2017 Jeep Grand Cherokee: key fob or push-button start problems

Filed May 15, 2025 · Electrical · MD

The power lift gate automatically open, and will not close with the key fob, or any of the buttons inside the vehicle.

Filed Jan 9, 2021 · Engine · 71,000 miles · TX

Vehicle having issues starting up. On multiple occasion the vehicle will not turn over. It is a push button start. I purchased this car brand new with only 52 miles on it and less than 4 years later its having issues coming one. I have found several complaints about the same issue. When this happened in all cases the vehicle had been parked. Once over night, once only for a couple hours.

Filed Aug 31, 2020 · Electrical, Engine · 131,000 miles · TX

2017 jeep grand cherokee limited 131,000 miles purchased used less then 24 hours later on 8/20/2020, engine shuts off while moving, approx 20 MPH, five lane road.had to put in park, foot on brake and use push to start button nothing happened. No warnings started on the third try. Reported problem to salesperson he doesn't care because its already sold. No problem for ten days. Yesterday, 8/30/2020 it shut down four times while in motion stranded my wife would not start after multiple attempts. I brought another key fob to the scene after several tries, it started. I then drove it around with my key fob and with the automatic stop/start save fuel button turned off but engine still stopped while car was in motion. There were no check engine lights or any other codes

Filed Jul 6, 2020 · 15,000 miles · PA · crash

Tl* the contact owns a 2017 jeep grand cherokee laredo. The contact stated that upon his wife exiting the vehicle to grab an item out of the house, the vehicle had independently accelerated forward and barreled into his garage door. The contact stated that his wife was uncertain if the vehicle had been placed in drive or park upon exiting the vehicle. The contact stated that his wife had disengaged the key fob upon exiting the vehicle and that all four doors were shut. The dealer brandywine chrysler jeep dodge ram (3807 kirkwood hwy, wilmington, de 19808) was notified of the failure and informed him that whether or not the vehicle was placed in park or drive, the vehicle should have reset itself into the park position once the key fob was removed and all four doors where shut. The manufacturer was also notified of the failure and a claim was filed. The vehicle had been placed under the federal safety agency recall number18v332000 (electrical system, vehicle speed control) and had yet to be repaired; the contact never received a notification regarding the recall. The failure mileage was approximately 15,000.*dt

Filed Oct 15, 2018 · Transmission · 29,000 miles · WA · crash

Jeep roll away while in park. Original driver put car in park and let the car settle on pawl. After positive stop in park, driver applied parking brake and left the vehicle taking key fob with her, and closed door. Car was still running. New driver opened the door, entered and closed door. Driver removed parking brake and attempted to move car into drive. Without key fob, this is not possible. Car reported key fob had left the vehicle, at which time the 2nd driver left the vehicle to retrieve the key. Once leaving the vehicle, the car began to roll backwards without the driver and with a someone in the passenger seat. While rolling passenger tried to move shifter into park, but handle was firmly in the park position. Car rolled approximately 300 feet before hitting a house. Police report indicates car was in park and without key fob.

Filed Sep 24, 2018 · Engine · 5,000 miles · ND

2017 jeep grand cherokee laredo shuts off while driving. First noticed about a month after driving it. Approx. Mileage about 5,000 on initial complaint; current mileage about 23,000. Vehicle will beep at you and dash will state "vehicle not in park". First time it occurred at night and I lost all exterior lights. Other times when engine shuts off it keeps radio and interior dash lights on. Multiple dealerships state that they cannot recreate the issue and that no codes are being stored. Chrysler hooked up a data recorder to the vehicle and stated nothing out of the ordinary showed up once it happened. Was also told that if vehicle lost all power during the incident, that the data recorder would not reflect those conditions. The company will not replace, repair, or buy back without a diagnosis. Huge safety concern for not only the passengers and driver, but also others on the road. If on a busy street it shuts off with no lights, there will be greater risk of causing an accident at speed. According to dealership reps, looked into push button controller and receiver, auto start/stop feature, key fobs, and engine fuel system. All open recalls have been performed on my jeep. All recommended factory maintenance has been performed at the dealership. This is not the only issue recorded, but is the most serious due to life safety concerns.