2020 Jeep Grand Cherokee: fuel pump failure

Filed May 23, 2026 · Fuel system · FL

The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: [XXX] ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard. The fuel pump failure triggered a massive electrical current draw that shorted out the Powertrain/Engine Control Module communications and locked out the starter motor entirely. This electrical failure leaves the vehicle completely stranded, inoperable, and creates a significant risk of stalling in active traffic without power steering or propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 7, 2026 · Electrical, Fuel system · FL

Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortunately, my vehicle does not fall under the recall for unknown reasons. I have been advised that the fuel pump and auxiliary fuel pump need to be replaced, which is a costly repair. A fuel pump should not fail on a vehicle with under 50,000 miles on it.

Filed Nov 26, 2025 · Fuel system · FL

My 2020 Jeep will regularly turnover but not start after pushing the start button. As of now, the vehicle will start normal after pushing the start button a second time. Research has shown many people have had and are still having this exact issue. It would seem that most of the ones with this problem have fixed the issue by having both fuel pumps replaced which is very expensive and in my opinion highly unreasonable being it is a very common issue for Jeep. Upon further research it would seem Jeep Grand Cherokees and Dodge Durangos which share the mechanical characteristics have been having this exact issue for at least 10 years now. I feel it is more than fair that the manufacturer should issue a recall and fix the defect they have obviously known about for quite some time now.

Filed Aug 13, 2025 · Electrical, Fuel system · 100,000 miles · FL

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start immediately, but started after the second attempt. The battery was replaced; however, soon after the battery replacement, the failure recurred, and the vehicle was taken to a dealer. A diagnostic test was performed, and the contact was informed that the failure was related to the fuel pump or the electrical system. The vehicle was not repaired and remained withthe dealer. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Filed Nov 20, 2024 · Fuel system · FL

There are times when I go to start the car and it will not start. It sounds like it is trying but won’t completely turn on. When I press the starter to the off position and then try again it works. We took it to the dealership and they said I need a new Fuel Pump. There is a recall for this but not on my vehicle.

Filed Aug 4, 2023 · Fuel system · 20,000 miles · NJ

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving approximately 70 MPH the vehicle suddenly began to lose automotive power and stalled. The vehicle was later towed to a local dealer who was unable to identify the cause of the failure. The contact late drove the vehicle to a second dealer who was unable to determine the cause of the failure. Approximately one year later the same failure had occurred and the vehicle was towed to the dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted regarding the failures. The failure mileage was 20,000.

Filed Jun 16, 2020 · Fuel system · 88 miles · NY

Leased my grand cherokee 2020. Drove the car twice. It wasn't even 24 hrs since I had the car, my car broke down the 2nd time I drove it (on a friday). I was waiting on line for my sons graduation. It was a drive through graduation because of covid-19. I was the 1st on line and had 50 cars behind me. When I was asked to proceed my gear didn't shift. I turned the car off and tried restarting it and it didn't start. Had to get the car towed to a dealer. I was told id have to wait till monday. Called jeep to complain. I asked for a loaner and was told I had to pay for it. I find that insensitive, rude & unprofessional. It hadn't been 24 hrs that I had the car, I only had 88 miles on the car and I was being asked to pay for a loaner for a car that broke down because of a manufacture defect. Im assuming because I filed a complaint with jeep, they pressed the dealer to look at the car asap. I received a call to say I ran out of gas. My gas indicator showed I had a half tank of gas. The fuel sending unit which sends a signal to the gas gauge on the dash, letting you know how much fuel is in your the tank wasn't working. The sending unit is integrated with the tank fuel pump & strainer. So both my fuel pumps need to change. The main fuel pump is on back order and I was told I could be waiting weeks or months for the pump to come in. I was told as long as I gas up my car every 200-250 miles I "should" be fine until the fuel tank comes in. I was very disappointed with jeep customer service. Not only were they unapologetically but they did not try to find a way to accommodate me for a problem that they were responsible for. Sadly I just received this car on a 42 month lease. I have to wait for the car to be fixed and pray that I don't get stuck on the road again or any other problem arise. I wouldn't worry about my 42 month lease if I knew I could rely on their customer service.