2017 Jeep Grand Cherokee: fuel pump failure

Filed Jan 15, 2026 · Engine, Fuel system · 188,000 miles · DC

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the fuel pump module and valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 188,000.

Filed Dec 10, 2024 · Electrical, Engine · LA

Let me preface this by saying, I have spent THOUSANDS of dollars trying to get this fixed. Changed Batteries. Changed Fuel Pump. Changed Sensors. Made sure everything is tight/plugged in properly. It's gone to Jeep and other shops but no one has been able to find or fix the issue. Probably about two years ago this started. I was driving to work as normal and stopped at a red light. When I tried to accelerate, the car kind of jerked a little like it didn't want to go and then chugged on. Leaving work the same day, it did the same thing, but instead of just jerking, the car completely stopped. The dash displayed a notification that said: "Shift to Park". All of the electricity was on (lights, air, dash) but the car somehow switched itself directly into neutral even though I was in drive. Brought it to the shop, and they changed some sensors. A few months later, the same thing happened while in heavy morning traffic. I had to hurriedly put on my hazards because my car was NOT able to move. Tried starting it up after the "Shift to Park" notification displayed and it wouldn't start at all. I turned it off completely, waited a few minutes, tried to turn it on again, missed twice, and on the third try it FINALLY came back on. Every day I drive my car now, I make sure to turn off the Auto-Start/Stop button because this was the one time this happened while it was still on. Brought it to the shop - they had another, TOTALLY DIFFERENT DIAGNOSIS. More recently, I hadn't had a problem in a few months - but leaving work in 4 pm traffic the car felt like it was jerking every time I had to slow down (which was every few minutes since it was traffic time). I finally made it to the on-ramp of the GNO to cross the river and while going around the roundabout, it happened YET AGAIN. It's dangerous. I'm surprised this hasn't led to severe accidents, injuries, or even deaths yet. It's absolutely ridiculous. There are thousands of forums online with people having the same issues. HELP!

Filed Oct 28, 2024 · Fuel system · 100,000 miles · TX

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The VIN was not included in the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Filed Mar 9, 2024 · Engine, Fuel system · CA

While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.

Filed Mar 23, 2021 · Fuel system · 93,000 miles · AR

Dec 2020: in a parking lot, the engine would turn over but not start. My mechanic bypassed the built-in fuel pump relay in the tipm but the engine would not start. Towed to campbell jeep, benton ar & they diagnosed that both fuel pumps were bad. Dealer could not give reason both pumps went out but I suspect that statement is untrue given that my research shows that the tipms have been a known problem since 2010. Cost of the repair was $1,871.96 3/23/21: at home, the jeep would turn over but not start as before in dec 2020. Sat three hours then started. Continues to start but after research I suspect that the built-in fuel relay in the tipm is bad but allows for intermittent starting. I corresponded with an engineer in maryland that has devised fuel relay bypasses for chrysler's defective tipms. I am purchasing a bypass from him for $36. Were the fuel pumps bad in dec 2020 or would this $36 part have repaired it? In my research, it has also been reported that the defective tipm may cause the fuel pumps to continue running after the engine is turned off. Did the fuel pumps overheat because of that or did the dealership misdiagnose bad fuel pumps and charge me for work that did not need to be done? I suspect that chrysler's known defective tipms have caused chrysler vehicle owners a great deal of money. I also suspect that chrysler's continued use of the known defective tipms also pose a potential physical danger to the driver & passengers if & when the engine stops in traffic or when they are stranded.

Filed Nov 7, 2017 · Electrical, Engine · 7 miles · NJ

Bought a brand new 2017 jeep grand cherokee altitude 4x4. From route 1 jeep in lawrenceville. Immediately experienced ticking from the engine, faulty computer equipment, and faulty fuel proposition. The sound was duplicated and I was told service would need my car indefinelty until the diagnosis was indentifief and a repair was determined. Also experience pre-mature stopping at fuel pumps. Meaning the pump will shut off as if the tank is filled when it's not, having to manipulate the gas pump nozzle until it allows me to fill. Also experience internitant issues with the speedo and its display. Some times the display doesn't work at all. Keep customer service has been nothing but an obstacle to getting this resolved. And every dealer we go to is "overwhelmed and understaffed" by their own admission. Literally 5 different dealerships in a 50 mile radius gave us the same feedback. I'm am beyond frustrated , hurt , and disgusted after spending 40k+ on my 1st brand new SUV. Was hopeful and wanted to purchase american , but are we really buying american when the parts and car itself are being manufactured in mexico??