4WD141916
5.2L 8‑cyl4WD121714

What 1996 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Feb 9, 2024 · Engine, Fuel system · NC

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

Filed May 23, 2023 · Suspension · CO

The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in the federal safety agency Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.

Filed Mar 19, 2021 · Brakes, Fuel system · IL

The inspection recall on my 1996 jeep grand cherokee did nothing to fix the problem with PCM and catalytic converter specified in the defective issue within the recalls issued. This harms the driver, pedestrians, other passengers and motorists. The tech where I went to have recall work performed ordered parts (see attachment), but nothing was installed on my vehicle. Only "inspected." the tech was told of detailed poor performance and symptoms of a bad PCM. Such as shifting, stalling, fuel economy & hard to start. The jeep is not operating optimally & this could mean there are. Other problems between different systems. All of these are indications of a faulty PCM. As well as the ABS light being on the dashboard. The PCM is a "critical" system & needs to be replaced. I'm requesting that you fix this problem for free, as it is defective and could mingle with other systems and cause a complete vehicle break down. Or refund the cost to me in full, including labor charges, if I replace/repair myself. If this defective part is not fixed, it could result in property damage, in which cdj would be liable for. Please advise as to how you can help enforce the manufacture to fully repair these defective parts & remedy this problem on fixing the faulty PCM & catalytic converter within a recall and possibly the ABS system and transmission. The vehicle stalls on highway, in park, on the street, when stopped and then it stalls out and is hard to start. It also has not been able to go in reverse ( back up). Which mean it's not getting proper lubrication. Also, the alarm goes off when using key to gain access. Unhooking battery to reset does not help.

Filed Sep 2, 2020 · Wheels · TX

Hankook optimo h724 p225/75 /r15 102 slww tires - set of 4 tires purchased new on 5/25/2018. Kept up with regular tire rotations and air pressure checks. First replacement (side wall defect) 10/21/2019. Flat repair 2/24/2020 second tire replacement (side wall defect) 8/10/2020. This is highly suspect and determinable that these tires are dangerous and defective. Hanook has denied remedy even with citing the $1.2 million jury verdict + discovery sanctions I cited to during my conversation with the claims division on 8/10, 9/1 abd 9/2/2020. Additionally, 70,000 mile tread warranty. Seller has determined the wear rate is 46,868 miles. Seller's comment: "these tires do not last long" hankook tires USA claims department admits to unusual wear but insists its tires are "within the federal safety agency standards". See hankook v. Philpot, 2018 ark. App. 546, at 4-5, 564 s.w.3d 555, 557-58, .hankook's appeal from the circuit court's order imposing attorney's fees as a discovery sanction in hankook tire co., ltd. V. Philpot, 2016 ark. App. 386, 499 s.w.3d 250., an arkansas jury ordered south korea-based hankook tire co. Ltd to pay $1.2 million to a severely injured dump truck driver over an accident caused by a tire tread defect. Hankook tire co. Et al. V. Elmer philpot, case no. 2020 ark. App. 316, in the arkansas court of appeals. These tires are dangerous and defective to blow outs and softness to attract rather than deflect any normal road debris+ the tire tread is already half it's determined warrantied life span which is a hazard in its own separate defect which hankook does acknowledge the later but not the former..

Filed Sep 16, 2019 · Engine · ME

Tl* the contact owns a 1996 jeep grand cherokee. While driving in traffic, the vehicle stalled and the steering wheel seized. The vehicle was taken to 21 different independent mechanics where it was tested from top to bottom. The vehicle passed inspection even after it was test driven by the dealer. When the contact brought the vehicle home, the failure recurred. An unknown dealer in york, maine diagnosed the vehicle and found no failure. The vehicle remained parked at the contact's home for over a year. The manufacturer was not notified. The failure mileage was unknown.

Filed Jul 23, 2019 · Tires · 205,000 miles · MA

Tl* the contact owns a 1996 jeep grand cherokee equipped with dayton quadra et2 tires, size: p225/70r15. While the vehicle was parked and unoccupied, the front passenger side tire blew out, causing the inside belt and thread to separate. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The dot number and tire failure mileage were unknown. The vehicle failure mileage was 205,000.

Filed May 3, 2018 · NC

Recall on the hitch.

Filed Apr 3, 2018 · Electrical, Fuel system · 165,000 miles · CA

Car usually runs fine cold but when it gets to operating temperature it stalls unexpectedly and in dangerous moments while driving on any road or freeway at any speed. I lose all powered functions like steering and brakes. It won't start again for hours until it has cooled all the way down.

Filed Aug 29, 2017 · Steering, Suspension · CA

Experienced death wobble on freeway at 45-55 and to regain control have t0 apply brakes and almost come to a dead stop. Six months after, the steering housing cracked found two out of the three bolts had snaped the bolt closest to the firewall had the broken casting still tourqe to the frame. I lost the steering on a turn in a 15 MPH zone

Filed May 7, 2017 · Steering, Suspension · 142,000 miles · MI · crash

I had my power steering bracket break into 3 pieces, causing me to go through 2 pulleys and 4 serpentine belts before figuring out the problem. I have also experienced the "death wobble" a few times at speeds between 40-50 MPH. It is very disturbing and scary and forced me off the road. I have to slow down immediately to get it to stop.

Used buying checklistWhat to check on a 1996 Jeep Grand Cherokee before you buy

Compare the 1996 Jeep Grand Cherokee

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Other model years

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Questions about the 1996 Jeep Grand Cherokee

Is the 1996 Jeep Grand Cherokee reliable?

Owners have filed 892 complaints about the 1996 Jeep Grand Cherokee, close to a typical Grand Cherokee model year.

What is the most common problem with the 1996 Jeep Grand Cherokee?

Transmission and drivetrain, with 279 complaints, typically around 141,000 miles. Next is fuel system (134).

How many recalls does the 1996 Jeep Grand Cherokee have?

6 recalls, covering structure, power train and service brakes, hydraulic.

Was there a recall on the 1996 Jeep Grand Cherokee transmission?

Yes, 1 recall: 02V053000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Grand Cherokee have bad transmission?

The Jeep Grand Cherokee model years with the most transmission complaints are 2014 (477 complaints), 1998 (425 complaints) and 1999 (385 complaints).

What gas mileage does the 1996 Jeep Grand Cherokee get?

Official estimates for the 1996 Jeep Grand Cherokee range from 14 to 16 mpg combined. The most efficient version (4.0L 6-cyl, RWD) gets 14 city and 20 highway.

Share your experience with the 1996 Jeep Grand Cherokee

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