1996 Jeep Grand Cherokee: fuel pump failure

Filed Feb 9, 2024 · Engine, Fuel system · NC

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

Filed Aug 3, 2015 · Electrical, Fuel system · 196,000 miles · TX

Tl* the contact owns a 1996 jeep grand cherokee. While driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was restarted. The vehicle was taken to the dealer, where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 196,000.

Filed Sep 18, 2014 · Electrical · 181,000 miles · CT

While driving at 65 MPH the vehicle shuts off and will not start until the vehicle cools and will run for a while and shut off but this time it will take hours before it starts again which it would begin to repeat the process of shutting off. I changed all the sensors and had the fuel pump checked out but it still shuts off.

Filed Aug 8, 2013 · Engine · 60,000 miles · CA

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated the engine stalled without warning while driving approximately 20 MPH. The vehicle was towed to the residence. Upon restarting the vehicle it was taken to an independent mechanic where the ignition, starter, fuel pump and fuel filter were replaced. In addition to repairing the catalytic converter, the battery was also replaced. The failure recurred numerous times after the repairs were performed. The failure occurred at any speed being driven and while the vehicle was idle. The vehicle was taken to an authorized dealer and that failure was not diagnosed. The manufacturer was notified of the defect. The approximate failure mileage was 60,000.

Filed Jun 20, 2012 · 147,035 miles · AK

When the problem started, approximately 7 months ago, the vehicle would stall when I was slowing for a turn or a stop. It happens intermittently. Fuel filter, fuel pump, tps, ECM, etc. Have all been changed, and the problem keeps coming back. Lately the vehicle stalls at driving speeds, as well as when slowing. I have been nearly rear ended so many times I can't even count. The stalling is always intermittent, but seems that it happens most frequently when I am on short trips of around 5 miles. I will get to the store and it will stall while I am entering the parking lot, I start it back up and get into a parking space, shop and return to my car, which stalls again as I am backing out, shifting from reverse to drive. Then as I leave the parking lot it may stall again, and then again on my way home while driving between 25-40 MPH. It is getting increasingly harder to restart. I have noticed many jeep grand cherokee forums online where this same complaint comes up over and over. This seems to be a very wide spread problem and nobody seems to have a remedy that works. Many people throw money into parts just guessing at what the problem may be. It seems quite unsafe, not only for the drivers of the jeep gcs, but for the people bound to rear end us.

Filed Jan 23, 2012 · Electrical, Engine · 148,000 miles · FL

This is a commonly known defect with these jeeps which has never been adequately addressed by the federal safety agency. Someone is going to get killed if the manufacturer is not held responsible. Infamous stalling problem. Whether going 10 MPH or 70 MPH, vehicle will stall with no warning. Generally will re-start after turning off ignition, but not always immediately. On my jeep, I have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. I have had the computer module wiring harness reworked. Still stalls, and I have been forced to park the jeep for safety reasons.

Filed Apr 30, 2010 · Electrical, Fuel system · 144,000 miles · WV

My vehicle stalls when it is hot outside. I have had the coil replaced then I had the catalytic converter replaced and o2 sensor and it still stalled on start up. I took it to the dealership and it stalled and they told me it was my fuel pump. I spent 965 on a fuel pump I didn't need because it is still stalling and they have no clue why. I seen this problem on mean forums. I think the dealer should be aware of this problem and should know how to fix them not make someone spend a thousand dollars on a might.

Filed Dec 28, 2005 · Fuel system · 121,000 miles · VA

Just over a year ago, my 1996 jeep grand cherokee laredo encountered a defective fuel pump. As I was in the process of procuring a replacement pump, a friend told me to check for recalls/tsb's on it as he had experienced many fuel pump problems with these. There were, I believe two tsb's involving my vehicle so I called chrysler. They told me to take the vehicle to the dealership to determine if the problem was the pump. I told her I had already done that. She told me that they had to determine it and if it was the pump, chrysler would cover the repair. I had it towed to chrysler ($65) and they indeed found it was a defective fuel pump and replaced it and I was charged over $600 for the repair. After the fact, chrysler declined to pay for what they promised. I had found a replacement pump that I was prepared to install myself for $163 and had chrysler been honest and declined to cover the repair, I would have accomplished it myself for $163 and been able to go on vacation to the outer banks instead of paying almost $700 and having to cancel my vacation. I have contacted , emailed, etc many people at chrysler to no avail. I have since learned that when you deal with chrysler, you better get it in writing! Please help if you can!.

Filed Dec 27, 2004 · Fuel system · 75,950 miles · WV

The gas tank is made of plastic which clogs the fuel pumps. Consumer states the vehicle has left her stranded three times. Consumer contacted the dealer. Consumer was told the that it was the gas she was using.

Filed Sep 19, 2004 · Fuel system · CT

Engine did not run due to fuel tank coating coming off. This coating is there to provide added assurance that there be no fuel leak (and a fire) if the plastic wall of the tank leaks (on its own or after a crash). Thus there is a fire safety hazard.*ak the manufacturer and dealer will not replace the tank (even after 3 recurances of the engne running problem, due to the coating coming off the tank wall and clogging the fuel filter and - in 1 case - even the fuel pump). They, instead, flush the tank (removing even more coating) and re-instal it. I am now using a tank with probably very little fire-protection coating. I feel this is a huge safety problem.

Filed Apr 11, 2004 · Fuel system · 65,942 miles · AZ

I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. The vehicle is in need of another fuel pump module. The dealers have difficulty in replicating the condition. The fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. I have heard the same complaint from numerous other grand cherokee owners. I would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. All receipt copies of work performed concerning this matter are intact.

Filed Dec 15, 2003 · Fuel system · 58,000 miles · VA

On december 12, 2003, for the second time in three years, the fuel pump on our jeep failed. In discussing the failure with two different mechanics and then with our local jeep dealer, I was advised that jeep had determined that the gas tank for this vehicle is subject to corrosion whereby minute particles float in the tank and can travel into the fuel pump (the filter that jeep puts in these cars is not designed to trap these small particles) causing the fuel pump to freeze. I was advised by the jeep dealership that a tsb was issued in 1997 regarding this failure (I believe it is tsb 140697). I note that there are at least 42 reports of similar problems on your website. This is a safety problem that jeep has refused to acknowledge or take any responsibility for.